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Garden City Hotel

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472 Reviews from our TripAdvisor Community

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Showing 460: English reviews
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Eugene, Oregon, United States
Reviewed 4 days ago NEW

We stayed here after our flight was cancelled and all of the cheaper hotels were booked up. So this isn't our usual kind of place. However, we had a marvelous time. The beds were crazy comfortable, bathroom was immaculate, and the service was very friendly. Because of the storm, we were also forced to eat breakfast on sight. We had...

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Thank II____Jen____II
Woodmere, New York
Reviewed 1 week ago

we love to stay here even though it isn't too far from home. The service is excellent. the hotel is lovely and the movies and shopping are so nearby. The Polo steakhouse in the hotel is always a treat with the best aged steaks and wine selections. What's not to love?

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Thank peggyvb
GraceKoerner, Guest Relations Manager at Garden City Hotel, responded to this review

Thank you for your review. I am delighted the high level of service you receive at The Garden City Hotel, as well as your meals in our award-winning Polo Steakhouse, continue to exceed expectations each time you visit. We are a short drive to the indoor Roosevelt Field Mall, one of the largest shopping malls in the country with a...

West Bromwich, United Kingdom
Reviewed 2 weeks ago via mobile

Wow! I loved this hotel! Stunning from the moment you pull up outside. Grand and beautiful reception area, welcoming and friendly staff who were quick and efficient. The hotel is huge, the rooms are huge, the beds are huge, the shower is huge.... you see where I'm going with this! Everything was spacious, clean & beautifully decorated. Situated in such...

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Thank Emmytots
GraceKoerner, Guest Relations Manager at Garden City Hotel, responded to this review

Thank you for your accolades about your recent stay at The Garden City Hotel. Our extraordinary property was renovated, remodeled and updated in celebration of our 140th anniversary in 2014. Combining old world elegance and modern amenities surpasses what today's sophisticated travelers expect from a AAA Four Diamond Award-winning Hotel. I am delighted you enjoyed exploring the charming village of...

USA
Reviewed 2 weeks ago via mobile

I attended a brunch on 02/11/17...the service was very good by the wait staff and valet...but for some reason someone at my table requested additional roll/bread during the main course and the wait staff came and said they ran out of bread? I thought this was strange...tickets were very expensive...the salmon was alittle dry and the braised beef could have...

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1Thank mark d
GraceKoerner, Guest Relations Manager at Garden City Hotel, responded to this review

Thank you for your review. I apologize last month's Sunday Brunch at The Garden City Hotel fell short of expectations and I have passed along your comments to management for consideration. I'm sure you've seen the overwhelmingly positive postings about our Brunch on Trip Advisor and other sites and hope you will give us a second chance to experience a...

Arnold, Maryland
Reviewed 2 weeks ago via mobile

This is a sprawling and beautifully maintained property not far from NYC. Although check-in was somewhat sluggish and indifferent, service was otherwise good. Amenities were plentiful; value was only fair. A stay at a very nice midtown Manhattan hotel a month earlier was about 2/3 the cost.

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Thank slibber
GraceKoerner, Guest Relations Manager at Garden City Hotel, responded to this review

Thank you for your review and your accolades about the stunning Garden City Hotel. We are about an hour drive time to Manhattan, but the Hotel is conveniently located across the street from the train station to New York City, offering our guests quick, easy and hassle free access to all Manhattan offers. I apologize your check in was not...

Hamptons, New York
Reviewed 3 weeks ago

I stayed at GC Hotel the night of my wedding. I came a few weeks prior to check out the rooms. I wanted to make this extra special for my soon to be wife. The hotel is super clean, amazing staff: polite, helpful and you can tell they all get great training. I am most thankful for their Director of...

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Thank blw23
GraceKoerner, Guest Relations Manager at Garden City Hotel, responded to this review

Thank you for your review. I am delighted The Garden City Hotel played a significant role in making such an unforgettable occasion as your wedding night even more memorable. The attention to detail always demonstrated by our service team was in large part instrumental toward the Hotel's receiving the extremely prestigious AAA Four Diamond Award -- the only full service...

Hammelburg, Germany
Reviewed 3 weeks ago via mobile

Over 30 years ago my wife and I spent our wedding night there. We were back a few years ago and it was nice but this visit was noticeably the best. Very attentive and friendly staff from start to finish. Newly renovated rooms. A wonderful stay!

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Thank Bob E
GraceKoerner, Guest Relations Manager at Garden City Hotel, responded to this review

Thank you for your review. I am delighted your third visit to The Garden City Hotel was your best ever! Under new management for the past four years, the entire Hotel was given an updated modern and fresh renovation and the training our service team experiences was instrumental in the Hotel's receiving the prestigious AAA Four Diamond Award, the only...

