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Holiday Inn Express Hotel & Suites Syracuse North - Airport Area

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Holiday Inn Express Hotel & Suites Syracuse North - Airport Area
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197 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Express Hotel & Suites Syracuse North - Airport Area
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Showing 195: English reviews
Potsdam, New York
Reviewed 28 July 2014

Easy check-in, excellent breakfast available early for travelers like us. Room air was OK, beds comfortable, Wi-Fi worked fine. BUT there was no armchair or reading lamp. Room was clean, and everything worked fine. Non-smoking room really was smoke-free, a major requirement for our family,

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Helpful?
Thank Mornseer
Daniel S, General Manager at Holiday Inn Express Hotel & Suites Syracuse North - Airport Area, responded to this review

Mornseer, It sounds like you stayed in one of our standard two queen rooms, which do not have an arm chair or extra floor lamp. This is our only room type which does not have an arm chair or extra floor lamp due to space restrictions and layout of the room. Feel free to ask for a different room type...

Venice, Florida
Reviewed 7 July 2014

Clean, pleasant staff, comfortable room, nice large size, USA today newspapers: great start! Easy to get to; reasonably price, BUT SURE WISH they had a room frig and microwave! When traveling 4100 miles, we REALLY appreciate a frig!!!

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Helpful?
Thank janconover
Daniel S, General Manager at Holiday Inn Express Hotel & Suites Syracuse North - Airport Area, responded to this review

janconover, We completely understand the need for a fridge when you're traveling such a long way. We do have refrigerators and microwaves available in the suites and executive rooms at our property. Our standard rooms unfortunately do not contain them at the moment. We also have a very limited number of extras which can be placed in rooms upon request....

Virginia Beach, Virginia
Reviewed 6 July 2014

No complaints about this hotel. Our kids loved it. The beds were comfortable, staff was friendly, and the hotel was very clean. But there is one outstanding employee and she handles the breakfast in the morning. She loves her job and loves to meet new people. And she does a fabulous job and serves a wonderful breakfast.

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Helpful?
Thank L f
Daniel S, General Manager at Holiday Inn Express Hotel & Suites Syracuse North - Airport Area, responded to this review

L f, Fanny in breakfast does do a wonderful job and I'm sure she loved meeting you and your family! She will be so happy to hear your compliments and we all look forward to having you stay with us again! Daniel Smith General Manager

Kingston, ON Canada
Reviewed 25 May 2014

Have stayed at this hotel a few times, most recently on May 19/14 en route to Florida via SYR. This HI Express has always been very consistently an excellent place to stay. Very large, clean rooms with microwave and mini fridge. The management and staff are always friendly and efficient. From the front desk, to the shuttle driver, the breakfast...

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Helpful?
Thank Travel-Girl-19640308
Daniel S, General Manager at Holiday Inn Express Hotel & Suites Syracuse North - Airport Area, responded to this review

Travel-Girl, Thank you so much for your review and kind words regarding the hotel and our staff. Your continued business is truly appreciated and it makes us so happy to hear that we continue to be your hotel of choice. It is always a pleasure to have you and we look forward to serving you in the future! Daniel Smith...

Montgomery, New York
Reviewed 20 May 2014

Stayed this weekend as we were upstate for a graduation. First - the convenience of getting to this hotel makes it worth it. Our room was a bit dusty but overall - very clean. Bed/pillows were very comfortable. One small drawback - we were situated looking over Route 81. The noise was a bit loud at times. I would absolutely...

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Helpful?
Thank Heather C
Daniel S, General Manager at Holiday Inn Express Hotel & Suites Syracuse North - Airport Area, responded to this review

Heather C, Thank you for your review and choosing our location for your stay. Your room may not have been occupied for a few days which might have given the dust a chance to settle. I apologize that housekeeping didn't make it around to tidy it up before your arrival. Also, always feel free to ask for a room away...

Harrisburg, Pennsylvania
Reviewed 19 May 2014

I have general had very good experiences with HIE. Because of a family visit to the North Syracuse area this past weekend we elected to stay at this HIE. The price was general more then we pay for other nearby facilities: $150.00+. Upon entering the room, the smell of the disinfection was over powering, not pleasant at all. The room...

