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    Woodcliff Hotel and Spa

    199 Woodcliff Dr, Fairport, NY 14450-4204
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    May 7
    May 8
    1 room, 2 adults, 0 children
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    Traveller (116)
    Room & Suite (41)
    Pool & Beach (8)
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    Overview

    • Excellent56%
    • Very good26%
    • Average9%
    • Poor3%
    • Terrible4%
    Travellers talk about
    Free Wifi
    Free Parking
    Pool
    Restaurant
    Room Service
    Bar/Lounge
    Fitness centre
    Spa
    4 Star Hotel
    All hotel details
    Inn On Broadway
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    Rooms
    7 May8 May
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Traveller rating
    Traveller type
    Time of year
    Language
    Reviewed 4 weeks ago

    Upon first entering the hotel you are greeted by a friendly desk receptionist and a beautiful array of paintings and a warm atmosphere. The room is comfortable, clean, up-to-date and stylish. The hotel offers a wonderful restaurant with a beautiful view. The food is delicious,...More

    Helpful?
    Response from Rachel M, Front Office Manager at Woodcliff Hotel and Spa

    Thank you for sharing your experience on Tripadvisor and especially for the 5 Star Review. It is great to hear such wonderful comments in regards to the staff and the service. You will have to come back to enjoy our Spa Elan and please inquire...More

    Reviewed 4 weeks ago via mobile

    My family was there on Christmas Eve. 2016. Service and food was poor. I called the restaurant to speak to the management (we spent $300.00) and was assured I would be contacted by "someone". I did receive a call from someone who was NOT management....More

    Helpful?3  
    Reviewed 4 weeks ago

    Stayed in one of the deluxe Master Room. Room was clean but very noisy. We could clearly hear the person in the room above us each time they had a phone conversation. The rooms are poorly soundproofed which makes it difficult to get a good...More

    Helpful?1  
    Response from Rachel M, Front Office Manager at Woodcliff Hotel and Spa

    I would like to first offer my sincere professional apologies for the inconveniences you experienced during your most recent visit. I can assure you that your recent experience is not typical of our property or service. I would greatly appreciate having the opportunity to discuss...More

    Reviewed 5 weeks ago

    My husband and I stayed here last summer and absolutely loved it - large, clean rooms, beautiful views and a gorgeous pool with a sun deck. We also enjoyed having a nightcap after our nights out, by stopping by the bar for a drink and...More

    Helpful?
    Response from Rachel M, Front Office Manager at Woodcliff Hotel and Spa

    Thank you for sharing your experience on Tripadvisor and especially for the 5 Star Review. It is great to hear such wonderful comments in regards to the staff and the service. I have shared your comments with the staff as a whole. We do have...More

    Reviewed 20 March 2017 via mobile

    Great view, beautiful rooms, and a wonderful experience. They didn't have breakfast, unfortunately, and there was a HUGE New Years party going on in the lobby until very late into the evening, but overall it was a wonderful place to stay. There's a walkway that...More

    Helpful?
    Response from Rachel M, Front Office Manager at Woodcliff Hotel and Spa

    Thank you for sharing your experience on Tripadvisor and especially for the 4 Star Review. I do apologize for the inconveniences you experienced with the noise in our lobby. It is great to hear such wonderful comments in regards to the staff and the service....More

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    The Del Monte Lodge Renaissance Rochester Hotel & Spa
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    About
    Amenities
    • Top amenities
    • Pool
    • Free Parking
    • Room Service
    • Restaurant
    • Bar/Lounge
    • Spa
    • Fitness Centre with Gym / Workout Room
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Free Parking
    • Room Service
    • Dry Cleaning
    • Meeting Rooms
    • Business Centre with Internet Access
    • Banquet Room
    • Conference Facilities
    • Shuttle Bus Service
    • Airport Transportation
    • Laundry Service
    • Concierge
    • Multilingual Staff
    • Room amenities
    • Air Conditioning
    • Microwave
    • Things to do
    • Pool
    • Restaurant
    • Bar/Lounge
    • Spa
    • Hot Tub
    • Golf Course
    • Fitness Centre with Gym / Workout Room
    • Tennis Court
    Details
    • Price range
    • US$133 - US$224 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    Photos
    Traveller (116)
    Room & Suite (41)
    Pool & Beach (8)
    Dining (6)
    Nearby
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    Nearby Restaurants
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    Nearby Attractions
    Eastview Mall
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    2.39 km away
    Painting with a Twist
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    Powder Mills Park
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    Questions & AnswersAsk a question
    BOSS F
    How much of a difference is there between a deluxe room and a executive room??
    26 April 2017|
    Answer Show all 4 answers
    Response from stmayhem | Reviewed this property |
    There's really not much difference: bathrobes are provided in the executive rooms, some minor improvements to the bedding, a free breakfast, etc. If you're looking for a significant upgrade, you'd want to consider looking... More
    1
    Vote
    Candikane30
    what activities can i do on the property?
    27 October 2016|
    Answer Show all 2 answers
    Response from shekamm | Reviewed this property |
    we spent most of our time off property but they do have an in/outdoor pool, spa and workout room.
    1
    Vote
    Paoball
    If I can request a microwave, is there a fee?
    22 July 2016|
    Answer Show all 3 answers
    Response from Rachel M | Property representative |
    There is no fee for a microwave but it is a request. I do recommend calling before your arrival so we can have that in the room when you arrive.
    0
    Votes
    Room Tips
    "Pay a lot of money get better room. Rooms on northside have view of Rochester."
    Read review
    "Executive Floor - 6th!!"
    Read review
    "6th floor with a view is a great choice ..."
    Read review
    "All rooms have a beautiful view"
    Read review