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Clarion Hotel Dunkirk

Traveller (40)
Room & Suite (25)
Dining (11)
About
Location
Cleanliness
Service
Value
Clarion Hotel & Conference Center in Dunkirk offers wonderful views overlooking Lake Erie. Located approximately 24 miles from the Jamestown airport, and 45 miles from the Buffalo airport, 3 miles from the State University of New York at Fredonia, 12 miles from Lily Dale, Chautauqua County has 24 unique wineries that are driving distance from our hotel. The hotel & conference center is conveniently located for your getaway, special event or business meeting.The harbor front boardwalk and the center of Dunkirk is a short walk away and offers dining, recreation and entertainment year-round. Hotel guests are afforded an abundance of amenities, like free hot breakfast bar, free high-speed Internet access, free local calls and free coffee. We have an outdoor heated pool open May through September, as well as an exercise room with Cardiovascular options. We have the Windjammers Restaurant/Lounge onsite open for dinner, In the summer we have our Dockside Cafe open for lunch and dinner with entertainment on the weekends.
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Property amenities
Restaurant
Free Parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Breakfast included
Bar/Lounge
Room Service
Banquet Room
Breakfast Available
Business Centre with Internet Access
Conference Facilities
Golf Course
Laundry Service
Meeting Rooms
Non-Smoking Hotel
Outdoor pool
Public Wifi
Self-Serve Laundry
Wheelchair Access
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Room features
Accessible rooms
Air Conditioning
Non-Smoking Rooms
Smoking rooms available
Suites
Good to know
HOTEL STYLE
Great View
Mid-range
HOTEL CLASS
Location
Full view
58Somewhat walkable
Grade: 58 out of 100
13Restaurantswithin 0.5 km
4Attractionswithin 0.5 km
Reviews & more
258Reviews
83Photos
2Q+A
62Room tips
Traveller rating
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  • 77
  • 32
  • 37
Time of year
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  • English
Popular mentions
We had a very easy check in. Staff was informational about things going on in the area. Room was very comfortable. The only thing that I was not happy with was that we didn't have a refrigerator in our room. The shower head was adjustable so I liked that. Definately would stay
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Had been planning a 40 year college reunion for friends for more than 6 months. Spoke to Amanda to book a group of 9 rooms Requested and was confirmed would have 9 lake view room all together. When arrived did not have lake view room and the rooms were not grouped together.
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Response from Clarion D, Guest Relations Manager at Clarion Hotel Dunkirk
Responded Oct. 8, 2018
Burley, I do apologize for your unsatisfying stay with us. I booked your group but do not recall telling you that the rooms would be all together as this is a very hard request to follow. I also book hundreds of groups a year and apologize if I forgot. We are a very busy hotel so I may have told you I would try to put everyone near each other but I am never able to guarantee it, I do apologize for any confusion or inconvenience. My suggestion for anyone with certain requests is to call ahead to confirm before arriving. All the rooms were Lake view, as we have 3 different views of the lake, and this is how the building was built and beyond my control, but are considered lake view compared to the City / Street View. As for as the Conference room, you had asked to get into the Conference Room very early in the morning and it was not ready to be given out. I do apologize that the font desk allowed you in the room before it was ready. It was my understanding that you needed it Friday night not morning. When you block a room for 2 nights, the rate is only applicable for those nights. Anything outside of the block is full price. However, when you called and left me a message about this dispute, I went ahead and refunded you the difference anyway. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.
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We stayed for a weekend. The staff was friendly. The room was clean. We had a lake view room(windows were dirty from the lawn being mowed). The breakfast was ok,the pancakes were tasteless. Other than that it’s not a bad hotel.
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Response from Clarion D, Guest Relations Manager at Clarion Hotel Dunkirk
Responded Oct. 8, 2018
Dear Guest, We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future.
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We recently stayed at this hotel in Dunkirk. We had a quick check in and made our way to our room Our room was clean and nicely appointed. The location of this hotel is right on Lake Erie by a marina. Very pretty to walk around and see the boats in and our of the harbor.
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Response from Clarion D, Guest Relations Manager at Clarion Hotel Dunkirk
Responded Oct. 8, 2018
Dear Guest, We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.
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We stayed over two consecutive weekends to drop off and pick up our son for a camp at Fredonia. We thought this would be a fun location to stay a since it was on the water. For the first weekend: The lobby looked inviting and as we walked through the restaurant we were
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Response from Clarion D, Guest Relations Manager at Clarion Hotel Dunkirk
Responded Oct. 8, 2018
Dear Guest, On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.
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All photosTravellerRoom & SuiteDining Pool & BeachBusiness Centre & Event Rooms
two queen beds room
bath
bath
View out the back door of the property
Sunset from near the hotel.
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Does your one room king suite have a water view? Thanks.
Not sure of their room configurations on water side . . . we were on front.
0 votes
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How far to Niagra Falls and do you have an indoor pool?
Niagra Falls is about 1.5 hours away. We do not have an indoor pool, sorry.
0 votes
"away from main road. Face West. Walk around outside some in summer."
"Book well in advance for lakefront room."
"make sure they don't give you rooms with view of brick wall!"
"NE facing rooms have the best lake view!"
"ask for a pet-free room if you have allergies"
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PRICE RANGE
US$94 - US$165 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
clarion dunkirkdunkirk clarion
LOCATION
United StatesNew YorkDunkirk
NUMBER OF ROOMS
127
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