We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
New! Find and book your ideal hotel on TripAdvisor — and get the lowest prices

Hilton Garden Inn Syracuse

Show Prices
Certificate of Excellence
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Compare best prices from top travel sites
and 4 more sites!
Professional photos
Hilton Garden Inn Syracuse
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"]},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

519 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 513: English reviews
Valatie, United States
Reviewed yesterday NEW

This hotel was amazing from the staff to the amenities, top notch. The lobby was beautiful and welcoming. The staff was efficient and very helpful. Check in and check out were easy. Breakfast was amazing!

 Report
Helpful?
Thank wendykT2249RE
Wynantskill, New York
Reviewed 1 week ago

Stayed over 1 night in November... I just want to thank housekeeping for finding my items I left behind... The front desk contacted me immediately... Great staff... perfectly located near the mall and the stadium

 Report
Helpful?
Thank N4433PDritas
Bob M, General Manager at Hilton Garden Inn Syracuse, responded to this review

Thank you for your wonderful comments about our hotel. We are happy to hear that you enjoyed your stay. I will pass along your comments with our staff. We look forward to your next visit with us.

Reviewed 2 weeks ago

Good hotel. Enjoyed the staff and amenities. Breakfast was good, for the $9.95. We read the news papers they provided for guests every day, used the washer and dryer, and ate at the restaurant several times. We did not use the gym or the pool, but they looked clean. Great place to stay when in Syracuse.

 Report
Helpful?
Thank kristi r
Bob M, General Manager at Hilton Garden Inn Syracuse, responded to this review

Thank you for taking a moment to share your experience. I am happy to hear you found everything to your liking maybe next time you will get a chance to check out our pool. We look forward to welcoming you back to our hotel in the future.

Merrimac, United States
Reviewed 2 weeks ago

Convenient location, restaurant on site, clean rooms and friendly staff. Meets all of my requirements and then some! Menu in restaurant has a nice variety. Breakfast is fast and tasty! Everyone was very helpful and these are some of the most comfortable beds I have ever slept on. This is my favorite place to stay when I'm in Syracuse!

 Report
Helpful?
Thank nancyi119
Bob M, General Manager at Hilton Garden Inn Syracuse, responded to this review

Thank you for sharing your experience on Tripadvisor. We are so happy to hear that you enjoyed your stay with us. We truly do our best to make our guest feel welcome and taken care of. It is nice to hear that our Guests have enjoyed their time with us! Come stay with us again!

Ardmore, Oklahoma
Reviewed 3 weeks ago via mobile

I stay at Hilton properties all the time for business, usually for the great sleeping bed. This place falls way short, the beds in my room at bed are 15 years old and made for a budget hotel. $145 a night, not free breakfast included. I will look for other arrangements in the Syracuse area.

 Report
Helpful?
Thank John726
Bob M, General Manager at Hilton Garden Inn Syracuse, responded to this review

Thank you for taking the time to share your experience about your recent stay at our hotel. We are very sorry you were unhappy with your guest room, all of our beds are Hilton approved Serta Sleepers and they have been replaced recently- none of our beds are older than 4 years. We will take your comments under consideration as...

North Gower
Reviewed 3 weeks ago

Comfortable rooms and bed, nice hot tub, pool a bit small but pleasant. Staff are great, location is great for visiting wineries, or shopping. Breakfasts are a nice option to have included, can really fill up and skip lunch.

 Report
Helpful?
Thank jasoncJ8488BD
Bob M, General Manager at Hilton Garden Inn Syracuse, responded to this review

Thank you for your recent review with TripAdvisor. We appreciate your feedback on your stay with us. I am happy to hear that you did enjoy your stay and found your breakfast plentiful & delicious. We look forward to your next visits with us.

Verona, New Jersey
Reviewed 4 weeks ago

Great location for college visit to Syracuse. Ten minutes to the university. The hotel offers complementary breakfast which is the standard breakfast for the Hilton family hotels. Hotel was new and very clean.

 Report
Helpful?
Thank Veronafamily
Bob M, General Manager at Hilton Garden Inn Syracuse, responded to this review

Thank you for taking a moment to share your experience. I am happy to hear you found everything to your liking. We look forward to welcoming you back to our hotel in the future.

New York City, New York
Reviewed 2 November 2016

My first visit to the Hilton Garden Inn and won't be my last. Location was a short drive from Syracuse University. Staff was pleasant, particularly the breakfast staff--very attentive. Breakfast was very good and offered many options (I wonder if people who complained about limited options understood you can order pancakes/waffles/french toast/omelets with buffet). Appreciated the coffee/tea and cookies in...

 Report
Helpful?
Thank Allison177
Bob M, General Manager at Hilton Garden Inn Syracuse, responded to this review

Thank you for your wonderful comments about our hotel. We are happy to hear that you enjoyed your stay. I will pass along your comments with our staff. We look forward to your next visit with us.

