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LaGuardia Plaza Hotel - New York

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LaGuardia Plaza Hotel - New York
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944 Reviews from our TripAdvisor Community

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Showing 885: English reviews
Reviewed 3 days ago NEW

Me and my friends booked this hotel in order to get a good nights sleep close to the airport before our flight the following day. It had a free shuttle so we were sold and was relatively good value between the 3 of us! It was beautiful, and clean, and was a step in the right direction after staying at...

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Helpful?
Thank Emma G
ManagerX1, Manager at LaGuardia Plaza Hotel - New York, responded to this review

Thank you for the great feedback of LaGuardia Plaza Hotel. Thanks for appreciating our convenient location just across the airport along with the shuttle service we provide. We are also glad you were impressed with your clean, comfortable room and found us to be of good value. We hope you will stay with us again in the future. Effie Mikedis...

Reviewed 1 week ago via mobile

We arrived at the airport following 30 hours travel at about midnight ready for our badly needed night's sleep before heading ini NYC for 10 days. We communicated ahead to advise on the late checkin and pick up and were given instructions on how to get picked up. We called upon arrival to be told they were short staffed and...

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Helpful?
Thank Scott M
ManagerX1, Manager at LaGuardia Plaza Hotel - New York, responded to this review

Scott, thank you for letting us know about your experience. Please accept my sincere apology for the problem you experienced with our shuttle service. We certainly understand how frustrating and inconvenient your experience must have been and we are sorry for disappointing you. Our goal is to ensure every guest enjoys a friendly, accommodating and genuinely caring experience, so we...

Denver, Colorado
Reviewed 3 weeks ago

This is my 3rd time staying at this hotel, and I have to continue to compliment the staff, for their helpfulness, friendliness, and the extra clean premises and rooms, comfy beds, quiet floors, the speedy check in and check out, the friendly and helpful airport shuttle drivers and the convenience of all of this being steps away fro LGA Airport....

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Helpful?
1Thank DJAntblaque
ManagerX1, Manager at LaGuardia Plaza Hotel - New York, responded to this review

Welcome back and thank you for the glowing review of LaGuardia Plaza Hotel! We take great pride in providing excellent service to our guests and your comments assure me that we are on the right track. Your kind words will encourage our associates to keep up the great work. It is always our pleasure to have you as our guest,...

Columbia, South Carolina
Reviewed 3 weeks ago

Once again my resent stay in NY was made even better with the Great service I got at the LGA Plaza. Carolyn & Carla always greet you with a big smile & take very good care of me. They really know & like the work they do. Arturo does a great job in the restaurant & the food is good,...

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Helpful?
1Thank Ken H
ManagerX1, Manager at LaGuardia Plaza Hotel - New York, responded to this review

Ken, we are so happy you came back to see us! Thank you very much for the amazing comments about our staff. We agree, it really is our staff that makes our hotel what it is. They go above and beyond to provide outstanding service to each guest who walks into our lobby. I will be sure to thank each...

Dartmouth, Massachusetts
Reviewed 4 weeks ago

I was very surprised at how clean and comfy this hotel is! After a horrible travel day and very few options to stay the night we ended up here. My room was 550 and it was a large spacious king room. The carpet was clean it actually seemed new. Had a mini fridge, free wifi and nice TV and Starbucks...

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Helpful?
Thank Luluflies
ManagerX1, Manager at LaGuardia Plaza Hotel - New York, responded to this review

Thank you for staying with us! We are glad you found the LaGuardia Plaza Hotel a comfortable place to land after a long day of travel and that your clean and quiet room exceeded your expectations. We appreciate your nice comments about our staff and are happy our on-site facilities were perfect for your needs. Thank you for sharing your...

Pawtucket, Rhode Island
Reviewed 8 December 2016 via mobile

Nice hotel... convenient for the airport and they offer a shuttle to the subway to head into the city. Only reason I gave it a 4 and not a 5 was because the bartender was slow and seemed lost... after a long day at work I just want a few beers and some food and I don't want to ask...

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Helpful?
Thank Nelson R
ManagerX1, Manager at LaGuardia Plaza Hotel - New York, responded to this review

Thank you for the nice feedback! It's good to know you found LaGuardia Plaza Hotel a comfortable place to stay! We pride ourselves on being a logistics expert, so we're thrilled our complimentary shuttle worked out so well for you. We are sorry if any inconvenience you faced and hope to welcome you back soon. Effie Mikedis, Assistant General Manager...

