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Residence Inn Syracuse Carrier Circle

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Residence Inn Syracuse Carrier Circle
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135 Reviews from our TripAdvisor Community

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There are newer reviews for Residence Inn Syracuse Carrier Circle
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Showing 134: English reviews
Lisle, Illinois
Reviewed 2 September 2014

We (2 adults, 2 teens, 1 dog) stayed at the Residence Inn while visiting family in the Syracuse area in August. It was very nice to have two bedroom/bath suite with kitchenette since our teens seem to be hungry 24/7 while on vacation. The room was very spacious and clean, however there were stains on the carpet. Being pet friendly,...

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Helpful?
Thank TravelBaseballMom2
Stephanie C, Manager at Residence Inn Syracuse Carrier Circle, responded to this review

Thank you kindly for taking the time to share your experience. I am so glad to hear that our two-bedroom suite was just the right place for you and your family to stay during your time here in Syracuse. Having a place to stay provides a "home away from home" feel can make all of the difference. I apologize for...

Tioga, Pennsylvania
Reviewed 9 August 2014

I was recently here for a business trip with three of us in total. We had the two bedroom suite. It was very spacious, but as soon as we walked in there was this musty smell. We had to make popcorn and open the windows to freshen the air. After a long day of training, we were too tired to...

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Helpful?
Thank MollyLyn
Christin W, General Manager at Residence Inn Syracuse Carrier Circle, responded to this review

MollyLyn, Your feedback is greatly appreciated. I'm very sorry to hear that your stay with us was less than perfect. Our objective is to ensure each guest's experience with us exceeds their expectations. It appears as though that did not happen for you. Rest assured, that we will continue to work with, and retrain our staff in order to maintain...

Mississauga, Canada
Reviewed 9 August 2014

Being our second time and staying a few days we booked at the Residence Inn. The pictures made it out to be a very comfortable place. I have to say from my first step into the room it was right out of the picture. The bed was comfortable, the kitchenette was great. The property and staff were beyond helpful and...

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Helpful?
Thank BryanA78
Christin W, General Manager at Residence Inn Syracuse Carrier Circle, responded to this review

BryanA78, Thank you so much for your kind feedback! Our team here at the Residence Inn works very hard to create a home away from home for our guests. It is always great to hear stories about how we were able to meet those expectations for our guests. I will be sure to share this with our team as the...

Barrie, Ontario
Reviewed 26 July 2014

We love the Marriott brand! We stayed at five different accommodations on our recent vacation. The Marriott was our last overnight stay before returning home and I said to my husband, "You know this is going to be the best hotel out of the bunch!" and yes, I was right! I love all the available counter space in the kitchen...

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Helpful?
Thank Suzysews
Killingworth, Connecticut
Reviewed 29 June 2014

The 2 bedroom suite is very small, there is one bedroom off of each side of the living room. The doors to the bedrooms are glass covered with a sheer curtain so there is no privacy. The beds themselves are extremely hard and very uncomfortable. The couch pulled out to a bed, which our kids did use but there were...

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2Thank VitoDog18
Christin W, General Manager at Residence Inn Syracuse Carrier Circle, responded to this review

Thank you very much for taking the time to share your thoughts. It is disappointing to hear that your stay with us was less than enjoyable. Our goal is to ensure that each our guest leaves feeling satisfied with their experience here. To address your concern about the smallness of the room, our two bedroom suites are among the largest...

Reviewed 7 June 2014

My wife and I stayed here with her parents and our dog (yes dog-friendly was one of the reasons we picked this hotel). We opted for a 2-bedroom suite which suited the 5 of us quite nicely. Since we didn't want to leave the dog in the room while we went for dinner, we got take-out at several of the...

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Helpful?
Thank Jim J
Dallas, Texas
Reviewed 2 June 2014

I've stayed here forever, felt very happy about it. But this now needs some company love and redoing. It's getting dated and smelly. No smoking rooms are laughable as the smell of the last inconsiderate smokers work hits you in the face when you walk in the door of your room. I'm afraid I'm done here. If you smoke and...

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Helpful?
Thank CliveWatkins
Christin W, General Manager at Residence Inn Syracuse Carrier Circle, responded to this review

Mr. Watkins, Thank you very much for your feedback. As a Marriott property, we take great pride in our guest’s voice so we can provide an exceptional level of service. It is unfortunate to hear that your stay with us with less than pleasurable. As a past guest who has had exceptional service at our property in the past, I...

Dedham, Massachusetts
Reviewed 1 May 2014

Right off highway.....great social hour....nice clean suites.....great staff....not far from all area has!!....make sure and try Destiny USA and downtown restaurants have a lot of variety and quality!

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Thank CoachK2525
Maryland suburbs of DC
Reviewed 21 April 2014

We were spending a few nights with our high school senior during his final visit to SU before making his final college choice (Go SU!). Anyway, I really wanted a suite rather than a single room for the 3 of us, so booked a 2 bedroom suite. The room was comfortable, the family had privacy, and the service was excellent....

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1Thank Susan G
Lake Placid, New York
Reviewed 19 February 2014

My husband and I stayed for business reasons and caught a Syracuse Basketball game, too! I always look for Residence Inn's when I can. Checking in was a breeze and the staff was attentive and gracious. Every time I called for information, they were ready with whatever we needed. They have cards printed up with directions, which were most helpful....

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Helpful?
Thank Angela R
Stephanie C, Manager at Residence Inn Syracuse Carrier Circle, responded to this review

Dear Angela R., First and foremost thank you so much for taking time out to let us know how much you enjoyed your stay with us! We truly value the kind words you've shared. I am so glad to hear that your stay was enjoyable and comfortable from the time you checked in and throughout your time until you checked...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Breakfast
GreenPartner Learn More
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
  • Golf Course
  • Tennis Court
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Free Breakfast
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Dry Cleaning
  • Meeting Rooms

Additional Information about Residence Inn Syracuse Carrier Circle

Address: 6420 Yorktown Cir, East Syracuse, NY 13057-1245
Region: United States > New York > Finger Lakes > East Syracuse
Price Range: $181 - $264 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Residence Inn Syracuse Carrier Circle 3*
Number of rooms: 102
Reservation Options:
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Also Known As:
Residence Inn Syracuse Hotel East Syracuse
Residence Inn East Syracuse
East Syracuse Residence Inn
Hotel Style:
#5 Family Hotel in East Syracuse
#7 Business Hotel in East Syracuse
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Questions & Answers

Here's what travellers have asked, with answers from Residence Inn Syracuse Carrier Circle staff and other travellers.
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Questions? Get answers from Residence Inn Syracuse Carrier Circle staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don't stay here they will make illegal charges to your credit card.”
 of 5 bubbles Gmac50nc, 27 Nov 2016 | Read review
“2nd floor rooms are quieter and more private”
  • Sitting area in room 1322
  • Bathroom sink in room 1322
  • Eating area & kitchen room 1322
  • 1 bathroom in reoom 1322
  • 2nd bedroom in room 1322
  • 1st bedroom in room 1322
 of 5 bubbles LevonM_11, 14 Nov 2016 | Read review
“All rooms seemed good!”
 of 5 bubbles T8414AAstephend, 22 Aug 2016 | Read review
“Get the second floor”
 of 5 bubbles bluewater25, 24 May 2016 | Read review
“Very quite and comfortable.”
 of 5 bubbles 345khurrama, 31 Mar 2016 | Read review
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