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    Embassy Suites by Hilton Syracuse

    6646 Old Collamer Rd, East Syracuse, NY 13057-1204
    +1 855-605-0319
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    2017-11-26 2017-11-27
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    US$103
    US$127
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    Traveller (95)
    Room & Suite (54)
    Dining (17)
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    Overview
    • Excellent38%
    • Very good27%
    • Average18%
    • Poor9%
    • Terrible8%
    Travellers talk about
    Free Wifi
    Free Parking
    Breakfast included
    Pool
    Non-Smoking Hotel
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Multilingual Staff
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Self-Serve Laundry
    Shuttle Bus Service
    3.5 Star Hotel
    All hotel details
    Offers from Embassy Suites by Hilton Syracuse
    Special Offer: STOP CLICKING AROUND
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    Rooms
    Nov 26Nov 27
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    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (1,270)
    There are newer reviews for Embassy Suites by Hilton Syracuse
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    211 - 215 of 1,264 reviews

    Reviewed 15 December 2016

    Always clean, food is great, staff helpful & accommodating! The rooms are spacious and comfortable. I always stay here when in town for business and wouldn't stay anywhere else. Great central location.

    Review collected in partnership with Embassy Suites Hotels
    Thank 349kristenc
    A TripAdvisor Member
    3
    Reviewed 15 December 2016 via mobile

    We planned to stay two nights but checked out after a few hours. Room was stale and smelled like smoke. Outdated bathroom and shower. Room was HOT and maintenance could not turn heat down. They opened a window. Now the room filled with exhaust fumes....More

    Thank A TripAdvisor Member
    Response from SYRDWES, General Manager at Embassy Suites by Hilton SyracuseResponded 19 January 2017

    Hello, Thank you for your review. We are glad you enjoyed our complimentary Manager's Reception! I apologize that the rest of your stay was so unpleasant. I can see how frustrating it would be to want to use the pool and not be able to....More

    Reviewed 14 December 2016

    Bed was comfy, tv was nice. Premium suite wasn't stocked with snacks. Breakfast and the bed are the reason I'm scoring this high. Staff at front desk was nice and attentive. Check In was a breeze. Trash was left in room from previous guest.More

    Review collected in partnership with Embassy Suites Hotels
    1  Thank Jon D
    Response from SYRDWES, General Manager at Embassy Suites by Hilton SyracuseResponded 19 January 2017

    Hello Jon, I am glad that you enjoyed our breakfast! I apologize that the premium suite wasn't stocked- that definitely shouldn't have happened. I will also be speaking to our Housekeeping staff as trash should never be left in a room. We hope to see...More

    Reviewed 13 December 2016 via mobile

    The hotel was clean, staff was very nice, and great breakfast. Unfortunately, the rest of our stay was a disaster! There were families at the hotel that had no respect for others. Children allowed to enter the dinning area in pajamas including the adults "Not...More

    Thank lbashaw
    Response from SYRDWES, General Manager at Embassy Suites by Hilton SyracuseResponded 19 January 2017

    Hello lbashaw, I am glad that you enjoyed our breakfast and our staff- we pride ourselves on having great service! I apologize that your stay was disrupted by inconsiderate families. Since your stay we have posted large signs displaying our house rules, which includes no...More

    Reviewed 12 December 2016

    Perfect business stay with a wonderful staff. Rooms were clean, comfy and temperature control was an added bonus. Cook to order breakfast was delicious and the chef and wait staff were very helpful. :)

    Review collected in partnership with Embassy Suites Hotels
    Thank itarican
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    About
    Amenities
    • Top amenities
    • Pool
    • Restaurant
    • Room Service
    • Free Parking
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Breakfast included
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Business Centre with Internet Access
    • Room Service
    • Free Parking
    • Shuttle Bus Service
    • Breakfast included
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Banquet Room
    • Self-Serve Laundry
    • Conference Facilities
    • Laundry Service
    • Multilingual Staff
    • Room amenities
    • Microwave
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Hot Tub
    • Heated pool
    • Indoor pool
    Details
    • Price range
    • US$102 - US$144 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #4 Business Hotel in East Syracuse
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 215
    • Reservation Options
    • TripAdvisor is proud to partner with Hilton Hotels Direct, Priceline, Booking.com, Hotels.com, Travelocity, Expedia, Orbitz, Hotwire, HotelsforEveryone, HotelQuickly, Cheap Tickets, TripOnline SA, Cancelon and getaroom.com so you can book your Embassy Suites by Hilton Syracuse reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • New York >
    • Finger Lakes >
    • East Syracuse
    • Also Known As
    • Embassy Suites Syracuse ,
    • Embassy Suites East Syracuse ,
    • East Syracuse Embassy Suites
    Add Photo Photos
    Traveller (95)
    Room & Suite (54)
    Dining (17)
    Pool & Beach (3)
    Hotel & Grounds (74)
    Business Centre & Event Rooms (14)
    Bathroom (9)
    Nearby
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    Kat A
    15 November 2017|
    AnswerShow all 2 answers
    Response from michaelbQ168AO | Reviewed this property |
    Ask management, I have seen several occasions with the Hilton chain of hotels where someone holds a function in either the common area (because embassy serves breakfast you could likely have a place to open presents/cake as... More
    0
    Votes
    acdeweese
    9 September 2017|
    AnswerShow all 6 answers
    Response from john s | Reviewed this property |
    Most of the rooms at Embassy suites Carrier circle Syracuse have micro Wave & fridges.
    1
    Vote
    Vicki O
    12 February 2017|
    AnswerShow all 2 answers
    Response from Ronald G | Reviewed this property |
    pool hours are 10 to 10 breakfast is 6 to 9 on weekdays and 6 to 10 on weekends evening reception is 5 to 7
    1
    Vote
    Room Tips
    "Avoid rooms next to the highway."
    Read review
    "Stay somewhere else"
    Read review
    "Great ease off I-90"
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    "Get a room not facing highway"
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