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    DoubleTree by Hilton Hotel Syracuse

    6301 State Route 298, East Syracuse, NY 13057
    Hotel website
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    Best prices for your stay
    2017-09-03 2017-09-04
    Lock in the lowest price from our partners
    US$101US$119
    View Deal
    Traveller (118)
    Room & Suite (51)
    Pool & Beach (7)
    Overview
    • Excellent40%
    • Very good32%
    • Average18%
    • Poor6%
    • Terrible4%
    Travellers talk about
    “cookies” (106 reviews)
    “outdoor pool” (36 reviews)
    Free Wifi
    Free Parking
    Breakfast Buffet
    Pool
    Non-Smoking Hotel
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Multilingual Staff
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Self-Serve Laundry
    Shuttle Bus Service
    3.5 Star Hotel
    All hotel details
    Offers from DoubleTree by Hilton Hotel Syracuse
    Special Offer: Hilton Labor Day Sale!
    Hotel deals
    Deals (12)
    Sep 3Sep 4
    |
    1 room, 2 adults, 0 children
    • 1 KING BED BALCONY NON SMOKING...WOLF GANG PUCK COFFEE AND SWEET DREAM BED...32IN FLAT SCRN TV CABLE
      US$119US$101
      View Deal
    • King Room with Balcony - Non-refundable
      US$119US$101
      View Deal
    • Standard Room, 1 King Bed, Balcony (Free WiFi)
      US$119
      View Deal
    View all 12 deals from US$101
    Hampton Inn & Suites Syracuse Erie Blvd/I-690
    737 reviews
    #1 of 32 hotels in Syracuse
     
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    584 reviews
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    Comfort Inn Carrier Circle
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    Write a Review
    Reviews (958)
    Traveller rating
    Traveller type
    Time of year
    Language
    There are newer reviews for DoubleTree by Hilton Hotel Syracuse
    See the most recent reviews

    171 - 175 of 949 reviews

    Reviewed 15 September 2016

    Check in was easy and had no issues, Upon arrival the room seemed okay but with min inspection, the bathroom needed a little more cleaning but it was "do able". The bed was clean....thank god. The pools and spa were a huge plus and the...More

    Thank David K
    Response from ThomasOlsen, General Manager at DoubleTree by Hilton Hotel SyracuseResponded 17 September 2016

    Dear David K, Thank you for your review of your recent experience at our hotel. I'm very sorry that your bathroom needed a little more cleaning. I'm glad to hear that my staff was able to exceed your expectations at breakfast. We do our best...More

    Reviewed 11 September 2016

    When Diamond Members have a bad experience, one would think that the face of the organization would take interest to try and resolve. Not the case at Double Tree Syracuse! It appears that the Management Staff is indifferent when it comes to good customer experience!More

    Review collected in partnership with DoubleTree by Hilton
    Thank WJGrimes
    Response from ThomasOlsen, General Manager at DoubleTree by Hilton Hotel SyracuseResponded 16 September 2016

    Dear WJGrimes, I'm sorry we didn’t provide the high quality of services you deserve. This is not typical of my hotel and staff, and we have addressed the issues you mentioned. We try to make each guest experience a great one at my hotel as...More

    Reviewed 8 September 2016

    The check in was a mess. I had checked in online and had reserved a room on the 7th floor. Our flight was delayed and I called the hotel twice to update them on our arrival time and each time was assured by the person...More

    1  Thank Rob N
    Response from ThomasOlsen, General Manager at DoubleTree by Hilton Hotel SyracuseResponded 9 September 2016

    Dear Rob N, Thank you for your review of your recent experience at our hotel. Please accept my sincere apologies for the challenges you had with the front office staff. I'm very sorry that our cleaning staff didn’t provide you with bath towels on the...More

    Reviewed 8 September 2016

    This Hotel is in need of updates. Paint was peeling above the sliding door in our room and the room was not cleaned well. Dirty baseboards in the room and doors were dirty. We had brown spots on the ceiling in the shower. Couches in...More

    Review collected in partnership with DoubleTree by Hilton
    1  Thank B8454BVdavida
    Response from John-HiltonHelp, on behalf of the staff at DoubleTree by Hilton Hotel SyracuseResponded 15 September 2016

