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Holiday Inn Express LaGuardia Airport

249 reviews
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Traveller (32)
Room & Suite (21)
Dining (8)
Overview
  • Excellent32%
  • Very good38%
  • Average21%
  • Poor4%
  • Terrible5%
Travellers talk about
“shuttle service”(20 reviews)
“front desk”(42 reviews)
“cinnamon rolls”(4 reviews)
Free Wifi
Breakfast included
Non-Smoking Rooms
Free Airport Transportation
Family Rooms
Fitness centre
Concierge
2.5 Star Hotel
All hotel details
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Rooms
Jan 28Jan 29
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (249)Write a Review
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52
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79
52
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1 - 5 of 232 reviews
Reviewed 2 weeks ago

Yes, the hotel is under renovation which is much needed. However it did not take away from our stay. You can tell they are really trying. The room was clean and comfortable. The best thing about this hotel is the customer service. I would say...More

Thank browneyegirl071
Reviewed 7 October 2017 via mobile

The hotel was a short Lyft ride from the Forest Hills stadium, so it was convenient to stay at this hotel for a concert. Lime water in the lobby was a nice touch. Hotel staff was friendly. The room was ok but smelled a bit...More

Thank Chris R
Response from IHGService, Guest Relations Manager at Holiday Inn Express LaGuardia AirportResponded 22 October 2017

Dear Chris R, Thank you for taking the time to write a review about your stay with us. We are happy to know that you liked our location and we certainly appreciate your nice feedback on our staff. On the other hand, we would like...More

Reviewed 11 September 2017 via mobile

I chose this hotel because it was close to LGA airport and they provided transportation to the airport. When I checked in, the lobby was under construction as renovations were taking place which is a good thing because the hotel desperately needed it. The rooms...More

Thank okimat
Response from IHGService, Guest Relations Manager at Holiday Inn Express LaGuardia AirportResponded 25 September 2017

Dear okimat, Thank you for staying with us and providing us with your valuable feedback. Your satisfaction is important to us and we try hard to make sure all of our guests have a rewarding experience at our hotel. However, please accept our apologies for...More

Reviewed 4 September 2017

I had to stay here for one night because my flight was cancelled and the airline sent me here. Rooms are spacious, but really old. Carpeting was pretty dirty and stained, so were the walls. The room smelled like humidity. It needs to be updated-...More

Thank 02flower
Response from IHGService, Guest Relations Manager at Holiday Inn Express LaGuardia AirportResponded 19 September 2017

Hello 02flower, Thanks for taking time to write your review about our hotel. I am glad to know that you found our rooms spacious and regarded our staff to be nice and helpful. Kindly accept our sincere apologies for falling short of your expectations regarding...More

Reviewed 20 July 2017

We stayed at this hotel overnight due to flight times. The staff are very friendly and accommodating. The rooms are a nice size considering NYC location. However, I would not base a vacation/work trip out of this location. It feels dingy, the carpets need to...More

Thank funtimesAustin
Response from IHGService, Guest Relations Manager at Holiday Inn Express LaGuardia AirportResponded 11 August 2017

Hello funtimesAustin, Thank you so much for staying with us and for taking the time to leave us your feedback. We realize you have many choices when it comes to lodging, and we sincerely appreciate your business. We are thrilled to hear that our rooms...More

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About
Amenities
Top amenities
Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Breakfast included
Hotel Amenities
Shuttle Bus Service
Breakfast included
Multilingual Staff
Dry Cleaning
Business Centre with Internet Access
Laundry Service
Concierge
Things to do
Fitness Centre with Gym / Workout Room
Tennis Court
Details
Price range
US$135 - US$247 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$135 - US$247 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (32)
Room & Suite (21)
Dining (8)
Hotel & Grounds (22)
Bathroom (4)
Business Centre & Event Rooms (2)
Questions & Answers
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R M
19 March 2016|
Answer
Response from Greg C | Reviewed this property |
I don't remember any rooms with balconies.
0
Votes
Canucklady
13 October 2015|
Answer
Response from LJW1005 | Reviewed this property |
Yes it was complimentary for hotel to La Guardia. We had a very early 6am flight that we had made the staff aware of and when we came down they had made a pot of coffee and assembled two goodie bags with fruit etc. The... More
0
Votes
tdsuperstar
14 September 2015|
AnswerShow all 3 answers
Response from Joe B | Reviewed this property |
14 per day. Good luck.
0
Votes
Room Tips
"Get room further away from the elevator"
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"I'd stay on low floor - slow elevator and only one."
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"Room 608 on top floor was excellent. Facing rear of hotel."
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"Avoid the second floor - the rooms smell of food. Front rooms are terribly noisy (traffic from the highway)"
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