London, United Kingdom
Reviewed 8 December 2016

Su, Melissa and Christian took very good care of me with a speedy check-in that also granted my specific room request. Impressive. There is a restaurant on site - helpful because area is a bit residential. There is a shuttle service to the La Guardia Airport terminals. Room was nice and newly refurbished with good amenities including Starbucks coffee.

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Helpful?
Thank VooDooTravelPro
ManagerX1, Manager at LaGuardia Plaza Hotel - New York, responded to this review

Thank you for staying with us at LaGuardia Plaza Hotel! It is terrific to read that you had an amazing stay and our staff, especially Su, Melissa and Christian made a positive difference in your visit. Providing first class treatment to our guests is what our entire staff loves to do, so I will surely share your compliments with them....

New Paltz, New York
Reviewed 6 December 2016

Staff is very nice, friendly, and helpful - huge plus! The bar is great and comfortable, lobby is beautiful. Rooms - if you are roomed on the lower floors they have not been redone or updated, so the photos of the images on the web or 3rd party booking engines are not correct. When I walked into my first room,...

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Helpful?
Thank Elizabeth S
ManagerX1, Manager at LaGuardia Plaza Hotel - New York, responded to this review

It's nice to read you had a great stay with us. We are pleased to know you loved our proximity to the airport, facilities and the service we provide. Thanks for appreciating our renovation, and we're happy you loved your totally improved, comfortable guest room. Our entire staff looks forward to welcoming you back again soon! Effie Mikedis, Assistant General...

Reviewed 1 December 2016 via mobile

Excellent location directly across from the airport! Airport shuttle was perfect! View was actually spectacular! While we could clearly see airplanes, we couldn't hear them! Check in & check out were a breeze, Christian at the front desk was awesome! Parking garage is secure & the entire place felt safe & just like home! The pool, gym, sauna & Jacuzzi...

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Thank Afigg
ManagerX1, Manager at LaGuardia Plaza Hotel - New York, responded to this review

Thank you for sharing your experience with fellow online travelers. We are so glad that you liked the décor of our hotel and our convenient location. We also appreciate you sharing some highlights of your stay and for mentioning your well-equipped room. We will be sure to share your compliments with our team, especially with Christian, for a job well...

Asheville, North Carolina
Reviewed 28 November 2016

Have stayed here a couple of times lately. It's convenient to LGA airport, but other than that, there's really nothing to recommend it. Rooms are average, costs are high, staff disinterested (unless you're with Korean Air, who apparently have ties to the hotel). Dining room is expensive and very average, bar service is also average or below. Wouldn't stay here...

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Helpful?
Thank M B
ManagerX1, Manager at LaGuardia Plaza Hotel - New York, responded to this review

Thank you for choosing our hotel and for sharing your experience. I am pleased you had an overall pleasant stay; however, I am so sorry we missed meeting some of your expectations. I have shared your concerns with my team members so we can look into correcting these issue. We value your comments and hope you will stay with us again...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Shuttle Bus Service
  • Airport Transportation
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Dry Cleaning
  • Self-Serve Laundry
Official Description (provided by the hotel)
Whether you have come to NY for Business or leisure you will be greeted with a warm welcome and our hospitality will exceed your expectations at the LaGuardia Plaza Hotel. We are located directly across from LaGuardia Airport and eight miles from JFK Airport. ... more   less 

Additional Information about LaGuardia Plaza Hotel - New York

Address: 10404 Ditmars Blvd, East Elmhurst, NY 11369-1665 (Formerly Crowne Plaza New York - LaGuardia Airport)
Region: United States > New York > Queens > East Elmhurst
Price Range: $216 - $380 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — LaGuardia Plaza Hotel - New York 3.5*
Number of rooms: 353
Reservation Options:
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Also Known As:
Crowne Plaza East Elmhurst
Crowne Plaza New York
LaGuardia Plaza Hotel - New York East Elmhurst
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Questions & Answers

Here's what travellers have asked, with answers from LaGuardia Plaza Hotel - New York staff and other travellers.
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Questions? Get answers from LaGuardia Plaza Hotel - New York staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Very Quiet Hotel”
 of 5 bubbles DJAntblaque, 28 Dec 2016 | Read review
“fifth floor front”
 of 5 bubbles henryj1955, 18 Oct 2016 | Read review
“Anywhere will be suitable...”
 of 5 bubbles mscills, 21 Sep 2016 | Read review
“ask for renovated rooms”
 of 5 bubbles ClaireP307, 7 Sep 2016 | Read review
“Book at least a double with queen beds.”
 of 5 bubbles CindyA114, 9 Aug 2016 | Read review
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