We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Embassy Suites by Hilton Syracuse

1,310 reviews
Save
Traveller (96)
Room & Suite (64)
Dining (22)
Overview
  • Excellent38%
  • Very good27%
  • Average17%
  • Poor10%
  • Terrible8%
Travellers talk about
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Restaurant
Free Airport Transportation
3.5 Star Hotel
All hotel details
Offers from Embassy Suites by Hilton Syracuse
Special Offer: Double Points, Every Stay
Hotel deals
{"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null}
Rooms
Mar. 5Mar. 6
|
1 room, 2 adults, 0 children
Standard Room
Getting you more information on this room More
Free Cancellation
Book now, pay at stay!
Select
Show Available Rooms
Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 8 partner sites to see rooms from US$103.
We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all East Syracuse hotels with availability
{"BOOKING_FEATURES": ["IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_STREAMLINED_SELECTED_ROOM","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","VISA_SPONSORSHIP_WEB","IB_EXIT_INTERRUPTER","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_SHOW_AMENITIES_AS_ICONS","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","META_AIR","CHILDREN_SEARCH","IB_INLINE_ROOM_GRID","HR_IB_EXCLUDE_TAXES_AND_FEES","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","IB_BOOKING_FORM_FAVICON","STORED_CARDS","IB_PRICE_WINS_COPY","IB_URGENCY_BLOCK"] , "IMPRESSION_KEY": "d5f7dd700b12482b8af518467329f586", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":124758,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[109229275],"additionalContentIds":[],"pollCount":0,"checkin":{"day":5,"month":3,"year":2018},"checkout":{"day":6,"month":3,"year":2018},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":103,"entryCurrency":"USD","complete":false,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":"","impressionKey":"d5f7dd700b12482b8af518467329f586","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":103,"lowestMetaPrice":103,"additionalPartner":false,"highestMetaPriceDisplay":103,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":false,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":{"hasFullTravelerInfo":false,"hasReducedBillingInfo":false,"hasFullBillingInfo":false},"highestMetaPrice":103,"lowestMetaPrice":103,"highestMetaPriceDisplay":103,"hotelName":"Embassy Suites by Hilton Syracuse","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":false,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6ImQ1ZjdkZDcwMGIxMjQ4MmI4YWY1MTg0NjczMjlmNTg2IiwiQUlLIjoiNTA0YTdmMjNkM2I4NDZjNmI5ZTA1MDRkYzY5NjRiZGIifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"isPriceDrawerEnabled":false,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false,"isMetaMarketingLandOnBookingFormEnabled":false}, "ibAvailability": true, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": 1, "checkIn": "05/03/2018", "checkOut": "06/03/2018", "lowestPrice": "US$103", "hasDates": true, "hacComplete": false, "contentIdMappings": {"109229275":"HotelsCom2IB"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": true, "divClasses": "ppr_rup ppr_priv_resp_hr_room_grid", "singlePartnerRoomGridWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_responsive","template":"ibex_room_grid_responsive__widget","moduleList":["handlers","tracking"],"divClasses":"prw_rup prw_ibex_room_grid_responsive","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"},"dust":{"sub_header":"ibex_room_grid_responsive__sub_header"}},"scriptFlags":null}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_mismatch_message","template":"ibex_mismatch_message__widget","moduleList":["handler"],"divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"},"dust":{}},"scriptFlags":null}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_row_responsive","template":"ibex_room_grid_row_responsive__widget","moduleList":[],"divClasses":"prw_rup prw_ibex_room_grid_row_responsive","js":{},"dust":{"amenities":"ibex_room_grid_row_responsive__amenities","occupancy":"ibex_room_grid_row_responsive__occupancy","condition_col":"ibex_room_grid_row_responsive__condition_col","price_text":"ibex_room_grid_row_responsive__price_text","reservation_col":"ibex_room_grid_row_responsive__reservation_col"}},"scriptFlags":null}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
Reviews (1,310)Write a Review
There are newer reviews for Embassy Suites by Hilton Syracuse
See the most recent reviews
Filter reviews
1,304 results
Traveller rating
462
362
234
131
115
Traveller type
Time of year
LanguageEnglish
More languages
462
362
234
131
115
Show reviews that mention
All reviewscocktail hourthe manager's receptioncooked to order breakfastthe managershappy hourhot tubomeletteliving roomfree breakfastpotatoesnys thruwayhotel restaurantsausageindoor poolnew yorkcarrier circleyogurt
FilterEnglish
Updating list...
11 - 15 of 1,304 reviews
Reviewed 2 weeks ago

road trip with my family from Montreal!! Embassy suites was great from Lobby, to staff, to evening comp reception with drinks, free snacks in our room, comfy beds, delicious breakfast and gorgeous atrium. Very affordable for our premium suite. Will be booking Embassy suites again

