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Hilton Garden Inn Syracuse

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Hilton Garden Inn Syracuse
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545 Reviews from our TripAdvisor Community

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Showing 539: English reviews
Chino Hills, United States
Reviewed 18 May 2016

Family flew in from far away to attend daughter's law school commencement. Family members felt welcomed and taken care of by the Hilton Garden Inn Syracuse staff. My family thoroughly enjoyed the accommodations and restaurant service. The hotel stepped up to the plate, catered to graduation weekend and made it an even better experience than expected. Kudos to Yoelvys, hotel...

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Thank Lydia D
Bob M, General Manager at Hilton Garden Inn Syracuse, responded to this review

Thank you for sharing your experience on Tripadvisor. We truly do our best to make our guest feel welcome and taken care of. It is nice to hear that our Guests have enjoyed their time with us. Come stay with us again!

Taunton, Massachusetts
Reviewed 18 May 2016

The hotel is very nice. The lobby is decorated beautifully. There are outside seating areas with nice landscaping. We were given a complimentary buffet breakfast that was very good. It was very quiet while we were there. Our Junior suite room was spacious, clean, comfortable and decorated nicely. Our bed was comfortable. The pillows were okay. The staff was friendly...

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Thank Lisa W
Bob M, General Manager at Hilton Garden Inn Syracuse, responded to this review

Thank you for sharing your experience on Tripadvisor. We truly do our best to make our guest feel welcome and taken care of. Come stay with us again!

Adams, Massachusetts
Reviewed 18 May 2016

Stayed here for the SU's graduation & couldn't have been happier. Friendly staff, great breakfast & great location. I would recommend staying here anytime. Every time we came back, the desk staff would greet us with a happy smile. Cookies in the lobby too!

Review collected in partnership with Hilton Garden Inn
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Thank David K
Bob M, General Manager at Hilton Garden Inn Syracuse, responded to this review

Thank you for sharing your experience on Tripadvisor. It is nice to hear that our Guests have enjoyed their time with us. Come stay with us again! We will have more cookies :)

Davie, Florida
Reviewed 17 May 2016

I've stayed in some really nice hotels... the people in this one top them all. From accommodating my family's needs with a handicap room, to keeping the rest of the party close by on the same floor. The kindness and attentiveness to their clients was fantastic. The beds were very comfortable and they provide you with a choice of pillows,...

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Thank Suzishopper
Bob M, General Manager at Hilton Garden Inn Syracuse, responded to this review

Thank you for sharing your experience on Tripadvisor. .We truly do our best to make our guest feel welcome and taken care of. It is nice to hear that our Guests have enjoyed their time with us. Come stay with us again!

Atlanta, Georgia
Reviewed 16 May 2016

We were there last week. We were in Syracuse to celebrate our aunt’s 90th birthday. Her party was held in one of the hotel’s meeting rooms. We had 65 people at the party. The hotel did a fantastic. Yoelyvs managed the party for the hotel. He and his staff did an outstanding job of decorating the room and providing service...

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Thank Vol1970
Bob M, General Manager at Hilton Garden Inn Syracuse, responded to this review

Thank you for sharing your experience on Tripadvisor. We really enjoyed hosting such an important and memorable event. Thank you for all your nice words for all of our hard working staff I will make sure to let them know. We look forward to seeing you again!

Ewing, United States
Reviewed 11 May 2016

The staff is very hospitable and remember me when I visit. The location is perfect for my business needs and they address any issues I have during the stay promptly. They are a great resource for restaurants and activities in the area. Check them out when in the area!

Review collected in partnership with Hilton Garden Inn
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Thank Megan P
Bob M, General Manager at Hilton Garden Inn Syracuse, responded to this review

Thank you for sharing your experience on Tripadvisor. .We truly do our best to make our guest feel welcome and taken care of. It is nice to hear that our Guests have enjoyed their time with us. Come stay with us again!

Islip, New York
Reviewed 5 May 2016

This hotel was clean, free fly and comfortable. The breakfast omelette sate made to order and delicious. I would recommend a stay here if you travel between Buffalo and points south it breaks up the trip nicely.

Review collected in partnership with Hilton Garden Inn
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Thank Carolyn K
Bob M, General Manager at Hilton Garden Inn Syracuse, responded to this review

Thank you for sharing your experience on Tripadvisor. We are so happy to hear that you enjoyed your stay with us. Come stay with us again!

