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Radisson Hotel Niagara Falls - Grand Island

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04/06/2017 05/06/2017
1 room 2 adults 0 children
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Radisson Hotel Niagara Falls - Grand Island
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325 Reviews from our TripAdvisor Community

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There are newer reviews for Radisson Hotel Niagara Falls - Grand Island
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Showing 308: English reviews
Poznan, Poland
Reviewed 19 September 2015 via mobile

The hotel is quite big with facilities like a swimming pool and a gym. The room was clean, the bed very comfortable, lots of programs on TV. It looks like it was decorated in the 1980s. If you booked a room without a breakfast, you can order it at reception for $9.95 (plus tax).

Thank BJ_Poz
Scott S, General Manager at Radisson Hotel Niagara Falls - Grand Island, responded to this review

Dear BJ_Poz Thank you for your nice comments about your stay here at Byblos Niagara. I am glad you chose our hotel and hope you enjoyed your trip to the United States and Niagara Falls. I will be sure to share your comments with our staff who work very hard to make every guests stay enjoyable. Sincerely, Scott Swagler GM

Brampton, Canada
Reviewed 15 September 2015

The hotel was good value for the money. Both an outside pool and inside pool and right on the water. Restaurant food was fine but service staff ranged from very helpful and friendly to the complete opposite. Would stay there again.

2Thank Johnny690
Scott S, General Manager at Radisson Hotel Niagara Falls - Grand Island, responded to this review

Dear Johnny690 Thank you for taking time to let us know about your stay here at Byblos in September. We are glad everything was so nice for you and I will be sure to share your comments with our staff. We are always working to improve and look forward to your return. Cordially, Scott Swagler GM

Girard, Ohio
Reviewed 13 September 2015

The staff was beyond dedicated. They went out of their way to accommodate us with everything. The hotel is being updated, which is a good thing, kind of dated. We really thought our roomverycomfortable and clean,the view of the river was I ncredible too! Once renovations are done, it will be a five star hotel. We enjoyed it.

Thank Laney870
Brooklyn, New York
Reviewed 12 September 2015 via mobile

DO NOT PATRONIZE this place. This is a horrible place to stay if you want timely service and accommodation. I came here on a tour and they did little to even show that they cared about our well being in terms of eating. We had a time sensitive itinerary that caused us to not fully partake of breakfast (5 mins...

Thank MinahMoOnTheGo
Tonawanda, New York
Reviewed 11 September 2015

Stayed here 25 years ago when it was a Holiday Inn and I don't think the hotel has been updated since then. Shabby décor, sparse staff, dining room had very short hours as well as the bar, not sure but maybe 5-10 PM? The menu was printed in both English and Chinese which I thought was a bit odd. The...

Thank Debbie_Hech
Redwood City, California
Reviewed 11 September 2015 via mobile

The room was pleasant, the cost was reasonable except for the $50 dog fee, the location is about 5 miles from the Falls, and the staff nice, but the breakfast buffet was just awful--no fresh fruit, no yogurt, no decaf coffee, cold real coffee, and eggs that were rubbery.

Thank TedKMartin
Pietermaritzburg, South Africa
Reviewed 10 September 2015

This place is a dump. No service no nothing. Unfriendly not helpful staff. Room was fairly dirty and water leaking from the room above. Free internet did not work, I had to get a helpline number from the janitor and after spending at least 2 hours on the phone to them we where sorted. Lady at reception could not care...

Thank Sam E
Fredericksburg, Virginia
Reviewed 6 September 2015

We stayed here two nights near the end of August. The hotel/resort is in a lovely location on the Niagara River. There is the potential for a lovely stay but the property falls way, way short in all regards. Our reservation was not correct upon arrival but we were able to work it out. The condition of the place is...

Thank Deborah W
Reviewed 4 September 2015 via mobile

Stayed here for a night as part of a bus tour trip. Apart from the WiFi that worked, nothing else was ok. We were in room 153, first thing I noticed was the very wet rug by the entrance to the room where the bathroom is. The AC didn't work, despite turning it to the highest setting. There was no...

Thank Oyesola
Mississauga, Canada
Reviewed 3 September 2015

Byblos Niagara Resort and Spa (formally the Holiday Inn Grand Island). Overlooking the Niagara River and adjacent to the River Oaks Golf Club, this sprawling hotel is 11.5 miles from Niagara Falls and 13.6 miles from downtown Buffalo, within the vicinity of Martins Fantasy Island, Adventure Landing, River Oaks Country Club, Boulevard Mall, and Lasertron. The Hotel has tastefully appointed...

1Thank Naddourra

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04/06/2017 05/06/2017
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  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
  • Free Parking
  • Meeting Rooms
  • Business Centre with Internet Access
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Radisson Niagara is a country-suburban, full service hotel located on the banks of the Upper Niagara River just 12 miles from Niagara Falls and 15 miles to the Buffalo area suburbs and Downtown Buffalo. We feature 263 guest rooms and suites with either 1 king size bed or 2 double beds. Every room has a walk out balcony and over half of our rooms overlook the river and spacious grounds. Each room includes hi definition cable TV and free internet access. We are adjacent to River Oaks Golf Course, a 7,200 Muirhead designed course with privileges as well as River Oaks Marina with short term slip rentals available as well as jet ski rentals. Enjoy the tranquil setting of our hotel after a busy day at the Falls or shopping. ... more   less 

Additional Information about Radisson Hotel Niagara Falls - Grand Island

Address: 100 Whitehaven Rd, Grand Island, NY 14072-1943 (Formerly Byblos Niagara Resort and Spa)
Region: United States > New York > Grand Island
Price Range: $123 - $274 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Radisson Hotel Niagara Falls - Grand Island 3*
Number of rooms: 263
Reservation Options:
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Also Known As:
Holiday Inn Grand Island (Buffalo / Niagara) Hotel Grand Island
Grand Island Holiday Inn
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Questions & Answers

Here's what travellers have asked, with answers from Radisson Hotel Niagara Falls - Grand Island staff and other travellers.
5 questions
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Questions? Get answers from Radisson Hotel Niagara Falls - Grand Island staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“request river view side”
331robertd, 23 May 2017 | Read review
“when you choose room, check everything complimentary stuff, towels, bed!!!”
miaonanc, 19 May 2017 | Read review
“Book through the hotel's own website. They notice that. We got a free upgrade to the suite just because we booked through their website”
jimitkr, 15 May 2017 | Read review
“6th floor rooms are not scheduled for renovation until fall of 2017”
Buckoranch, 10 May 2017 | Read review
“Don't pay extra for a suite, its not worth it!”
elizabethanton, 22 Mar 2017 | Read review
5 of 5
US$109* /night
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