Levittown, New York
Reviewed 14 February 2017

Very friendly staff. Excellent service. Enjoyed afternoon tea, but would suggest more sandwich items and less desserts. Dinner in Polo Lounge was very good with enjoyable piano player/singer. American buffet breakfast offered a lot of choices and was very good.

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Thank taracic
GraceKoerner, Guest Relations Manager at Garden City Hotel, responded to this review

Thank you for your review. I am delighted you enjoyed your birthday weekend at The Garden City Hotel. Thank you also for your accolades about our staff and the extraordinary level of service you experienced during your stay -- our service team in large part contributed toward The Garden City Hotel earning the very prestigious AAA Four Diamond Award --...

Malvern PA
Reviewed 13 February 2017

This was our second visit to the Garden City Hotel. A little over a year ago our son and daughter in law were married at the the hotel, and it was a spectacular event. The hotel is beautiful, the staff was superb and the food was incredible. It was well done in every respect. This past weekend we were back...

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Thank JimandCathy
GraceKoerner, Guest Relations Manager at Garden City Hotel, responded to this review

Thank you for your review including your warm remembrance of your son and daughter in law's wedding last year at The Garden City Hotel. I am delighted your second stay as our guest continued to exceed expectations in every way and we look forward to many return visits when you're in Garden City visiting your grandchild - congratulations!

Boston, Massachusetts
Reviewed 13 February 2017

We have stayed here once before and had a horrible experience. On our next few trips to Garden City we have stayed at the Hampton Inn and enjoyed everything about the hotel. Definitely a better choice. However everyone in the wedding party was staying at the Garden City Hotel so my family wanted to try it one more time. The...

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1Thank Traveler02476
GraceKoerner, Guest Relations Manager at Garden City Hotel, responded to this review

Thank you for your review. I apologize your second experience as a guest of The Garden City Hotel was not to your liking and we again fell short of your expectations. As noted on your reservation confirmation, check in time is 3:00 PM with check out at 11:00 AM. Among other variables, this time frame affords our housekeeping team ample...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
  • Free Parking
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The AAA Four Diamond Rated Garden City Hotel boasts 269 brand new guest rooms and suites, redesigned as a luxurious retreat for overnight guests by Italian designer Marcello Pozzi.The Garden City Hotel has welcomed guests with gracious hospitality, spacious guest rooms and luxurious suites. Our historic Long Island hotel has been a preferred destination for dignitaries and celebrities as well as business travelers, New York locals and visitors from around the globe. The recently opened Red Door Spa located in the hotel's lower lobby offers signature spa treatments, specialty spa services, full-service hair salon and extensive retail boutique. Boasting 30,000 square feet of recently restored and enhanced banquet space, The Garden City Hotel offers the ambiance to impress and the ability to deliver the gold standard of business meetings and corporate events. Our legendary Grand Ballroom is the ideal setting for a conference, gala event or a dream wedding. The acclaimed Polo Steakhouse, a classic American steakhouse with a twist of modern luxury, serves 28-dry aged Prime USDA grade steaks, chops and signature entrees, while the Polo Lounge offers an upscale bar menu, scratch-made cocktails and an extensive wine list. The Wine Room offers a private dining space for events, meetings and celebrations. Business and leisure travelers will appreciate all The Garden City Hotel has to offer, including indoor pool, fitness center, seasonal outdoor dining and close proximity to New York City and major airports. ... more   less 

Additional Information about Garden City Hotel

Address: 45 7th St, Garden City, NY 11530-2890
Region: United States > New York > Long Island > Garden City
Price Range: $310 - $486 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Garden City Hotel 4*
Number of rooms: 272
Reservation Options:
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Questions & Answers

Here's what travellers have asked, with answers from Garden City Hotel staff and other travellers.
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Questions? Get answers from Garden City Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Become an iPrefer member and get the best price.”
 of 5 bubbles DuspinS, 13 Jan 2017 | Read review
“You want a room not at the end of the halls, these are part of suites. A higher floor is less noisy, a popular wedding venue on weekends.”
 of 5 bubbles marysX2993SD, 16 Nov 2016 | Read review
“Higher floors are nice and quiet”
 of 5 bubbles EFBS, 26 Oct 2016 | Read review
“penthouse with balcony”
 of 5 bubbles peggyvb, 14 Oct 2016 | Read review
“See if you can get a good rate on priceline.com”
 of 5 bubbles 232frantza, 12 Oct 2016 | Read review
5 of 5