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Helpful?
Thank ejkiup
Daniel S, General Manager at Holiday Inn Express Hotel & Suites Syracuse North - Airport Area, responded to this review

ejkiup, Thank you for your review. I would like to apologize for the inconveniences which you experienced during your stay. Prices in our area do tend to become higher on weekends and during the summer months when we are very busy. It is correct as well that only the suites have refrigerators in our hotel. We do have a couple...

Toronto, Canada
Reviewed 19 May 2014

room was clean comfortable.we swam in the pool no hot tub. the shuttle was quick convenient and the drivers were pleasant. the air port is 5 min away,great air port small efficient easy to get around. we left the car for 10 days ,just on the hotel lot not in secure parking ,all was good. i would stay again.

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Helpful?
Thank Bernice A
Daniel S, General Manager at Holiday Inn Express Hotel & Suites Syracuse North - Airport Area, responded to this review

Cruiser047, Thank you for your review. I'm glad to hear that you were able to enjoy the pool during your stay and take advantage of our Park & Fly option as well. Thank you for your business, we hope to see you again soon! Daniel Smith General Manager

Hartland, Wisconsin
Reviewed 13 April 2014 via mobile

This is a really nice hotel in a quiet area in front of a Gander Mt. The room is large and spacious with plenty of place for 5 people to plug in their devices. They have a nice pool as well. I would stay here again in a heart beat. Close to Syracuse University.

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1Thank mlcspouse
Daniel S, General Manager at Holiday Inn Express Hotel & Suites Syracuse North - Airport Area, responded to this review

mlcspouse, Thank you for choosing to stay with us and taking the time to write such a great review. I'm glad our location was convenient for you and that our amenities were able to accommodate your family so well. We look forward to seeing you again soon! Daniel Smith General Manager

Montreal, Canada
Reviewed 9 April 2014

On a short vacation and were welcomed mid-afternoon The staff was very helpful and the buffet in the morning was very nice on our second day there was a blizzard and we struggled back late to the hotel as we could find no restaurants open.. The night desk employee opened the breakfast area for us to have a bagel and...

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Helpful?
1Thank Rum-Punch-Doug
Daniel S, General Manager at Holiday Inn Express Hotel & Suites Syracuse North - Airport Area, responded to this review

Rum-Punch-Doug, Thank you for your review! I'm so glad to hear that you made it back to the hotel safely in the snow storm. We had a pretty bad winter this year, and we're all very happy that spring has finally arrived! It was our pleasure to get you a bite to eat when everything in our area was under...

Willow Springs
Reviewed 15 March 2014

6am our entire hockey team congregated for a quick breakfast before the "Big Game" Our 12 & 13 year old were greeted with courtesy and enthusiasm by our breakfast hostess Fanny. She engaged with the children playfully teasing them and encouraging them to have a great game. We returned with a WIN and she was excited for us to be...

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Helpful?
1Thank Therese H
Daniel S, General Manager at Holiday Inn Express Hotel & Suites Syracuse North - Airport Area, responded to this review

Therese, Thank you for your review of the hotel and your wonderful comments about Fanny. I'll make sure to pass them along to her as she loves to see her name in reviews! She is a true asset to our hotel and I'm so glad to hear that she was so accommodating for your team. We hope you enjoyed your...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Self-Serve Laundry
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service

Additional Information about Holiday Inn Express Hotel & Suites Syracuse North - Airport Area

Address: 5860 Carmenica Dr, Cicero, NY 13039-8533
Region: United States > New York > Finger Lakes > Cicero
Price Range: $146 - $262 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Syracuse North - Airport Area 2.5*
Number of rooms: 71
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Holiday Inn Express Hotel And Suites Syracuse North - Airport Area
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Hotel & Suites Syracuse North - Airport Area staff and other travellers.
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Tucson
11 months ago
Brewerton, New York
3 months ago
Tucson

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Questions? Get answers from Holiday Inn Express Hotel & Suites Syracuse North - Airport Area staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask to face away from interstate if it's a issue.”
phunkeemum, 13 Apr 2017 | Read review
“Choose a room at the top”
kathypC2225IP, 15 Feb 2017 | Read review
“suite-style rooms are very spacious”
ALGM, 3 Jan 2017 | Read review
“Ask for a room on the Gander Mountain side, not the highway side (although all the rooms are fine).”
vacainfo7, 20 Jul 2016 | Read review
“it is 15 minutes from the airport.”
PamGNewnan, 26 Jun 2016 | Read review
5 of 5