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Extended Stay America - Syracuse - Dewitt

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Room & Suite (8)
Dining (1)
Overview
  • Excellent37%
  • Very good29%
  • Average15%
  • Poor6%
  • Terrible13%
Travellers talk about
“grab and go”(5 reviews)
“front desk”(18 reviews)
Free Wifi
Free Parking
Non-Smoking Hotel
Suites
Kitchenette
Pets Allowed
Wheelchair Access
2.5 Star Hotel
All hotel details
Offers from Extended Stay America - Syracuse - Dewitt
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Rooms
Mar. 4Mar. 5
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1 room, 2 adults, 0 children
Standard Room
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Reviews (100)Write a Review
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37
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6
13
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All reviewsgrab and gofree wifi was greatfront deskother hotelscoffee potgreat hotellaundry roomchecking incarrier circlerooms were cleaneasy accesswould definitely stay here againbusiness tripkitchenettesyracusejimstove
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21 - 25 of 100 reviews
Reviewed 23 August 2016

It was OK. The location was great as it was near the Thruway. The room was clean and spacious. Checking in & out was easy. My only complaint is that the breakfast was virtually non-existent. They advertised that breakfast was included but only included dry,...More

Thank HCR2848
Response from Manager_11525, Manager at Extended Stay America - Syracuse - DewittResponded 30 August 2016

I would like to thank you for sharing your comments with us. It is disappointing to read the grab-and-go breakfast was not to your liking. Overall, it is good to know your stay was good and you valued your clean, comfortable room. The staff and...More

Reviewed 21 August 2016

Stayed here with my family for one night on our annual road trip to Boston – we each two rooms very close together, and that was quite convenient. The hotel and the rooms were very clean, and very relaxing. The atmosphere was great. The check...More

Thank syorke25
Response from Manager_11525, Manager at Extended Stay America - Syracuse - DewittResponded 25 August 2016

Thank you for sharing your experience. It is great to see you and your family were well accommodated with clean, comfortable rooms, amenities, and excellent customer service. Thank you for choosing Extended Stay Hotels. We hope to see you again soon.

Reviewed 31 July 2016 via mobile

I recently stayed at the ESH in East Syracuse and loved it, I booked it though Priceline as a HOT Deal that was kept hidden until booking. For less than $50 a night it was definitely worth it! From check-in the check-out the staff was...More

Thank DSutton9
Response from Manager_11525, Manager at Extended Stay America - Syracuse - DewittResponded 5 August 2016

We appreciate you taking the time to write a review of your stay. I am pleased to read that you enjoyed your stay with us, especially at the affordable price you paid. Despite some things not to your liking, I'm glad you stay was not...More

Reviewed 3 June 2016

Jim was very helpful checking us in early. We learned that we have to asked if we need pots/pans/kitchen utensils/plates etc. - which Jim delivered to our room. The hotel seems old, but clean and everything is in working condition. The only problem that we...More

Thank 98sukajalan2
Response from Manager_11525, General Manager at Extended Stay America - Syracuse - DewittResponded 6 June 2016

Thank you for taking the time to write a review of your stay. Please accept our apologies for the noise issues you experienced. In response to your feedback, I will be retraining our staff to make sure we are enforcing our quiet hours to ensure...More

A TripAdvisor Member
Gretna, Louisiana
1
Reviewed 29 May 2016 via mobile

First I'll start off by trying to check in and not being allowed to because I have a United States passport, ( versus a New York State ID card ) so I went and got my husband we were allowed to check in but the...More

Thank A TripAdvisor Member
Response from Manager_11525, Manager at Extended Stay America - Syracuse - DewittResponded 16 June 2016

The staff and I read your comments about your stay with us. The lack of service you described is unacceptable, and I sincerely apologize for your experience. To uphold our company's high standards, we are taking your comment seriously and will begin initiating additional training...More

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About
Amenities
Top amenities
Free Parking
Free High Speed Internet ( WiFi )
Hotel Amenities
Free Parking
Self-Serve Laundry
Room amenities
Microwave
Details
Price range
US$73 - US$93 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$73 - US$93 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
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Room & Suite (8)
Dining (1)
Questions & Answers
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bella502
11 June 2015|
Answer
Response from Jay B | Reviewed this property |
Oh hi. , excuse me foe taking so long. it looked like just 5 to 10 miles down the road. because I drove past it every morning, I think.
0
Votes
Room Tips
"230 is huge room with king bed, kitchen area and convenient breakfast bar/desk."
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"Largest rooms are corner rooms."
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"Higher floors away from entrance"
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"Had to turn the AC on extremely low temp to cool down the room (#316), but it worked ok"
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