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Red Roof Inn Cortland

27 reviews
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Overview
  • Excellent33%
  • Very good39%
  • Average18%
  • Poor7%
  • Terrible3%
Travellers talk about
Free Wifi
Free Parking
Air Conditioning
Non-Smoking Hotel
Pets Allowed
Wheelchair Access
2.0 Star Hotel
All hotel details
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Reviews (27)Write a Review
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All reviewsfirst floorwithin walking distancemy daughterwould stay here againfront desktiajenniferdryerramadainternetnoiseproperty
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1 - 5 of 25 reviews
Reviewed 18 December 2017

We were driving through ; stopped in at the welcome center to get the Hotel Coupons ; it said that it was newly renovated; the price was right; so we decided to give it a try; well the room we were showed was on the...More

Thank Missy156
Reviewed 5 December 2017 via mobile

Great staff , very friendly and welcoming. This is a great location right of the highway and resturtants so near by. Jeff is a great manager went out of his way to make sure we had no problems with our room. The housekeepers came in...More

Thank johnycash1960
Reviewed 9 October 2017

There is no automatic door to get in the building. Hope you have someone to help you get in. We booked the "Accessible" room in hopes of being able to use the bathroom with ease. NOPE! They do have grab bars and a sink that...More

Thank sandysgoldenwhisper
Response from Tanya Q, General Manager at Red Roof Inn CortlandResponded 10 October 2017

I would like to apologize to you for unsatisfactory stay with us. We will be looking into this issue. Our staff strives to make sure that every guest has a stress free stay.

Reviewed 11 September 2017 via mobile

Rooms were nice and clean. There was a noise that was preventing me from being able to sleep. I went to the front desk and the young lady (Jessica) offered to put me in a different room upstairs at the other end of the hallway....More

Thank Jess B
Management response:Responded 13 September 2017

Thank you for taking the time to fill out our survey. I apologize for any issue that you had with the hotel. Our staff strives to make sure that every guests stay is stress free.

Reviewed 7 September 2017 via mobile

Been here before. The price is completely correct. Decent rooms outfitted as a Red Roof. Not you standard Red Roof but ok after the clumsy front desk set up. The internet was strong and the room was clean. Windows, not so much.

Thank Jeff R
Management response:Responded 9 September 2017

I would like to thank you for staying with us and taking the time write a review. Our staff strives to make sure that each and every guest has a stress free stay with us.

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About
Amenities
Top amenities
Free Parking
Free High Speed Internet ( WiFi )
Hotel Amenities
Free Parking
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Details
Price range
US$43 - US$122 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Accessible rooms
Details
Price range
US$43 - US$122 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Accessible rooms
Questions & Answers
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leefromny
5 May 2017|
AnswerShow all 2 answers
Response from Todd M | Reviewed this property |
I don't see any particular risk. It is in a commercial area near a highway. I have stayed at this location a few times and have never seen anyone other than guests in the parking lot. The parking lot is fully lit and your... More
1
Vote
Fingerlakes09
5 February 2017|
AnswerShow all 2 answers
Response from Fran E | Reviewed this property |
Just coffee near the front desk. As mentioned in another response, there are many places nearby to eat (Dunkin Donuts, Dennys, Perkins, Friendlys, McDonald's, etc.) With the room price being so reasonable, I wasn't concerned... More
0
Votes
Room Tips
"If you use a wheel chair, do not go here."
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"avoid this place"
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"Room 110 was where I had the leak"
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"bar and steakhouse on site!"
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