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We stayed as a family of 4 for our trip to legoland, kids loved the hotel and we where very impressed with breakfast, we have already been recommending the hotel and will stay again ourselves. Great location we did go out the eat as we...More
Response from MercureThamesLodge, General Manager at Mercure London Staines-upon-Thames HotelResponded 5 weeks ago
Many thanks for the positive comments, I’m happy we were able to make your stay with us so enjoyable. I hope we can welcome you back to the Mercure Thames Lodge Hotel in Staines upon Thames again very soon.
2 night stay on a business trip to Staines.
OK but a bit outdated and weared down.
The breakfast was good and had everything I needed and more (including a complete english breakfast). The restaurant was cosy and had a view to the river. The...More
Response from MercureThamesLodge, General Manager at Mercure London Staines-upon-Thames HotelResponded 15 August 2017
Thank you for taking the time to write a review about your recent visit to at Mercure Thames Lodge Hotel at Stains. I’m delighted that you enjoyed your stay and we have noted your comments about cleaning, which we have addressed.
I booked this hotel 2-4 August for myself and my husband plus another couple visiting from Australia. My expectation was that the hotel rooms would be better as my choice was based on it being branded 'Mercure' hotel. The main problem we experienced relates to...More
Response from MercureThamesLodge, General Manager at Mercure London Staines-upon-Thames HotelResponded 10 August 2017
Thanks for leaving your thoughts here. The team and I are glad that you enjoyed your stay, and we’ve taken note of your comments. Rest assured we will address them.
After mooring up on chance, we were initially not impressed by the range of drinks at the bar; however, we tried the restaurant and thanks to our waiter, Roy, we enjoyed a lovely meal. The food and wine were of very good quality and well...More
Response from MercureThamesLodge, General Manager at Mercure London Staines-upon-Thames HotelResponded 30 July 2017
I’m very grateful that you could take time to leave us your thoughts and write a review. I’m pleased you enjoyed your meal with us, and we hope to see you again in the very near future.
Lovely hotel with all the amenities. Good for a quick trip. Is in a good location with restaurants some 15 to 20 minutes away.
The hotel was very clean and well kept. Staff were all very helpful also, all in all a lovely trip
1 Thank Mehzabin B
Response from MercureThamesLodge, General Manager at Mercure London Staines-upon-Thames HotelResponded 23 July 2017
Dear Mehzabin B
Thank you for your kind comments and compliments. I am delighted that you enjoyed your stay at The Mercure Thames Lodge hotel and look forward to welcoming you back again soon.
Additional Information about Mercure London Staines-upon-Thames Hotel
Address: Thames Street, Staines TW18 4SJ, England
Location: United Kingdom > England > Surrey > Staines
Price Range:US$101 - US$180 (Based on Average Rates for a Standard Room)
Hotel Class: 3 star
Number of rooms: 88
Free High Speed Internet ( WiFi )
Things to do
US$101 - US$180 (Based on Average Rates for a Standard Room)
Official Star Rating provided by the AA.
Non-Smoking Rooms ,
Number of rooms
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Response from PreacherKane | Reviewed this property |
Would recommend you be careful about the car park. There are limited spaces and there's a public car park next door, but it's unmonitored. Although the area doesn't feel like a high-crime location, it pays to be careful... More
Would recommend you be careful about the car park. There are limited spaces and there's a public car park next door, but it's unmonitored. Although the area doesn't feel like a high-crime location, it pays to be careful there.
I received pretty good service last time I was there, but can't recall any baggage storage service, but I'll happily believe they'll do something to accommodate you, even if it's popping your bags in your unmade room until you come to check in.
Definitely worth contacting them to find out.