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Extended Stay America - White Plains - Elmsford

Traveller (35)
Room & Suite (22)
Dining (1)
Overview
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118 W Main St, Elmsford, NY 10523-2405 See on map
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Non-Smoking Hotel
Suites
Fitness centre
2 Star accommodation
Additional information
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Offers from Extended Stay America - White Plains - Elmsford
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Rooms
Feb. 3Feb. 4
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1 room, 2 adults, 0 children
Standard Room
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Reviews (158)
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All reviews large refrigerator two thumbs convenient location bed was comfortable white plains full kitchen sade ny rte commute
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1 - 5 of 154 reviews
Reviewed 2 weeks ago via mobile

OMG, I don’t know how to start this review, the price is really affordable, I like the location because it’s very convenient to commute to the the city(Manhattan). This is the second time we stayed, the first one wasn’t as bad as this time. The...More

Date of stay: January 2019
Thank shelemchinas
Response from 00esa, Manager at Extended Stay America - White Plains - ElmsfordResponded 1 week ago

Dear shelemchinas, thank you for sharing your detailed feedback. We would like to apologize for the issues you experienced during your stay. As you have experienced in the past from being a returning guest, this type of stay is not typical of our hotel and the...More

Reviewed 4 weeks ago

I had to stay here because of a storm in November. I'm very thankful they had a room. But I have to say, they knew snow was expected and had not plowed the parking lot or even salted it, and people were slipping and sliding,...More

Date of stay: November 2018
1  Thank Thei J
Response from 00esa, Manager at Extended Stay America - White Plains - ElmsfordResponded 3 weeks ago

Thank you for staying with us recently. Our highest priority is to make sure you receive outstanding accommodations and service, and we are truly sorry we failed to deliver. We appreciate your feedback and assure you that necessary adjustments are being made so we don't...More

Reviewed November 26, 2018

We planned a weekend getaway that turned out to be a huge disappointment!! Unbelievable! When we checked in the man at the front desk,"Milton" was extremely rude. I asked about the dishes and pots for our stay and he thoughtlessly told me it's whatever available...More

Date of stay: November 2018
1  Thank Linda H
Response from 00esa, Manager at Extended Stay America - White Plains - ElmsfordResponded November 27, 2018

Thank you for your recent visit and for your feedback. We are sorry you had an unfavorable experience at our hotel. Please accept our sincerest apologies for the behavior you experienced from our staff member. Your comments have been addressed with the appropriate staff members,...More

Reviewed October 25, 2018 via mobile

Convenient location to Tarrytown Train Station. That’s the best thing I can say. No ice! An empty ice tray in the freezer was all I got. Elevator from parking lot broken so had to walk down long steep ramp. Nothing comes in the kitchen. You...More

Date of stay: October 2018
1  Thank Mardi G
Response from 00esa, Manager at Extended Stay America - White Plains - ElmsfordResponded October 25, 2018

Please accept my sincere apologies for the issues you encountered and regret the inconvenience it caused. We are sorry not meeting all of your expectations, and please be assured that corrective actions are being taken. We are committed to making sure that we don't repeat...More

Reviewed October 23, 2018 via mobile

Room was dirty. Musty and dusty. Carpet not vacuumed. Wonder if the sheets were changed. No breakfast. Grab and go doesn't work if there is nothing to grab. Complained at the desk. Girl shrugged and walked away. $150 for this. I was cheated!More

Date of stay: October 2018
Thank Leonard S
Response from 00esa, Manager at Extended Stay America - White Plains - ElmsfordResponded October 23, 2018

Leonard, our number one priority is to make sure you have a comfortable stay, so we sincerely apologize for the cleanliness and service issues you experienced during your stay. We truly regret the inconvenience these caused. We never want our guests to leave unhappy, and...More

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About
Description
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea. Less
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Breakfast included
Free Parking
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Air Conditioning
Laundry Service
Microwave
Multilingual Staff
Non-Smoking Hotel
Pets Allowed ( Dog / Pet Friendly )
Self-Serve Laundry
Wheelchair Access
Pool
Beachfront
Restaurant
Bar/Lounge
Room Service
Room types
Kitchenette, Non-Smoking Rooms, Suites, Family Rooms
Hotel class
Contact Information
Room types
Kitchenette, Non-Smoking Rooms, Suites, Family Rooms
Number of rooms
136
Price range
US$104 - US$143 (Based on Average Rates for a Standard Room)
Also Known As
Extended Stay America White Plains / Elmsford Hotel Elmsford
,
Extended Stay America Elmsford
,
Extended Stay Elmsford
Location
United States > New York > Westchester County > Elmsford
Hotel class
Contact Information
Room types
Kitchenette, Non-Smoking Rooms, Suites, Family Rooms
Number of rooms
136
Price range
US$104 - US$143 (Based on Average Rates for a Standard Room)
Also Known As
Extended Stay America White Plains / Elmsford Hotel Elmsford
,
Extended Stay America Elmsford
,
Extended Stay Elmsford
Location
United States > New York > Westchester County > Elmsford
Photos
Traveller (35)
Room & Suite (22)
Dining (1)
Nearby
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Nearby RestaurantsSee all 48 nearby restaurants
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Nearby AttractionsSee all 7 nearby attractions
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Lyndhurst
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Questions & Answers
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Room Tips
"Book at your own risk."
johnsF6347YJ
May 20, 2018
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"Stay away!"
dennispS5718VR
Dec. 11, 2017
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"Better to sleep in your car"
mortician909
Oct. 8, 2017
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"Don't recommend"
papyrus
Oct. 2, 2017
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