Libertyville, Illinois
Reviewed 2 November 2016

we stopped here on our way to maine from chicago. he room was fine. the front desk very helpful. the restaurant had good food and poor service. very crowed. two over worked servers. many patrons upset about the service.

 Report
Helpful?
Thank glschles
Bob M, General Manager at Hilton Garden Inn Syracuse, responded to this review

Thank you for the feedback about your recent stay. We are very sorry your experience did not offer you the quality of service you deserve. We strive to give exceptional service every day, for every guest; I sincerely apologize for falling short during your stay and we hope you will consider staying with us in the future so we can...

Floral Park, New York
Reviewed 31 October 2016

Nice size rooms, friendly staff and a bar and restaurant off the lobby - what more could you want. We found this a well located hotel and we enjoyed our abundant breakfast for a reasonable price. Note that the children's breakfast is half priced.

 Report
Helpful?
Thank tweedybird26
Bob M, General Manager at Hilton Garden Inn Syracuse, responded to this review

Thank you for sharing your recent stay with Trip Advisor. We appreciate your feedback regarding our hotel and staff. We appreciate kind words, I will be sure to share your experience with our staff. We look forward to seeing you on your next visit.

94 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (41)
Viewed
Bathroom (7)
Viewed
Room/Suite (24)
Viewed
Hotel & Grounds (5)
Viewed
Dining (2)
Viewed
Other (3)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (53)
Viewed
Hotel & Grounds (9)
Viewed
Business Centre/Function Rooms (7)
Viewed
Pool/Beach Area (3)
Viewed
Room/Suite (20)
Viewed
Dining (1)
Viewed
Bathroom (1)
Viewed
Other (12)
Check In Check Out
Hotels you might also like...
Also consider these accommodations in or near East Syracuse
0.1 km away
Homewood Suites by Hilton Syracuse - Carrier Circle
0.6 km away
Hampton Inn & Suites Syracuse / Carrier Circle
0.3 km away
CrestHill Suites Syracuse
CrestHill Suites Syracuse
#4 of 19 in East Syracuse
550 reviews
Show Prices
Show Prices
Show Prices
0.9 km away
Embassy Suites by Hilton Syracuse
3.9 km away
Hampton Inn & Suites Syracuse Erie Blvd/I-690
1.0 km away
DoubleTree by Hilton Hotel Syracuse
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
  • Kitchenette
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Conference Facilities
  • Banquet Room
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Hilton Garden Inn Syracuse, is in the eastern suburb of Syracuse, near companies such as Carrier, New Venture Gear, Bristol Meyer Squibb, and Time Warner Cable. The hotel is situated in the Pioneer office park, offering a campus-like setting. Deluxe accommodations, friendly service, and a relaxed atmosphere await our guests. Certain to please the busy executive or leisure traveler to the Syracuse, New York area are our array of special amenities, including complimentary high-speed internet access with secure PrinterOn remote printing, an in-room hospitality center with microwave, refrigerator, coffeemaker, two dual-line phones with voicemail and data ports, a large work desk, ergonomic chair, On Demand® video, TV video games, complimentary HBO® and a complimentary USA Today® each weekday morning. ... more   less 

Additional Information about Hilton Garden Inn Syracuse

Address: 6004 Fair Lakes Rd, East Syracuse, NY 13057-1372
Region: United States > New York > Finger Lakes > East Syracuse
Price Range: $161 - $235 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Syracuse 3*
Number of rooms: 100
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels, Booking.com, Odigeo, Priceline, Travelocity, Orbitz and Hotels.com so you can book your Hilton Garden Inn Syracuse reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Garden Inn Syracuse Hotel East Syracuse
Syracuse Hilton Garden Inn
Hilton East Syracuse
East Syracuse Hilton
Hotel Style:
#1 Romantic Hotel in East Syracuse
#1 Business Hotel in East Syracuse
#2 Family Hotel in East Syracuse
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn Syracuse staff and other travellers.
6 questions
Ask a question
Buffalo, New York
over a year ago
9 months ago
Liverpool, New York, United States
3 months ago
Albany, New York
6 months ago
Rock Hill, New York

See all questions (6)

Questions? Get answers from Hilton Garden Inn Syracuse staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms next to the elevator may be louder.”
 of 5 bubbles tweedybird26, 31 Oct 2016 | Read review
“Definitely go for a room with two queens on the 2nd or 3rd floors. Away from the lobby noise.”
  • Fridge, Keurig, and Microwave
  • Nice Queen Beds
 of 5 bubbles PMD-321, 10 Sep 2016 | Read review
“Room on the entrance side are much better :)”
 of 5 bubbles Y4155FFadrianag, 26 Jul 2016 | Read review
“Join Hilton Honors and pre choose your room with the app”
 of 5 bubbles TonyS1950, 6 Jul 2016 | Read review
“We always like a flood on first floor so we have access to coffee.”
 of 5 bubbles Robnal123, 19 Jun 2016 | Read review
5 of 5
Enter dates for best prices
Check In Check Out
Price Your Stay