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Hilton Garden Inn Syracuse

618 reviews
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Traveller (53)
Room & Suite (51)
Dining (3)
Overview
  • Excellent62%
  • Very good29%
  • Average6%
  • Poor2%
  • Terrible1%
Travellers talk about
“wild goose”(7 reviews)
“front desk”(71 reviews)
“room was clean”(31 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Room Service
3.0 Star Hotel
All hotel details
Offers from Hilton Garden Inn Syracuse
Special Offer: Double Points, Every Stay
Hotel deals
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Reviews (618)Write a Review
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All reviewswild goosefront deskroom was cleanpool and hot tubbusiness travelerexcellent hotelhotel restaurantgreat place to staybreakfast was deliciousfitness centerdestiny usafrench toasthome away from homepleasant staybusiness tripbreakfast staffcarrier circle
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111 - 115 of 612 reviews
Reviewed 25 October 2016 via mobile

The room was clean and we'll appointed. It was ready to find...nice location. The staff was very friendly. They had directions for many of the local restaurants. The only thing was that the building had paper-thin walls. I would stay again.

Thank Holly S
Response from Bob M, General Manager at Hilton Garden Inn SyracuseResponded 1 November 2016

Thank you for taking a moment to share your experience. I am happy to hear you found everything to your liking. We look forward to welcoming you back to our hotel in the future.

Reviewed 19 October 2016

We had a wonderful experience staying here but it wasn't in a regular room. We had a package of a suite and breakfast that was pretty reasonable. The room was large and comfortable and the bathroom was the size of some hotel rooms! Double vanity,...More

Thank Foodrevue
Response from Bob M, General Manager at Hilton Garden Inn SyracuseResponded 21 October 2016

Thank you for sharing your recent stay with Trip Advisor. We appreciate your feedback regarding our hotel and staff. We appreciate kind words about our hotel. I will be sure to share your experience with our staff. We look forward to seeing you on your...More

Reviewed 18 October 2016 via mobile

This is a very well run Hotel. The staff is well trained, kind and courteous to guests. The Hotel has a very clean fresh vibe to it which makes it relaxing and comfortable. I have stayed here several times, there are several other hotels close...More

Thank Marie P
Response from Bob M, General Manager at Hilton Garden Inn SyracuseResponded 21 October 2016

Thank you for taking a moment to share your experience. I am happy to hear you found everything to your liking. We look forward to welcoming you back to our hotel in the future.

Reviewed 18 October 2016

Great staff from start to finish. Special needs on food were graciously accepted by breakfast and dinner staff. Directions to events, hot tub, pool bar, food great. The staff were the best I've seen in years.

Review collected in partnership with Hilton Garden Inn
Thank T3438RUjanetl
Response from Bob M, General Manager at Hilton Garden Inn SyracuseResponded 21 October 2016

Thank you for your wonderful comments about our hotel. We are happy to hear that you enjoyed your stay. I will pass along your comments with our staff. We look forward to your next visit with us.

Reviewed 17 October 2016

Not the newest hotel in the area but the room condition is decent. Location is convenient, only a few minutes off I-90. A great mid-way sleep over stop between Buffalo and NYC. A safe and quiet area too.

Review collected in partnership with Hilton Garden Inn
Thank 600puggy
Response from Bob M, General Manager at Hilton Garden Inn SyracuseResponded 21 October 2016

Thank you for your recent review with Trip Advisor. We appreciate your feedback on your stay with us.

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Restaurant
Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Room Service
Hotel Amenities
Free Parking
Room Service
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Conference Facilities
Multilingual Staff
Self-Serve Laundry
Room amenities
Microwave
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$99 - US$153 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Business Hotel in East Syracuse
#1 Romantic Hotel in East Syracuse
#2 Family Hotel in East Syracuse
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$99 - US$153 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Business Hotel in East Syracuse
#1 Romantic Hotel in East Syracuse
#2 Family Hotel in East Syracuse
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (53)
Room & Suite (51)
Dining (3)
Pool & Beach (3)
Business Centre & Event Rooms (7)
Questions & Answers
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Joanne S
25 August 2016|
AnswerShow all 3 answers
Response from HGISyracuse | Property representative |
Hello, We do have the Whirlpool suite that is spacious and we do have many brides use this room to get ready as well as a romantic night after the long wedding receptions.
0
Votes
Agnes H
6 June 2016|
AnswerShow all 4 answers
Response from HGISyracuse | Property representative |
Hello, I am sorry we are not a pet friendly hotel.
0
Votes
Aliho2424
28 February 2016|
AnswerShow all 3 answers
Response from Nilton S | Reviewed this property |
Yes, there is a very nice, huge jaccuzzi in the pool area (to get a nice rest after a day's work.)
1
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12
Room Tips
"Try not to get a room by the elevator or over the restaurant!"
Read review
"I would believe all rooms are quiet."
Read review
"I always pick the top floor."
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"Good location, spacious rooms"
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