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Holiday Inn Express Cortland

109 reviews
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Traveller (2)
Room & Suite (7)
Dining (3)
Overview
  • Excellent55%
  • Very good33%
  • Average9%
  • Poor1%
  • Terrible2%
Travellers talk about
“free wifi”(9 reviews)
“front desk”(16 reviews)
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Family Rooms
Fitness centre
2.5 Star Hotel
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Rooms
Mar. 4Mar. 5
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1 room, 2 adults, 0 children
Standard Room
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Reviews (109)Write a Review
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21 - 25 of 104 reviews
Reviewed 21 May 2016 via mobile

This hotel is new, clean, and has a "home" feeling. The staff was super friendly. They have a nice pool and fitness center. It also has a large gathering area just past the lobby that had a comfy, friendly atmosphere that used by a lot...More

1  Thank Steve L
Response from Theresa W, General Manager at Holiday Inn Express CortlandResponded 23 May 2016

Dear Steve: Thank you very much for your kind words! We strive to make every guest's stay outstanding and provide you a home away from home! Did you get a chance to sample our bountiful breakfast, including the wonderful Nemo Cinnamon Rolls and pancakes? And...More

Reviewed 27 April 2016 via mobile

Stayed in April for a last minute trip to the sold out Greek Peak facility. I called the hotel on our way after I read about the smallness of the beds to see if we could get an upgrade and we were given a king...More

Thank VacaLuver
Response from IHGService, Guest Relations Manager at Holiday Inn Express CortlandResponded 12 May 2016

Dear VacaLuver, Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We appreciate your nice comment about the room upgrade, breakfast and bathroom amenities However, we’re sorry we fell below your expectation regarding...More

Reviewed 12 April 2016

I recently stayed at this hotel with my husband and son while visiting a college in the area. The overall presentation of the hotel is OK, but there are a few things worth mentioning. First, I can't understand why any hotel would have double beds....More

Thank Maureen W
Response from IHGService, Guest Relations Manager at Holiday Inn Express CortlandResponded 28 April 2016

Dear Mimi W, Thank you for taking the time to express your thoughts and concerns regarding our hotel. I sincerely apologize if you may have experienced any inconvenience with our beds, bathroom shower, and the noise levels. Rest assured that it is in our continued...More

Reviewed 3 April 2016 via mobile

Went for college open house with son ..staff very helpful finding restaurants and anything I needed. Very nice breakfast not just donuts and coffee . Room were very clean and beds were comfy ...definitely will stay again when I bring my son back for school

1  Thank Momsafreak
Reviewed 18 January 2016

The location of the hotel was convenient,but the room wasn't clean and most importantly the sheets were dirty which is crucial element for me.Breakfast was nice the pool was cold.Will not stay again at this hotel.More

Thank Halo2016
Response from Theresa W, General Manager at Holiday Inn Express CortlandResponded 20 January 2016

Dear Halo2016: I am extremely disappointed to your experience at our hotel was less than optimal. We pride ourselves on delivering outstanding service and clean accommodations. Something went wrong here and we would like you to give us another chance to illustrate to you that...More

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About
Amenities
Top amenities
Pool
Free Parking
Breakfast included
Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Hotel Amenities
Free Parking
Breakfast included
Business Centre with Internet Access
Meeting Rooms
Dry Cleaning
Laundry Service
Self-Serve Laundry
Room amenities
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Indoor pool
Details
Price range
US$116 - US$201 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$116 - US$201 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
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Traveller (2)
Room & Suite (7)
Dining (3)
Pool & Beach (2)
Business Centre & Event Rooms (1)
Questions & Answers
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Room Tips
"Only 3 or 4 floors and not to close to the highway, so all the rooms seemed quite."
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"the queen beds are a little bit smaller than the standard queen size."
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"I look for king size beds and close restaurants. It had both."
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"We liked close to pool, first floor no problem"
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