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Holiday Inn Express Hotel & Suites Syracuse North - Airport Area

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Traveller (24)
Room & Suite (27)
Pool & Beach (4)
Overview
  • Excellent57%
  • Very good34%
  • Average6%
  • Poor2%
  • Terrible1%
Travellers talk about
“gander mountain”(10 reviews)
“front desk”(36 reviews)
“cracker barrel”(10 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Free Airport Transportation
Suites
2 Star Hotel
All hotel details
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Rooms
Apr. 29Apr. 30
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (207)
There are newer reviews for Holiday Inn Express Hotel & Suites Syracuse North - Airport Area
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Traveller rating
112
71
13
6
3
Traveller type
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LanguageEnglish
112
71
13
6
3
Show reviews that mention
All reviewsgander mountainfront deskcracker barrelpancake machinethe breakfast areanice poolroom was cleanan early morning flightlight sleeperbagelsexcellent hotellate checkwould stay here againfree breakfastsyracusehiehighway
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91 - 95 of 205 reviews
Reviewed 2 March 2014

Perfect location on highway if you're passing through. Cracker Barrel is right next door with good home style cooking. Price was reasonable. Friendly staff, especially the waitress at the free breakfast area. Breakfast was a buffet, including bacon and eggs. Cinnamon buns were excellent! Room...More

Thank Bunny59
Response from Daniel S, General Manager at Holiday Inn Express Hotel & Suites Syracuse North - Airport AreaResponded 12 March 2014

Bunny59, Thank you for your review. I'm glad to hear that our location was convenient for you and you were able to enjoy the Cracker Barrel right next door. It's also great to hear that you enjoyed all the amenities of your stay. Be sure...More

Reviewed 15 February 2014

The room was quiet, the heating/cooling unit worked great, the beds were comfy, the bathroom was huge, and the front desk receptionist was very pleasant and offered us warm cookies upon our arrival. The price was good too. Bonus: The breakfast lady offered to cook...More

Thank conferencetrip31
Response from Daniel S, General Manager at Holiday Inn Express Hotel & Suites Syracuse North - Airport AreaResponded 25 February 2014

conferencetrip31, Thank you for taking the time to write a review of our hotel. We're so pleased to hear that you had such a great experience and that the staff was able to go above and beyond for you. Your continued business is appreciated and...More

Reviewed 6 January 2014

My family and I stayed here on December 31st, 2013, for 2 nights. The hotel and the staff super exceeded our expectations. It started at check in. They identified us by name. I was really impressed with that. We were 4. 2 adults, 1 12...More

Thank Rose F
Reviewed 24 December 2013 via mobile

We live in the north country, escaped the arrival of an ice storm and stayed in Cicero before going to family's house. Every person we met was professional, considerate and very good at their job. The breakfast attendant was especially great, friendly, attentive and went...More

Thank LORI C
Response from Daniel S, General Manager at Holiday Inn Express Hotel & Suites Syracuse North - Airport AreaResponded 26 December 2013

LORI C, Thank you for taking the time to review your stay at our hotel! Your compliments on the staff are very much appreciated and they will definitely be shared with our employees. I'm glad to hear you were able to safely make it to...More

Reviewed 8 December 2013

I stayed here the last week of September in room 210. There was a definite musty smell to the room but noting unbearable, considering how late it was and how early I had to be up. A few weeks later I was back and stayed...More

Thank Brad H
Response from Daniel S, Front Office Manager at Holiday Inn Express Hotel & Suites Syracuse North - Airport AreaResponded 9 December 2013

Brad H, Thank you for bringing this matter to my attention, I apologize that you experienced this during your stay. I have already taken the rooms out of order from our system and have sent our maintenance department to investigate the cause of the smell....More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Pool
Free Parking
Breakfast included
Hotel Amenities
Business Centre with Internet Access
Shuttle Bus Service
Free Parking
Airport Transportation
Breakfast included
Meeting Rooms
Laundry Service
Multilingual Staff
Self-Serve Laundry
Breakfast Available
Dry Cleaning
Things to do
Fitness Centre with Gym / Workout Room
Pool
Heated pool
Indoor pool
Details
Price range
US$108 - US$192 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$108 - US$192 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (24)
Room & Suite (27)
Pool & Beach (4)
Dining (2)
Family and Play Areas (1)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
Mark B
15 January 2017|
AnswerShow all 2 answers
Response from Tammy E | Property representative |
Pets are not permitted at this location, unless it is a service animal. Thank you for asking!
0
Votes
Joe S
12 May 2016|
Answer
Response from Tammy E | Property representative |
We do offer a complimentary breakfast every morning and have a complimentary airport shuttle upon request as well. Just be sure to call us with your flight details so we are there waiting for you!
0
Votes
Joe S
12 May 2016|
AnswerShow all 2 answers
Response from jillkennedy | Reviewed this property |
Yes there is.
1
Vote
Room Tips
"stay somewhere else"
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"Ask to face away from interstate if it's a issue."
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"Choose a room at the top"
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"suite-style rooms are very spacious"
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