Cohoes, New York
Reviewed 2 May 2016

Just returned from a family wedding. The wedding was great and the staff was helpful. The rooms were clean, nice and very comfortable. I especially loved that they use all Neutrogena toiletries! However, my husband & I had the room right next to the ballroom and at 7:00 AM the staff must of been moving the tables/chairs because we heard...

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Thank Nicole820
Bob M, General Manager at Hilton Garden Inn Syracuse, responded to this review

Thank you for sharing your experience on Tripadvisor. We are so happy to hear that you enjoyed your stay with us.We truly do our best to make our guest feel welcome and taken care of. It is nice to hear that our Guests have enjoyed their time with us. Come stay with us again!

belmont, ma
Reviewed 1 May 2016

Passing through Syracuse on rt 90 and booked a room here for the overnight! Was pleased to find an immaculately clean hotel and room. Bed was really comfortable, hotel was quiet and the staff super friendly. We paid th extra charge for breakfast and had the most delicious omelettes before leaving. Will definitely stay here again.

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Thank gaphouse
Bob M, General Manager at Hilton Garden Inn Syracuse, responded to this review

Thank you for sharing your experience on Tripadvisor. We are so happy to hear that you enjoyed your stay with us.We truly do our best to make our guest feel welcome and taken care of. It is nice to hear that our Guests have enjoyed their time with us. Come stay with us again!

Langhorne, United States
Reviewed 28 April 2016

Very friendly & helpful staff. Food was great. I recommend eating at the pub. Hotel is clean & rooms are very comfortable. I always chose Hilton Garden Inns, & this is one of the nicest. I will definitely stay at this hotel the next time I'm in the area

Review collected in partnership with Hilton Garden Inn
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Thank Marianne O
Bob M, General Manager at Hilton Garden Inn Syracuse, responded to this review

Thank you for sharing your experience on Tripadvisor. We are so happy to hear that you enjoyed your stay with us.We truly do our best to make our guest feel welcome and taken care of. It is nice to hear that our Guests have enjoyed their time with us. Come stay with us again!

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
  • Kitchenette
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Conference Facilities
  • Room Service
  • Banquet Room
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Hilton Garden Inn Syracuse, is in the eastern suburb of Syracuse, near companies such as Carrier, New Venture Gear, Bristol Meyer Squibb, and Time Warner Cable. The hotel is situated in the Pioneer office park, offering a campus-like setting. Deluxe accommodations, friendly service, and a relaxed atmosphere await our guests. Certain to please the busy executive or leisure traveler to the Syracuse, New York area are our array of special amenities, including complimentary high-speed internet access with secure PrinterOn remote printing, an in-room hospitality center with microwave, refrigerator, coffeemaker, two dual-line phones with voicemail and data ports, a large work desk, ergonomic chair, On Demand® video, TV video games, complimentary HBO® and a complimentary USA Today® each weekday morning. ... more   less 

Additional Information about Hilton Garden Inn Syracuse

Address: 6004 Fair Lakes Rd, East Syracuse, NY 13057-1372
Region: United States > New York > Finger Lakes > East Syracuse
Price Range: $161 - $314 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Syracuse 3*
Number of rooms: 100
Reservation Options:
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Also Known As:
Hilton Garden Inn Syracuse Hotel East Syracuse
Syracuse Hilton Garden Inn
Hilton East Syracuse
East Syracuse Hilton
Hotel Style:
#1 Business Hotel in East Syracuse
#1 Romantic Hotel in East Syracuse
#2 Family Hotel in East Syracuse
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn Syracuse staff and other travellers.
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Buffalo, New York
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9 months ago
Rock Hill, New York

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Questions? Get answers from Hilton Garden Inn Syracuse staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Good location, spacious rooms”
 of 5 bubbles lindsayb956, 5 Feb 2017 | Read review
“Rooms next to the elevator may be louder.”
 of 5 bubbles tweedybird26, 31 Oct 2016 | Read review
“Definitely go for a room with two queens on the 2nd or 3rd floors. Away from the lobby noise.”
  • Nice Queen Beds
  • Fridge, Keurig, and Microwave
 of 5 bubbles PMD-321, 10 Sep 2016 | Read review
“Room on the entrance side are much better :)”
 of 5 bubbles Y4155FFadrianag, 26 Jul 2016 | Read review
“Join Hilton Honors and pre choose your room with the app”
 of 5 bubbles TonyS1950, 6 Jul 2016 | Read review
5 of 5