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Holiday Inn Express Hotel & Suites Syracuse North - Airport Area

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Holiday Inn Express Hotel & Suites Syracuse North - Airport Area
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197 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Express Hotel & Suites Syracuse North - Airport Area
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Showing 195: English reviews
Ajax, Canada
Reviewed 5 October 2013

We are heading down to New Jersey for a cruise! and stopped here for the night. We had prepaid the room, and wondered whether we made a mistake. Wow. Major surprise. We had room 319, and with four of us travelling together, it is sometime cramped. Not here. Tons of room and nice amenities. Basic breakfast bar but staffed by...

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Thank JJtheTraveller666
Daniel S, General Manager at Holiday Inn Express Hotel & Suites Syracuse North - Airport Area, responded to this review

JJtheTraveller666, Thank you for reviewing our hotel and choosing us as your stop over in Syracuse. I'm happy to hear that you were not disappointed! I'm glad that one of our Executive Rooms was able to give you enough space for your entire family! Fanny also does a wonderful job in breakfast and the hotel would not be the same...

Medina, Ohio
Reviewed 25 September 2013

I had a great stay at this hotel. The staff are excellent at ensuring quality service is provided to the guest. I would like to especially recognize Lisa Luis, the hotess, for the breakfast area. Her enthusiasm and great smile is contagious.

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Thank Michael G
Toronto, Canada
Reviewed 24 September 2013

I will give this review a 4 due to the hotel being clean and adequate breakfast. Nice pool. The lady working the pool towels saturday evening was very outgoing and pleasant to guests making sure everyone had enough pool towels.The lady working the breakfast on this past Sunday morning (22nd) was so personable greeting guests with a good morning and...

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Thank palmtree34
Daniel S, General Manager at Holiday Inn Express Hotel & Suites Syracuse North - Airport Area, responded to this review

palmtree34, Thank you for taking the time to write a review of our hotel, it's great to hear that you enjoyed your stay and would return again! I would like to apologize and I'm sorry to hear that one of our staff members did not deliver the level of customer service that we consistently strive for. We do frequently receive...

Orlando, Florida
Reviewed 24 September 2013

This is a good location when Bussiness traveling. Near Syracuse airport. Restaurants and coffee Shops. Reception was great. Breakfast at hotel have a great selection. The lady at the breakfast room does a wonderful job not only taking care the room but also how she interact with hotel guess. I have noticed how she greet people in their language at...

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Thank Martin L
Daniel S, General Manager at Holiday Inn Express Hotel & Suites Syracuse North - Airport Area, responded to this review

Martin L, Thank you for your review of our hotel, your compliments on the hotel and the staff are very much appreciated. I'm sorry that you were disappointed in our fitness center. Being a limited service hotel, our fitness center does lack some of the features that a larger hotel would contain. We are currently working on a relationship with...

Ottawa, Canada
Reviewed 31 August 2013

I stayed here with family for the second year in a row for a shopping trip. The location is very convenient for shopping at the Destiny USA mall. The room was very spacious and clean, with a fridge and microwave which came in very handy. There is a pretty decent Wegman's not far from the hotel on Brewerton Road (where...

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Thank sb_2004
Daniel S, General Manager at Holiday Inn Express Hotel & Suites Syracuse North - Airport Area, responded to this review

sb_2004, Thank you for your review of your recent stay. It's great to hear that you were able to take advantage of our location for your shopping trip and enjoy a trip to Wegmans as well! I would like to apologize for the noise caused by the AC unit and the children in the hotel. If you run into these...

Lima
Reviewed 24 August 2013

Stayed overnight on drive up to Canada. Very friendly staff who recommended good local place to eat that was just 5 minutes away. Best part - the morning breakfast cook who tended to guests stepped straight out of small town diner - funny and helpful, not the usual boring roadside cookie cutter breakfast. She made scrambled eggs without sausage for...

