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We stayed at the Motel 6 on November 22, 2015. The location was convenient to I-90. The price was good. The floors in the hallway and our room were not clean (not filthy, but I expect to have clean floors). The beds and bathroom were...More
1 Thank hdeborah2015
Response from 6Team, Brand Experience Team Member at Motel 6 SyracuseResponded December 10, 2015
Thank you for your feedback. We are committed to delivering a clean, comfortable room and apologize for any failure during your recent stay. Please know the conditions you describe are an exception to our guest commitment and as such, we apologize for the inconveniences...More
This is one of the toughest reviews I've ever written. Others have been critical of garbage outside - the property appeared tidy to me. Some are critical of the staff or check in time - staff were as good to us during our two night...More
Another Motel 6 that was exactly what I expected. Clean, safe, and a bathroom! They have the same tacky decor from the recent remodeling. They'll need to update that sooner or later but hey you're here to sleep and take a shower right!
ABSOUTLEY HORRBLE!!!!! The room smelled of cigarettes even though it was nonsmoking room. Bathroom was dirty and tub was dirty. Sheets and bedspreads were stained. We stayed only one night THANK GOD!!!!! When we tried to leave the next morning we could NOT get out...More
1 Thank Mary Anne R
Response from 6Team, brand expericened team member at Motel 6 SyracuseResponded September 11, 2015
Thank you for taking the time to post your review. It is important for all of our guests to feel welcomed, receive the highest level of service, respect and hospitality. We apologize for your unpleasant stay as a result of the concerns you...More
The smell of chemicals trying to cover up cigarette smoke was absolutely overwhelming. Floors, black, filthy , sticky. Everything sticky, dirty. Garbage all over parking lot with lots of debris. This place has not been cleaned inside or out in a very long time ....More
1 Thank Barbrabj
Response from 6Team, brand expericened team member at Motel 6 SyracuseResponded September 3, 2015
Thank you for sharing your review. We are committed to delivering a clean, comfortable room and apologize for any failure in delivering on the commitment during your recent stay. We strive to provide a comfortable night's rest and are disappointed your stay was unsatisfactory...More