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LaGuardia Plaza Hotel - New York

0.7 km from East Elmhurst centre
  • Free Wifi
  • Pool
  • Restaurant
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104-04 Ditmars Boulevard, East Elmhurst, NY 11369
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950 Reviews from our TripAdvisor Community

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Showing 891: English reviews
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Reviewed 2 weeks ago

Carollyn,Eric,Lorraine,Effie Mikedis,, and Jeremy i wanted to say than you and what an awesome job you guys did while i was a guess will definitely come back as a guess in a few words thank you... from guess room 708,706

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Helpful?
Thank Carmine P
00gc, Manager at LaGuardia Plaza Hotel - New York, responded to this review

On behalf of the entire staff at LaGuardia Plaza Hotel, thank you for staying with us and for sharing your amazing review! We are extremely pleased you loved the excellent service provided by our staff, so I will surely share your wonderful words with my associates you mentioned in your review. Thanks again, and we hope to welcome you back...

Phoenixville, Pennsylvania
Reviewed 3 weeks ago

I have stayed at LaGuardia Plaza hotel twice and it was amazing. Carla at the front desk was very knowledgeable and friendly when checking us in. The entire staff was very amazing. The first stay was prior to the renovations and the second we stayed in one of the new rooms = beautiful.

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Helpful?
Thank tracys1221
00gC, Manager at LaGuardia Plaza Hotel - New York, responded to this review

It's so nice to read you had another great stay with us, and we appreciate your loyalty to LaGuardia Plaza Hotel! Thanks for the great comments about our recent renovation, and we're thrilled that you loved your totally improved guest room. We also appreciate you recognizing Carla for her courteous service and will be sure to share your positive feedback...

New York City, New York
Reviewed 4 weeks ago

Celebrating our 25 anniversary and the customer service was good from when we got to the hotel, the front desk agents Lorraine and Shanel were AMAZING!!!. They were so friendly and made us feel so welcomed. they helped map us a day in the city from ground zero to times square and back to the hotel. Recommended the Blacken chicken...

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Helpful?
Thank KesSmith1728
00gC, Manager at LaGuardia Plaza Hotel - New York, responded to this review

On behalf of our entire team, we are delighted you found our hotel a comfortable place to land, with first class treatment from our staff. Delivering a best in class experience is the goal of every staff member, so your comments are appreciated and we will share them with everyone here at LaGuardia Plaza Hotel, especially with Lorraine and Shanel...

Orange County, California
Reviewed 4 weeks ago

I had a great experience at this hotel. Was stranded for the night at the airport and got a room across the street at LaGuardia Plaza. I was very impressed. Everyone was friendly and sympathized that I had missed my connection. The room was amazing and they have room service! Kudos to Sue who helped me out and was really...

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Helpful?
Thank KristinaK7777777
00gC, Manager at LaGuardia Plaza Hotel - New York, responded to this review

We appreciate you being our guest and are thrilled you had a great stay at LaGuardia Plaza Hotel. It is a pleasure to read that you loved your well-appointed room and our friendly associates who took great care of you. We especially appreciate you singling out Sue for a job well done. Our entire staff looks forward to welcoming you...

Helsinki, Finland
Reviewed 4 weeks ago

It was cold outside and room only had A/C heater. It was auto turned on every 30-45 minutes and then volume level popped from 40 dB to 55 dB. It was practically impossible to sleep in the room. Poor analog tv-signal. Free wifi. Shower in a bath. It took nearly an hour to get a dinner in the restaurant. I...

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Helpful?
Thank dr_aaltonen
00gC, Manager at LaGuardia Plaza Hotel - New York, responded to this review

Thank you for staying with us and providing your feedback. Our highest priority is to ensure our guests receive outstanding accommodations and service, so I am truly sorry for your disappointment. Your comments will be shared with our team in an effort to improve the guest experience. Thank you for staying with us, and we do hope you will reconsider...

Dallas, Texas
Reviewed 4 weeks ago

This is the only hotel I go to when in NYC! Who wouldn't! Great customer service! Doug the Manager, Chantel, Carilyn and Eric are only a few of the staff that make my stay at the LaGuardia Plaza so relaxing and enjoyable! The amenities are perfect too! Whether you want a sauna after a long day or relax in the...

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Helpful?
Thank mcnycgrl
00gC, Manager at LaGuardia Plaza Hotel - New York, responded to this review

It's so wonderful to know you had yet another great stay, and we appreciate your loyalty to LaGuardia Plaza Hotel! We are so glad we continue to meet your expectations in regard to our comfortable accommosdations and amenities. Special thanks for recognizing Doug, Chantel, Carilyn, and Eric for their outstanding service. Delivering a best in class experience is the goal...

