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Woodcliff Hotel and Spa

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Traveller (142)
Room & Suite (66)
Pool & Beach (8)
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Overview
  • Excellent59%
  • Very good25%
  • Average9%
  • Poor3%
  • Terrible4%
Travellers talk about
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4 Star Hotel
All hotel details
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Rooms
Jun. 11Jun. 12
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (576)
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Traveller rating
324
147
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21
25
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11 - 15 of 571 reviews
Reviewed March 31, 2018 via mobile

I scheduled a Saturday appointment for a couples massage a few days in advance. I gave them all info as well as a credit card to keep on file. When I show up for the appointment, they have not record of my appointment. Meanwhile, I...More

Thank amandatoscano481
Response from Corey D, General Manager at Woodcliff Hotel and SpaResponded April 17, 2018

Dear Amanda, I am extremely disheartened to hear of your recent experience. What you encountered is not typical nor up to our level of expectations. I have personally spoken with our Spa Manager about our booking procedures to ensure we are consistent across all of...More

Reviewed March 20, 2018

Nice, spacious & clean room. Gracious & helpful hotel staff. Beautiful hotel w/ indoor-outdoor pool, weight & exercise rms, saunas, etc. Convenient parking and easy access to thruway. Hope to visit their SPA during our next visit.

Thank cally2018
Reviewed March 6, 2018 via mobile

Nice hotel with good conditions and a good restaurant if you need a place to stay near Rochester this is probably one to consider. The breakfast is also very good as well the bar with live music. Price is correct for the value.

Thank RealCorte
Reviewed March 3, 2018

Although we stay at the Woodcliff only twice a year, we always look forward to the Woodcliff. The staff has always been helpful and considerate, especially in the dining room. Parking is plentiful and convenient.

Thank Byron W
Reviewed February 24, 2018

The location is ideal. It is far enough away from the busy but close enough if you want or need to visit other attractions. The lounge is inviting. The staff and service is outstanding. Rooms are large and spacious. The hotel itself is beautiful. We...More

1  Thank jandd88awesome
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Room Service
Free Parking
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Bar/Lounge
Spa
Hotel Amenities
Room Service
Free Parking
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Conference Facilities
Shuttle Bus Service
Airport Transportation
Multilingual Staff
Room amenities
Air Conditioning
Microwave
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Golf Course
Heated pool
Indoor pool
Outdoor pool
Details
Price range
US$174 - US$237 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$174 - US$237 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (142)
Room & Suite (66)
Pool & Beach (8)
Dining (5)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
Scot A
April 4, 2018|
AnswerShow all 7 answers
Response from Corey D | Property representative |
Good Morning, We have refrigertors in each room, however they are not stocked. We do have in-room dining available for any drinks you may want.
0
Votes
flybar1431
October 10, 2017|
AnswerShow all 3 answers
Response from Gary H | Reviewed this property |
Yes there is airport service.
0
Votes
BOSS F
April 26, 2017|
AnswerShow all 5 answers
Response from stmayhem | Reviewed this property |
There's really not much difference: bathrobes are provided in the executive rooms, some minor improvements to the bedding, a free breakfast, etc. If you're looking for a significant upgrade, you'd want to consider looking... More
1
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Room Tips
"Avoid elevator area"
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"6th floor has terrrific views"
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"Get price in writing before you stay"
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"Do not press the setup on the remote control."
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