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Embassy Suites by Hilton Syracuse

Traveller (128)
Room & Suite (62)
Dining (29)
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Hotel website
6646 Old Collamer Rd, East Syracuse, NY 13057-1204 See on map
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Non-Smoking Hotel
3.5 Star accommodation
Additional information
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Offers from Embassy Suites by Hilton Syracuse
Special Offer: Double Points, Every Stay
Hotel deals
Sep. 30Oct. 1
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,374)
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All reviewscocktail hourthe manager's receptioncooked to order breakfastthe managersomelethappy hourfree drinkshot tubmade to order eggsliving roomcomplimentary breakfastpotatoesnys thruwayhotel restaurantsausageindoor poolnew york
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11 - 15 of 1,366 reviews
Reviewed 4 weeks ago

We generally stay at Hilton properties but haven't been to an Embassy Suites in quite a while. Found ES to have great staff and clean rooms but carpet and furnishings made room feel/look dated and in need of some TLC. AC didn't cool adequately, which...More

Thank Deetadz
Response from John-HiltonHelp, on behalf of management at Embassy Suites by Hilton SyracuseResponded 3 weeks ago

Dear Deetadz, Thank you for staying with us. We appreciate your honesty as we look for reviews to provide insight and constructive feedback regarding our hotel’s service and amenities to better our guest experience. We will address the maintenance items with our team to avoid...More

Reviewed 4 weeks ago

We stayed one night in mid August of 2018. We were concerned after reading a number of reviews that complained about the of dated appearance of this property, especially the rooms. I must admit that I partially agree with these somewhat negative comments. However, on...More

Thank djmes
Response from Janaysia T, Front Office Manager at Embassy Suites by Hilton SyracuseResponded 2 weeks ago

Hello djmes, We sincerely appreciate your feedback regarding your recent stay at the Embassy Suites. We strive to provide a welcoming and high quality stay to all guests and we are extremely happy that we were able to provide that for you during your stay....More

Reviewed 4 weeks ago

My friends came to town and we had a "staycation" at the Embassy Suites Carrier Circle. The hotel was pleasant with friendly staff. The furniture and the lighting in the room are a little outdated (the bathroom is very dark) but the room was clean...More

Thank EWING529
Response from Janaysia T, Front Office Manager at Embassy Suites by Hilton SyracuseResponded 2 weeks ago

Hello EWING529 Thank you for staying with us. We appreciate your honesty as we look for reviews to provide insight and constructive feedback regarding our hotel’s service and amenities to better our guest experience. We address with our maintenance staff the lighting issues mention in...More

Reviewed 4 weeks ago

AC not working on arrival, bugs flying around room, strange odor in room, sofa cushion cover old and frayed, no walk in showers for people with disabilities. Breakfast was very good. Evening reception was ok but same food served each night.

Review collected in partnership with Embassy Suites Hotels
Thank Melodyh561
Reviewed August 11, 2018

We spent a night here on our way to Salem. Check in was easy and our room was very nice and clean. The made to order omelette's and buffet were a great way to start out day. We would definitely recommend this. It also has...More

Thank Michelle B
Response from Janaysia T, Front Office Manager at Embassy Suites by Hilton SyracuseResponded 4 weeks ago

Thank you for your recent review of your stay at the Embassy Suites. We are pleased to hear that you were more than satisfied with your stay. Our breakfast service is one of our key amenities offered to guests that set us above the competition....More

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All suite property featuring spacious two-room suites, complimentary full cooked-to-order breakfast and complimentary beverages and snacks at our complimentary evening reception. The hotel is ...More conveniently located off the New York State Thruway (i-90) at Exit 35 and Carrier Circle, just minutes from Downtown Syracuse, Hancock International Airport, Syracuse University, LeMoyne College and Destiny USA. Many outdoor recreational activities are available including Onondaga State Park, beaches and public golf courses. Less
Hotel class
Contact Information
Hotel Amenities
Room Service
Free Parking
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Breakfast included
Air Conditioning
Banquet Room
Business Centre with Internet Access
Conference Facilities
Dry Cleaning
Heated pool
Hot Tub
Indoor pool
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Refrigerator in room
Self-Serve Laundry
Wheelchair Access
Hotel Style
Room types
Suites, Non-Smoking Rooms, Family Rooms
Hotel class
Contact Information
Hotel Style
Room types
Suites, Non-Smoking Rooms, Family Rooms
Number of rooms
Price range
US$112 - US$201 (Based on Average Rates for a Standard Room)
Also Known As
Embassy Suites Syracuse
Embassy Suites East Syracuse
East Syracuse Embassy Suites
United States > New York > Finger Lakes > East Syracuse
Traveller (128)
Room & Suite (62)
Dining (29)
Pool & Beach (4)
Business Centre & Event Rooms (22)
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Questions & Answers
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Kat A
November 15, 2017|
AnswerShow all 5 answers
Response from GraceF1010 | Property representative |
Unfortunately, we have a strict no party policy for our guest facilities in order to ensure that all guests have the opportunity to enjoy our amenities. We do have private spaces available for rental for parties. Please... More
September 9, 2017|
AnswerShow all 6 answers
Response from john s | Reviewed this property |
Most of the rooms at Embassy suites Carrier circle Syracuse have micro Wave & fridges.
Vicki O
February 12, 2017|
AnswerShow all 2 answers
Response from Ronald G | Reviewed this property |
pool hours are 10 to 10 breakfast is 6 to 9 on weekdays and 6 to 10 on weekends evening reception is 5 to 7
Room Tips
"Away from elevators, second floor or higher."
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"You will need a rental car"
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"make sure temp controls have been fixed"
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"Choose a room toward the front of the hotel as the back pool area and breakfast area can get a bit noisy."
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