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I stayed at the Fort Drum/Watertown/Evans Mills Candlewood For ten days in June 2017.
Candlewood is IHG's attempt to enter the long term stay hotel market. Their attempt fails to pass muster.
On the plus side
- Great desk staff
- Gas grills
Response from IHGService, Guest Relations Manager at Candlewood Suites Watertown Fort DrumResponded 6 July 2017
Thank you so much for staying with us and taking the time to leave us your feedback. I am pleased to know that you found our staff wonderful and apologize for your overall disappointment with the hotel's value. We constantly strive to provide...More
Friendly, courteous reception. Room had all the necessary amenities. It was top notch. Very clean and ready to receive us. Staff was very fine as I had forgotted an item in the closet and they offered to mail the item to my home. Much appreciated...More
Thank Frances D
Response from Sandy M, General Manager at Candlewood Suites Watertown Fort DrumResponded 26 May 2017
Thank you for your feedback. We are very happy that you enjoyed your stay. We are always willing to go above and beyond to help our guests. We hope to see you again.
Great place to stay in UPSTATE, N.Y
Nice Clean, Quiet rooms. Grounds and interior were also clean and modern looking.
The ROOM / SUIET were bigger than some of the apartments we lived in.!!!
MINUTES to food and shopping, my ONLY 2 complaints would be.;...More
Though it was an easy and uneventful drive from Virginia walking into the lobby we were greeted with a smile and a pleasant, "how can we assist you this afternoon?"
This was our first trip to the Ft. Drum area. Our son recently received his...More
Called front desk as ac did not work. Told me to put it on low after I told him it was blowing hot air only. Of course nothing changed, didn't even call back as after I waited as, he suggested I had things to do...More
Thank Dino G
Response from IHGService, Guest Relations Manager at Candlewood Suites Watertown Fort DrumResponded 14 October 2016
Dear Dino G,
Thank you for taking the time in posting a review about our property on TripAdvisor. Our hotel is committed to providing our guests with the highest quality services and facilities and I regret to read that you found your last visit to...More
US$80 - US$130 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Number of rooms
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United States >
New York >
Also Known As
Candlewood Suites Leray-Watertown Hotel Evans Mills