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Hilton Garden Inn Syracuse

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Traveller (53)
Room & Suite (55)
Dining (7)
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Overview
  • Excellent63%
  • Very good28%
  • Average6%
  • Poor2%
  • Terrible1%
Travellers talk about
“wild goose”(8 reviews)
“front desk”(73 reviews)
“room was clean”(31 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Room Service
3 Star Hotel
All hotel details
Offers from Hilton Garden Inn Syracuse
Special Offer: Double Points, Every Stay
Hotel deals
Offers from Hilton Garden Inn Syracuse
Special Offer: Double Points, Every Stay
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Rooms
May 6May 7
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (630)
There are newer reviews for Hilton Garden Inn Syracuse
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Traveller rating
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Show reviews that mention
All reviewswild goosefront deskroom was cleanpool and hot tubbusiness travelergreat place to stayexcellent hotelbreakfast was deliciousfitness centerdestiny usafrench toastbusiness triphome away from homepleasant staybreakfast staffcarrier circlewaffles
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131 - 135 of 624 reviews
Reviewed 10 October 2016

Where do I start with this review? How about everyone we encountered from Marissa at the front desk to Daphne in the bar to Karin at breakfast- made our week at the hotel AMAZING!! From making sure the coffee was always full with a smile,...More

Thank k176
Response from Bob M, General Manager at Hilton Garden Inn SyracuseResponded 12 October 2016

Thank you so much for sharing your recent stay with Trip Advisor. We really appreciate your kind feedback regarding our hotel and staff. I will be sure to share your experience with our staff since we try our very hardest to make very guest happy....More

Reviewed 24 September 2016 via mobile

Quick one night stay! We stayed in the jacuzzi king room. Room was spacious and clean! Featured all the basic amenities you need when traveling. Microwave, mini fridge and kurieg! Separate living room space with TV! Bedroom area had its own tv also. Bed was...More

Thank tiffnshay421
Response from Bob M, General Manager at Hilton Garden Inn SyracuseResponded 28 September 2016

Thank you for your recent review with Tripadvisor. We appreciate your feedback on your stay with us. I am happy to hear that you did enjoy your stay. We always look forward to your visits with us.

Reviewed 21 September 2016

Exceptional staff made our 4-night stay very pleasant. Breakfast choices are excellent, and we enjoyed good food and drink in the pub. This hotel is convenient to Syracuse and the university, and is situated in a quiet area, northeast of the city.More

Review collected in partnership with Hilton Garden Inn
Thank Stokley
Response from Bob M, General Manager at Hilton Garden Inn SyracuseResponded 28 September 2016

Thank you for sharing your experience on Tripadvisor. We are so happy to hear that you enjoyed your stay with us. We truly do our best to make our guest feel welcome and taken care of. It is nice to hear that our Guests have...More

Reviewed 15 September 2016

Our stay at the Hilton Garden Inn was perfect. Nice and helpful staff, very clean rooms, wonderful food, pool and hot tub was very clean, I would most definitely stay again. I would rate this hotel as a 5 star hotel.

Review collected in partnership with Hilton Garden Inn
Thank 412racheller
Response from Bob M, General Manager at Hilton Garden Inn SyracuseResponded 16 September 2016

Thank you for taking a moment to share your experience. I am happy to hear you found everything to your liking. We look forward to welcoming you back to our hotel in the future.

Reviewed 12 September 2016 via mobile

Stayed for my sons wedding. The whole staff was great especially the front desk and Marisa in particular. Room was nice and clean. We were also able to check in early so the guys could change into their tuxes

Thank jvp03
Response from Bob M, General Manager at Hilton Garden Inn SyracuseResponded 16 September 2016

Thank you for your wonderful comments about our hotel. We are happy to hear that you enjoyed your stay. I will pass along your comments with our staff. We look forward to your next visit with us.

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Restaurant
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Room Service
Hotel Amenities
Free Parking
Room Service
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Conference Facilities
Multilingual Staff
Self-Serve Laundry
Room amenities
Microwave
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$112 - US$216 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Romantic Hotel in East Syracuse
#1 Business Hotel in East Syracuse
#2 Family Hotel in East Syracuse
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$112 - US$216 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Romantic Hotel in East Syracuse
#1 Business Hotel in East Syracuse
#2 Family Hotel in East Syracuse
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (53)
Room & Suite (55)
Dining (7)
Pool & Beach (3)
Business Centre & Event Rooms (5)
Questions & Answers
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Joanne S
25 August 2016|
AnswerShow all 3 answers
Response from HGISyracuse | Property representative |
Hello, We do have the Whirlpool suite that is spacious and we do have many brides use this room to get ready as well as a romantic night after the long wedding receptions.
0
Votes
Agnes H
6 June 2016|
AnswerShow all 4 answers
Response from HGISyracuse | Property representative |
Hello, I am sorry we are not a pet friendly hotel.
0
Votes
Aliho2424
28 February 2016|
AnswerShow all 3 answers
Response from Nilton S | Reviewed this property |
Yes, there is a very nice, huge jaccuzzi in the pool area (to get a nice rest after a day's work.)
1
Vote
Room Tips
"Third floor was very quiet"
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"Try not to get a room by the elevator or over the restaurant!"
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"I would believe all rooms are quiet."
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"I always pick the top floor."
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