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Extended Stay America - White Plains - Elmsford

Traveller (44)
Room & Suite (22)
Dining (1)

Overview

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118 W Main St, Elmsford, NY 10523-2405See on map
AMENITIES
Free Wifi
Free parking
Breakfast included
Air conditioning
Non-smoking hotel
Suites
Fitness centre
2 Star accommodation
Additional information
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Offers from Extended Stay America - White Plains - Elmsford
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Rooms
Mar. 31Apr. 1
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1 room, 2 adults, 0 children
Standard Room
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Reviews (160)
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All reviews large refrigerator convenient location bed was comfortable white plains full kitchen ny rte
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1 - 5 of 156 reviews
Reviewed 2 weeks ago

I was here for February and quite satisfied. The place is clean, efficiently run, courteous staff and good location with easy access to highways. The only problem was that the elevator in the 3 story parking garage was not working the whole time. I noticed...More

Date of stay: February 2019
Thank RJBLH
Response from 00esa, Manager at Extended Stay America - White Plains - ElmsfordResponded 2 weeks ago

Thank you for being our guest at Extended Stay America. We are glad to know you enjoyed your stay with us and were impressed with our courteous associates. Also, we have taken a note of your feedback as it will help us to improve our...More

Reviewed 4 weeks ago via mobile

Dirty bath tubs, dirty carpeting in hotel room, missing buttons on telephone, Hotel door had wood chip/gashed markings on it. Cracked light switch in bathrooms, cracked bathroom counter tops, yellow corking around bathroom countertop looks nasty & unfinished, no washcloths had to ask for them,...More

Date of stay: February 2019
Thank Mocha D
Response from 00esa, Manager at Extended Stay America - White Plains - ElmsfordResponded 4 weeks ago

We are disheartened to read your review. Please accept our sincere apology for the problems you encountered. You deserved a comfortable and stress-free stay, and we did not live up to your expectations. Our team's first priority is making sure that every guest has a...More

Reviewed January 10, 2019 via mobile

OMG, I don’t know how to start this review, the price is really affordable, I like the location because it’s very convenient to commute to the the city(Manhattan). This is the second time we stayed, the first one wasn’t as bad as this time. The...More

Date of stay: January 2019
Thank shelemchinas
Response from 00esa, Manager at Extended Stay America - White Plains - ElmsfordResponded January 11, 2019

Dear shelemchinas, thank you for sharing your detailed feedback. We would like to apologize for the issues you experienced during your stay. As you have experienced in the past from being a returning guest, this type of stay is not typical of our hotel and the...More

Reviewed December 27, 2018

I had to stay here because of a storm in November. I'm very thankful they had a room. But I have to say, they knew snow was expected and had not plowed the parking lot or even salted it, and people were slipping and sliding,...More

Date of stay: November 2018
1  Thank Thei J
Response from 00esa, Manager at Extended Stay America - White Plains - ElmsfordResponded December 28, 2018

Thank you for staying with us recently. Our highest priority is to make sure you receive outstanding accommodations and service, and we are truly sorry we failed to deliver. We appreciate your feedback and assure you that necessary adjustments are being made so we don't...More

Reviewed November 26, 2018

We planned a weekend getaway that turned out to be a huge disappointment!! Unbelievable! When we checked in the man at the front desk,"Milton" was extremely rude. I asked about the dishes and pots for our stay and he thoughtlessly told me it's whatever available...More

Date of stay: November 2018
1  Thank Linda H
Response from 00esa, Manager at Extended Stay America - White Plains - ElmsfordResponded November 27, 2018

Thank you for your recent visit and for your feedback. We are sorry you had an unfavorable experience at our hotel. Please accept our sincerest apologies for the behavior you experienced from our staff member. Your comments have been addressed with the appropriate staff members,...More

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About
Description
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea. Less
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Breakfast included
Free parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Air conditioning
Laundry Service
Microwave
Multilingual Staff
Non-smoking hotel
Pets Allowed ( Dog / Pet Friendly )
Self-Serve Laundry
Wheelchair Access
Pool
Beachfront
Restaurant
Bar/Lounge
Room service
Room types
Kitchenette, Non-smoking rooms, Suites, Family Rooms
Hotel class
Contact Information
Room types
Kitchenette, Non-smoking rooms, Suites, Family Rooms
Number of rooms
136
Price range
US$117 - US$156 (Based on Average Rates for a Standard Room)
Also Known As
Extended Stay America White Plains / Elmsford Hotel Elmsford
,
Extended Stay America Elmsford
,
Extended Stay Elmsford
Location
United States > New York > Westchester County > Elmsford
Hotel class
Contact Information
Room types
Kitchenette, Non-smoking rooms, Suites, Family Rooms
Number of rooms
136
Price range
US$117 - US$156 (Based on Average Rates for a Standard Room)
Also Known As
Extended Stay America White Plains / Elmsford Hotel Elmsford
,
Extended Stay America Elmsford
,
Extended Stay Elmsford
Location
United States > New York > Westchester County > Elmsford

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Traveller (44)
Room & Suite (22)
Dining (1)
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Questions & Answers
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Room Tips

"Perhaps the back rooms are quieter - less highway noise, although I can't complain about noise inthe..."
RJBLH
2 weeks ago
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"Book at your own risk."
johnsF6347YJ
May 20, 2018
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"Stay away!"
dennispS5718VR
Dec. 11, 2017
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"Better to sleep in your car"
mortician909
Oct. 8, 2017
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