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Quality Inn

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57 Reviews from our TripAdvisor Community

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Showing 55: English reviews
Ottawa, Canada
Reviewed 23 May 2016

Our room had new furniture, new carpet and was newly painted. That's the positive. We were missing either or a fridge and microwave. The shower and sink and toilet were leftovers from the old hotel. Rusty drains. There is no insulation. You can clearly hear all the noise in the parking lot, people having sex upstairs and birds chirping with...

3Thank cinders88
Overland Park, Kansas
Reviewed 23 May 2016

Ok. Let me first say that this hotel is under new ownership and is currently being remodeled, so things are a mess in the lobby. None the less, our stay was good. At first I wasn't too sure because our room did not have a refrigerator or microwave, and the water in the tub did not drain. Maintenance did come...

Thank TLD64
Bel Air
Reviewed 17 May 2016 via mobile

Overpriced for an aging facility. However, they are under new management with renovations going on. No refrigerator, no microwave, no channel guide in room. There was a nice gift basket of snacks, but I'm sure that was just because it was graduation weekend.

Thank Vicki M
Amanda S, General Manager at Quality Inn, responded to this review

Dear Viki, Thank you for taking the time to leave feedback regarding your stay. We are working towards getting refrigerators and microwaves in all the rooms as part of the renovation process. I hope that you decide to stay with us again.

Cornwall, Canada
Reviewed 15 February 2016

We were 2 couples - late June 2015 for a weekend in Syracuse. With a name like "Quality Inn" I had no worries.......... Was I ever wrong!!! Bates' motel would have been better in the movie "Psycho" !! Blood on the sheet and pillow case. The fire alarm was activated not once, but twice at 6:30 Am and again at...

Thank drlove37
Boston, Massachusetts
Reviewed 12 January 2016

We're in Syracuse about once a month to visit family, and have been staying at this Quality Inn for years. Our room is always perfectly prepared and I love the make-your-own waffles. The best aspect is the staff. I've travelled a great deal for business and pleasure in the U.S. and abroad, and the way I'm treated here reminds me...

Thank Beth P
Johnson City, New York
Reviewed 19 December 2015

i`ve stayed there a few times, the 1st time was in june 2015....called and told the pool was open, it`s summer...my daughter & i wanted a weekend getaway....we got there and the pool was 1/4 full...told we could go down the street to their sister hotel ( best western at the time ) and use their INDOOR } pool.......my fiance...

Thank Karen D
Binghamton, New York
Reviewed 23 October 2015

It is always fun to go to a place where people know your name. Vicki and company go out of their way to greet me. This property is, pardon me, a diamond in the rough, so to speak. They are in the process of remodeling, but beyond that, they keep their place clean. It is very close to hotels that...

Thank JohnCAPWN
Rock Hill, South Carolina
Reviewed 7 October 2015

We got in really late and was put in a room that smelled like cat pee. It was so horrible and gross. We were told that was the only room available until we figured out that the toilet was totally broken. Since there were NO other rooms available in the entire town, we had to stay here. Then they moved...

Thank ClairSC
Charlotte, North Carolina
Reviewed 7 October 2015

We arrived late on a Friday night for a 3 night stay. When we entered our room it smelled like 20 cats had peed in it. Aside from that it was generally dirty and very poorly maintained. Asked for a different room and were told the hotel was full but they could give us another room the next day. Went...

Thank 329stf
Calcium, New York, United States
Reviewed 6 October 2015

The hotel is under renovation and I expect to see good things. The staff was very attentive and polite. Our bed was sooooo comfortable. In fact it made me realize how uncomfortable my own bed it so I just replaced my own. Although the room was dated, it was clean. I would rather pay a decent price and sleep great....

Thank Sherry P

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  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Breakfast included
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Free Parking
  • Breakfast included
  • Business Centre with Internet Access
Official Description (provided by the hotel)
Welcome to the Quality Inn-East Syracuse, located directly off I-90, the New York State Thruway, at exit 35. We are minutes from local businesses as well great shopping and entertainment at DestiNY USA. Syracuse is also the home of the Carrier Dome, the Syracuse Orange, The Great New York State Fair, and a short drive to Turning Stone Casino, and Waterloo Premium Outlet Mall. ... more   less 

Additional Information about Quality Inn

Address: 6611 Old Collamer Road South, East Syracuse, NY 13057-1203 (Formerly Fairfield Inn)
Region: United States > New York > Finger Lakes > East Syracuse
Price Range: $71 - $136 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Inn 2.5*
Number of rooms: 125
Reservation Options:
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Also Known As:
Quality Hotel East Syracuse
Quality Inn East Syracuse
East Syracuse Quality Inn
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Questions & Answers

Questions? Get answers from Quality Inn staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“They have both inside hallway entrances and outside motel style entrances.”
  • Modern desk and TV
  • Bathroom is rather small but very clean
 of 5 bubbles DianeL785, 19 Nov 2016 | Read review
“Away from the highway”
 of 5 bubbles oldgeezer58, 23 Oct 2016 | Read review
“good breakfast”
 of 5 bubbles JohnCAPWN, 13 Aug 2016 | Read review
“Poor quality....give this property a pass....it feels like they are saving money on service!!”
 of 5 bubbles William99999, 18 Jul 2016 | Read review
“Thin walls, and poorly constructed door frame lead to high noise leaves. No,good,room”
 of 5 bubbles cinders88, 23 May 2016 | Read review
5 of 5