Reviewed 15 January 2017

Me and my friends booked this hotel in order to get a good nights sleep close to the airport before our flight the following day. It had a free shuttle so we were sold and was relatively good value between the 3 of us! It was beautiful, and clean, and was a step in the right direction after staying at...

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Helpful?
Thank Emma G
ManagerX1, Manager at LaGuardia Plaza Hotel - New York, responded to this review

Thank you for the great feedback of LaGuardia Plaza Hotel. Thanks for appreciating our convenient location just across the airport along with the shuttle service we provide. We are also glad you were impressed with your clean, comfortable room and found us to be of good value. We hope you will stay with us again in the future. Effie Mikedis...

Reviewed 6 January 2017 via mobile

We arrived at the airport following 30 hours travel at about midnight ready for our badly needed night's sleep before heading ini NYC for 10 days. We communicated ahead to advise on the late checkin and pick up and were given instructions on how to get picked up. We called upon arrival to be told they were short staffed and...

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Helpful?
Thank Scott M
ManagerX1, Manager at LaGuardia Plaza Hotel - New York, responded to this review

Scott, thank you for letting us know about your experience. Please accept my sincere apology for the problem you experienced with our shuttle service. We certainly understand how frustrating and inconvenient your experience must have been and we are sorry for disappointing you. Our goal is to ensure every guest enjoys a friendly, accommodating and genuinely caring experience, so we...

Denver, Colorado
Reviewed 28 December 2016

This is my 3rd time staying at this hotel, and I have to continue to compliment the staff, for their helpfulness, friendliness, and the extra clean premises and rooms, comfy beds, quiet floors, the speedy check in and check out, the friendly and helpful airport shuttle drivers and the convenience of all of this being steps away fro LGA Airport....

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Helpful?
1Thank DJAntblaque
ManagerX1, Manager at LaGuardia Plaza Hotel - New York, responded to this review

Welcome back and thank you for the glowing review of LaGuardia Plaza Hotel! We take great pride in providing excellent service to our guests and your comments assure me that we are on the right track. Your kind words will encourage our associates to keep up the great work. It is always our pleasure to have you as our guest,...

Columbia, South Carolina
Reviewed 28 December 2016

Once again my resent stay in NY was made even better with the Great service I got at the LGA Plaza. Carolyn & Carla always greet you with a big smile & take very good care of me. They really know & like the work they do. Arturo does a great job in the restaurant & the food is good,...

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Helpful?
1Thank Ken H
ManagerX1, Manager at LaGuardia Plaza Hotel - New York, responded to this review

Ken, we are so happy you came back to see us! Thank you very much for the amazing comments about our staff. We agree, it really is our staff that makes our hotel what it is. They go above and beyond to provide outstanding service to each guest who walks into our lobby. I will be sure to thank each...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Self-Serve Laundry
Official Description (provided by the hotel)
Whether you have come to NY for Business or leisure you will be greeted with a warm welcome and our hospitality will exceed your expectations at the LaGuardia Plaza Hotel. We are located directly across from LaGuardia Airport and eight miles from JFK Airport. ... more   less 

Additional Information about LaGuardia Plaza Hotel - New York

Address: 104-04 Ditmars Boulevard, East Elmhurst, NY 11369 (Formerly Crowne Plaza New York - LaGuardia Airport)
Region: United States > New York > Queens > East Elmhurst
Price Range: $219 - $359 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — LaGuardia Plaza Hotel - New York 3.5*
Number of rooms: 353
Reservation Options:
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Also Known As:
Crowne Plaza East Elmhurst
Crowne Plaza New York
LaGuardia Plaza Hotel - New York East Elmhurst
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Questions & Answers

Here's what travellers have asked, with answers from LaGuardia Plaza Hotel - New York staff and other travellers.
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Questions? Get answers from LaGuardia Plaza Hotel - New York staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Beautiful view”
 of 5 bubbles tracys1221, 31 Jan 2017 | Read review
“550 nice corner room with airport view”
 of 5 bubbles KesSmith1728, 29 Jan 2017 | Read review
“Rooms are larfe, ac wifi nd always a great night's sleep! I highly recommend this hotel!”
 of 5 bubbles mcnycgrl, 25 Jan 2017 | Read review
“Very Quiet Hotel”
 of 5 bubbles DJAntblaque, 28 Dec 2016 | Read review
“fifth floor front”
 of 5 bubbles henryj1955, 18 Oct 2016 | Read review
5 of 5