    Dear B8454BVdavida, Thank you for staying with us at our hotel. We appreciate your candid review of our property. New perspectives about our hotel and our guestroom appearance help us make improvements to our guest experience on an ongoing basis. Please share any additional comments...More

    Reviewed 7 September 2016

    Bathroom had ants and the room had no blanket Did not feel like a Hilton honor member. Pillows were of poor quality and the carpet was shabby. Overall a poor hotel not deserving doubletree accreditationMore

    Review collected in partnership with DoubleTree by Hilton
    1  Thank Promeet G
    Response from ThomasOlsen, General Manager at DoubleTree by Hilton Hotel SyracuseResponded 9 September 2016

    Dear Promeet G, We’re sorry we didn’t provide the high quality of services you deserve. This is not typical of my hotel and staff, and we have addressed the issues you mentioned. We try to make each guest experience a great one at my hotel...More

    Hampton Inn & Suites Syracuse Erie Blvd/I-690
    737 reviews
    #1 of 32 hotels in Syracuse
     
    CrestHill Suites Syracuse
    584 reviews
    #5 of 19 hotels in East Syracuse
     
    Comfort Inn Carrier Circle
    307 reviews
    #21 of 32 hotels in Syracuse
     
    Red Roof Inn Syracuse
    456 reviews
    #18 of 32 hotels in Syracuse
     
    About
    Amenities
    • Top amenities
    • Pool
    • Restaurant
    • Free Parking
    • Fitness Centre with Gym / Workout Room
    • Room Service
    • Bar/Lounge
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Free Parking
    • Room Service
    • Business Centre with Internet Access
    • Shuttle Bus Service
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Banquet Room
    • Conference Facilities
    • Multilingual Staff
    • Self-Serve Laundry
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Hot Tub
    Details
    • Price range
    • US$106 - US$220 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #2 Business Hotel in East Syracuse
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 250
    • Reservation Options
    • TripAdvisor is proud to partner with Hilton Hotels Direct, Booking.com, Hotels.com, Expedia, Priceline, Travelocity, Orbitz, Cheap Tickets, HotelQuickly, Hotwire and getaroom.com so you can book your DoubleTree by Hilton Hotel Syracuse reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • New York >
    • Finger Lakes >
    • East Syracuse
    • Also Known As
    • Doubletree Hotel East Syracuse ,
    • Doubletree East Syracuse ,
    • East Syracuse Doubletree
    Add Photo Photos
    Traveller (118)
    Room & Suite (51)
    Pool & Beach (7)
    Dining (1)
    Hotel & Grounds (87)
    Bathroom (10)
    Business Centre & Event Rooms (10)
    Nearby
    Hampton Inn & Suites Syracuse Erie Blvd/I-690
    737 reviews
    3.38 km away
     
    Red Roof Inn Syracuse
    456 reviews
    .81 km away
     
    Comfort Inn Carrier Circle
    307 reviews
    .70 km away
     
    CrestHill Suites Syracuse
    584 reviews
    .64 km away
     
    Nearby Restaurants
    Grimaldi's Luna Park
    291 reviews
    .50 km away
    Joey's Classic Italian Dining
    415 reviews
    .72 km away
    Bull & Bear Roadhouse
    127 reviews
    1.20 km away
    Ruby Tuesday
    258 reviews
    .40 km away
    Nearby Attractions
    Hollywood Theatre
    16 reviews
    5.18 km away
    Links at Erie Village
    8 reviews
    6.15 km away
    The Palace Theatre
    25 reviews
    3.27 km away
    ArtRage Gallery
    13 reviews
    5.74 km away
    Ask a question
    Questions & Answers
    Shiffjowen
    20 June 2016|
    AnswerShow all 4 answers
    Response from 164tatianar | Reviewed this property |
    I dont think so as is. 5hr trip.
    0
    Votes
    Cheryl D
    13 March 2015|
    Answer
    Response from Jennifer W | Property representative |
    Breakfast is not including in our room rate, however uur hotel has a full service Breakfast Buffet featuring Made to Order Omelets and Waffles for $14.95 per person. We also have an a la carte menu if you are looking for... More
    0
    Votes
    Room Tips
    "Hilton Honors members appear to get rooms on the higher floors."
    Read review
    "Don't stay here"
    Read review
    "Get room north side of building at end of the hall away from elevators"
    Read review
    "Maybe avoid the first floor?"
    Read review
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