Review collected in partnership with Embassy Suites Hotels
Thank rosysevin
Response from Leslie Ann G, Front Office Supervisor at Embassy Suites by Hilton SyracuseResponded 1 week ago

We are so happy that you enjoyed your stay with us, and we appreciate your positive feedback! We are looking forward to your next stay with us! Sincerely,

Reviewed 3 weeks ago

Was given room 543. The HVAC system in the room would not cool. Reported the issue every day to the staff at the front desk. They never did anything to get the room to cool. I was told to open the windows even though the...More

Review collected in partnership with Embassy Suites Hotels
Thank Don C
Response from Leslie Ann G, Front Office Supervisor at Embassy Suites by Hilton SyracuseResponded 1 week ago

Thank you for this information regarding the HVAC issues that you experienced during your stay. We truly apologize, and we will further research this to resolve any maintenance needs in our guestrooms. We are also working on enhancing our breakfast experience for our guests. We...More

Reviewed 3 weeks ago

First off Me and my Husband get there and there are children running around every where. Even on our 4th floor running down hallways in elevator and no parents around or one might have been somewhere. Get to the reception at 5:30 and the place...More

Thank Sherry G
Response from Leslie Ann G, Front Office Supervisor at Embassy Suites by Hilton SyracuseResponded 1 week ago

Dear Sherry, We sincerely apologize for your undesirable birthday experience at our hotel. We value your feedback, as we can use this information to improve our hotel guidelines. We are working on putting more restrictions into place during our Guest reception and at breakfast, to...More

Reviewed 3 weeks ago via mobile

Just wanted to review this hotel and give it an A+. Such a laid back friendly environment. The 2 hr open bar with free snacks was an amazing touch! The kids had a blast and the hotel was beautiful!! Staff was top notch as well!!!!...More

Thank Amanda H
Response from Leslie Ann G, Front Office Supervisor at Embassy Suites by Hilton SyracuseResponded 1 week ago

Dear Amanda H, It's great to hear that your stay was so enjoyable! We hope you come back to stay with us again for another great stay the next time you find yourself in town. Sincerely, Leslie Ann

Reviewed 3 weeks ago

The staff here is outstanding. The complimentary breakfast is not just a simple thing, it is the whole deal including prepared eggs, bacon, sausage, potatoes, baked goods etc. Delightful! The rooms are spacious and comfortable.More

Review collected in partnership with Embassy Suites Hotels
Thank johnnycay57
Response from Leslie Ann G, Front Office Supervisor at Embassy Suites by Hilton SyracuseResponded 1 week ago

Dear Johnycay57, I'm so happy you enjoyed our complimentary breakfast and that our staff was able to help in making your stay a success. We very much look forward to having you stay with us again the next time you find yourself in the Syracuse...More

View more reviews
PreviousNext
123456261
About
Amenities
Top amenities
Pool
Restaurant
Room Service
Free Parking
Fitness Centre with Gym / Workout Room
Bar/Lounge
Breakfast included
Free High Speed Internet ( WiFi )
Hotel Amenities
Business Centre with Internet Access
Room Service
Free Parking
Shuttle Bus Service
Breakfast included
Airport Transportation
Meeting Rooms
Laundry Service
Banquet Room
Self-Serve Laundry
Conference Facilities
Dry Cleaning
Multilingual Staff
Room amenities
Microwave
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$108 - US$180 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Business Hotel in East Syracuse
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$108 - US$180 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Business Hotel in East Syracuse
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (96)
Room & Suite (64)
Dining (22)
Pool & Beach (4)
Business Centre & Event Rooms (13)
Questions & Answers
Ask a question
Kat A
15 November 2017|
AnswerShow all 5 answers
Response from Grace F | Property representative |
Unfortunately, we have a strict no party policy for our guest facilities in order to ensure that all guests have the opportunity to enjoy our amenities. We do have private spaces available for rental for parties. Please... More
0
Votes
acdeweese
9 September 2017|
AnswerShow all 6 answers
Response from john s | Reviewed this property |
Most of the rooms at Embassy suites Carrier circle Syracuse have micro Wave & fridges.
1
Vote
Vicki O
12 February 2017|
AnswerShow all 2 answers
Response from Ronald G | Reviewed this property |
pool hours are 10 to 10 breakfast is 6 to 9 on weekdays and 6 to 10 on weekends evening reception is 5 to 7
1
Vote
PreviousNext
123
Room Tips
"top floor, in the corner, away from the highway and elevators"
Read review
"Make sure it is not daycare get together weekend with lack of parental skills"
Read review
"Check if there is a big group in the hotel."
Read review
"Avoid rooms next to the highway."
Read review
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing