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DoubleTree by Hilton Hotel Syracuse

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DoubleTree by Hilton Hotel Syracuse
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887 Reviews from our TripAdvisor Community

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There are newer reviews for DoubleTree by Hilton Hotel Syracuse
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Showing 880: English reviews
Huntington Beach, United States
Reviewed 27 February 2016

Excellent service. Jessica at the front desk was fantastic and the meeting support staff all get it right the first time. The Double Tree makes me feel confident all aspects of my meeting and stay will go as planned.

Review collected in partnership with DoubleTree by Hilton
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Thank John N
Sioux Falls, United States
Reviewed 18 February 2016

Would definitely recommend this hotel. Great rooms, very good facilities compared to other hotel brands, and excellent breakfast. The staff is friendly, and the cookies are always good....really trip advisor, you require a 200 character minimum to publish a review....I rate this trip advisor requirment as a 1 on a scale of 5...sometimes you only need to say a few...

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Thank Parker D
Brooklyn, United States
Reviewed 18 February 2016

Every person was friendly, hotel was clean and pleasant. I will stay here again for sure. Keep up the good work. You are a credit to the Hilton name. Fitnes center was nice, as was the pool and restaurants.

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Thank Gary E
Liverpool, New York
Reviewed 17 February 2016 via mobile

On our most recent stay here at the DoubleTree in Syracuse it was better than the last, but not up to Hilton "expectations". We waited to check in. Which was no big deal. But I was surprised that seeing how I called shed to verify we'd have extra towels. The room was two double beds. I figured at least 4...

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1Thank jfharvest
Ottawa, Canada
Reviewed 16 February 2016

We spent 3 nights and were very comfortable. The staff were welcoming and very focused on client service. In particular the women at check-in were terrific. The only exception was the day of our checkout. The woman at the front desk was "less than helpful". I asked if it would be possible to see a suite (i.e. planning for the...

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Thank Robin H
Reviewed 13 February 2016

Overall, there was nothing special about this hotel. With some hotel chains starting to include free WiFi and offering free bottled water in the room, this hotel was nothing special. I also found the bathroom small anbd fitness center very limited in equipment and amenities which other hotels of this class offer.

Review collected in partnership with DoubleTree by Hilton
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Thank stevepX3222MJ
Camden NY
Reviewed 13 February 2016

My husband and I purchased a Travelzoo coupon for a quick getaway. For the coupon price, this hotel was a good value. The staff could not have been friendlier or more helpful. The room was comfortable and spotless. There was a heat problem which was addressed immediately. Breakfast was good though quite pricey, but we had voucher with our coupon....

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Thank TTM489
Reviewed 7 February 2016

Staff was great, room was great and just a fun meeting and time . We had the buffet breakfast and the lady making breakfast was fun and made the best food. Housekeeping got us every thing we asked for with a smile and made us laugh with how happy they were.

Review collected in partnership with DoubleTree by Hilton
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Thank Donna W
ThomasOlsen, General Manager at DoubleTree by Hilton Hotel Syracuse, responded to this review

Dear Donna W, Thank you for sharing your experience about the Doubletree Syracuse. I was glad to hear that you enjoyed the breakfast buffet and our breakfast chef made the best food for you. We try to make each guest experience an excellent one at our hotel as your satisfaction is important to us. I hope to see you again...

Wilton, United States
Reviewed 4 February 2016

Very good Accommodating Hotel. Our Group has been here on a number of occasions. Location is right of the Carrier Circle, minutes off NYS Thruway Interchange 35. Check In was EZ in, EZ out. Banquet Food is very good.

Review collected in partnership with DoubleTree by Hilton
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Thank Scott K
ThomasOlsen, General Manager at DoubleTree by Hilton Hotel Syracuse, responded to this review

Dear Scott K, Thank you for sharing your experience about the Doubletree Syracuse. We are so pleased to hear that you had a fantastic stay and you loved our Banquet food. We try to focus on the little things to make your stay an excellent one at our hotel as your satisfaction is important to us. I hope to see...

central New York
Reviewed 29 January 2016

As my fiance is a Hilton rewards member, he always has me looking to book with them first :) We have stayed a various hotels around the Syracuse Airport with Sleep & Fly packages, but this is our favorite, and the one we will book unless they are full. There is no additional cost to leave your vehicle there for...

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Thank breelynd
ThomasOlsen, General Manager at DoubleTree by Hilton Hotel Syracuse, responded to this review

Dear Breelynd, Thank you so much for your kind words on your service experience at the Doubletree Syracuse. I am glad to hear that our shuttle drivers were able to exceed your expectations. Thank you again for taking the time to review your stay with us. We appreciate your feedback, and hope that you will visit us again when you...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Our full-service hotel in Syracuse, New York, is situated in a corporate park just off the New York State Thruway and is only ten minutes from downtown and Syracuse University. Take the complimentary shuttle to Syracuse Hancock International Airport.Our rooms and suites offer modern decor with complimentary WiFi throughout. Relax in the courtyard area with seating, plus enjoy the heated, indoor pool with a whirlpool spa and the heated, outdoor pool with a sundeck. Dine at Regatta Bar & Grille, offering cocktails and light food. Our hotel in Syracuse, New York also offers room service, a complimentary 24-hour fitness center, complimentary 24-hour business center and a self-service pantry. Host a meeting in 12,000 sq. ft. of event space including two ballrooms and two boardrooms capable of hosting up to 500 people. ... more   less 

Additional Information about DoubleTree by Hilton Hotel Syracuse

Address: 6301 State Route 298, East Syracuse, NY 13057-1205
Region: United States > New York > Finger Lakes > East Syracuse
Price Range: $159 - $288 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — DoubleTree by Hilton Hotel Syracuse 3.5*
Number of rooms: 250
Reservation Options:
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Also Known As:
Doubletree Hotel East Syracuse
Doubletree East Syracuse
East Syracuse Doubletree
Hotel Style:
#2 Business Hotel in East Syracuse
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Questions & Answers

Here's what travellers have asked, with answers from DoubleTree by Hilton Hotel Syracuse staff and other travellers.
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10 months ago

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you don't need a tub ask for a room with a beautiful stand-up shower.”
scottn889, 27 Mar 2017 | Read review
“We were quite comfortable on the second floor, think our room#216”
  • View from our room, moments before lake effect snow blew in from no where
DeneenKrom95, 21 Feb 2017 | Read review
“To avoid walking along miles of corridors (hard to push a heavy bag over the carpets), try and find a room near to check-in.”
chrisbQ5442MH, 22 Jan 2017 | Read review
“fourth floor seems quieter overall, eastern rooms have an elevator and access door direct to parking”
FourLugHero, 14 Nov 2016 | Read review
“I got a room with a balcony on the 4th floor and it was very quiet and easy to get to the lobby.”
cobaltiis, 12 Oct 2016 | Read review
5 of 5