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Thank Janis857
Daniel S, General Manager at Holiday Inn Express Hotel & Suites Syracuse North - Airport Area, responded to this review

Janis857, Thank you for your review of our hotel, we truly appreciate the compliments and the wonderful things you had to say about Fanny our breakfast attendant. I'm so glad to hear that she was able to make your stay special. We look forward to seeing you again! Daniel Smith General Manager

Reviewed 14 August 2013

Stayed here on way home. Very friendly and welcoming front desk staff. Rooms were very comfortable and pool was enjoyed by the family. The hotel is situated directly beside a Cracker Barrel restaurant , which was a definite bonus. Will definitely return for future stays.

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Thank joeorourke
Daniel S, General Manager at Holiday Inn Express Hotel & Suites Syracuse North - Airport Area, responded to this review

joeorourke, Thank you for your review of our hotel. I'm so glad to hear that you enjoyed your stay and were able to take advantage of the pool! Thank you for your business, we'll see you again in the future! Daniel Smith General Manager

Marshall, Michigan
Reviewed 19 July 2013

We stayed on the 4th floor room 412, express way side. Nice hotel and nice room. Beds were comfortable and the room was clean. Typical Holiday Inn Express breakfast. You do get a little express way noise though. Staff was very friendly and helpful. Gander Mountain was next door if you like sports shopping.

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Thank Doug W
Daniel S, General Manager at Holiday Inn Express Hotel & Suites Syracuse North - Airport Area, responded to this review

Doug W, Thank you for taking the time to review our hotel, we appreciate the feedback! There is a little highway noise on the one side of the building. For our guests who stay with us that are light sleepers we do try to always get them on the opposite side of the building. When making your next reservation just...

Ottawa, Canada
Reviewed 17 July 2013

We have previously stayed at this hotel and have always been very satisfied. In July 2013, we were in Lake George, NY and were very dissatisfied with our accomodations (at a different hotel chain). The accommodations prompted us to start our trek home a day earlier than expected. As we had always had a good experience with the Holiday Inn...

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2Thank Zahira C
Daniel S, General Manager at Holiday Inn Express Hotel & Suites Syracuse North - Airport Area, responded to this review

Zahira C, Thank you for your wonderful review of the hotel and the compliments on our staff. It is very much appreciated and it always nice to hear about our guest's experiences. Your children must have as keen of an eye as you! Thank you for your continued business, we look forward to seeing you in the future! Daniel Smith...

Reviewed 10 July 2013 via mobile

Nice newer hotel. My room was clean as one would expect. Overall appearance was nice, well kept and clean. Friendly staff. A little hard to access if not familiar with the area. No sidewalks to walk any where to eat such as the Cracker Barrell next door or any of the other restaurants down the road.

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Thank Gotdirt420
Daniel S, Manager at Holiday Inn Express Hotel & Suites Syracuse North - Airport Area, responded to this review

Gotdirt420, Thank you for your review of our hotel and for your compliments on the staff and the property. You are correct that we do not unfortunately have much within walking distance. As the area around us continues to develop, there is talks of putting in restaurants and other retail, only good things come! Thank you for your business, we...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Self-Serve Laundry
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service

Additional Information about Holiday Inn Express Hotel & Suites Syracuse North - Airport Area

Address: 5860 Carmenica Dr, Cicero, NY 13039-8533
Region: United States > New York > Finger Lakes > Cicero
Price Range: $147 - $268 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Syracuse North - Airport Area 2.5*
Number of rooms: 71
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Holiday Inn Express Hotel And Suites Syracuse North - Airport Area
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Hotel & Suites Syracuse North - Airport Area staff and other travellers.
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Tucson
11 months ago
Brewerton, New York
3 months ago
Tucson

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Questions? Get answers from Holiday Inn Express Hotel & Suites Syracuse North - Airport Area staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask to face away from interstate if it's a issue.”
phunkeemum, 13 Apr 2017 | Read review
“Choose a room at the top”
kathypC2225IP, 15 Feb 2017 | Read review
“suite-style rooms are very spacious”
ALGM, 3 Jan 2017 | Read review
“Ask for a room on the Gander Mountain side, not the highway side (although all the rooms are fine).”
vacainfo7, 20 Jul 2016 | Read review
“it is 15 minutes from the airport.”
PamGNewnan, 26 Jun 2016 | Read review
5 of 5