Hampton Inn Buffalo-hamburg
5444 Camp Road, Hamburg, NY 14075
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Avg. C$379 /night, 10/11 - 10/12
C$385
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per night
C$176
per night
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4.5
#1 of 8 hotels in HamburgLocation
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Value
Welcome to Hampton Inn Buffalo-Hamburg, a new hotel with a stylish design, fresh decor and ample, well-lit space for work or leisure. We are located off of I-90 at exit 57, in close reach of Highmark Stadium, home field for the Buffalo Bills football team. Visit the Hamburg Fairgrounds, only a few miles from our comfortable and convenient hotel. Our friendly staff works to ensure your stay is relaxing. Enjoy our free hot breakfast buffet daily or On the Run Breakfast Bags on weekdays. A friendly staff member will recommend nearby restaurants such as Lucia's on the Lake, JP Fitzgerald's and Hat Trix Bar and Grill. When you need a quick snack, stop by our 24-hour Suite Shop. Our meeting room is available for business meetings for up to 30 people. We also provide recreation at our indoor heated pool and fitness center. Take a break from business and play golf at the 18 Mile Creek Golf Course less than 4 miles away.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Pool
Free breakfast
Children Activities (Kid / Family Friendly)
Pets Allowed ( Dog / Pet Friendly )
Business Centre with Internet Access
Paid private parking on-site
Parking
Wifi
Pool / beach towels
Indoor pool
Heated pool
Breakfast available
Breakfast buffet
Meeting rooms
Baggage storage
Non-smoking hotel
24-hour front desk
Express check-in / check-out
Laundry service
Room features
Air conditioning
Safe
Microwave
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Modern
Family
Languages Spoken
English
Location
5444 Camp Road, Hamburg, NY 14075
Getting there
Buffalo Niagara Intl Airport
24.3 km•
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Niagara Falls Intl Airport
41.1 km•
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Rental Cars
255 Restaurants
within 10 kilometers
269Reviews3Q+A14Room tips
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Detailed Reviews
Hotel's Favourite
We have stayed in many Hamptons across the country. This one was one of the very best. Very clean rooms,bathrooms, breakfast area and other public areas. Front desk people all very friendly and helpful. Breakfast was excellent-much better than other places. Hard boiled eggs and scrambled eggs instead of those premade cheese omlets-some people cannot eat those. Skim milk and even almond milk available. Good lowfat yogurt and the muffins and bread were a higher quality than other Hamptons. The breakfast lady was very helpful and kept items stocked. Josh does a great job here.
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Date of stay: September 2022
Value
Rooms
Service
Room Tip: quiet room away from the road
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
The front desk staff was extremely helpful and did everything to make our stay enjoyable. When we noticed that a hair dryer was not in the room, one was brought to the room right away. They also let us check out later than usual so we could change from suits to more comfortable travel clothes.
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Review collected in partnership with Hampton
Date of stay: April 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Deidra M, Director of Sales at Hampton Inn Buffalo-hamburg
Responded Jun 29, 2021
Hello jcherry2021, Thank you for taking the time to write a review of your experience. Our entire team is interested in feedback from our guests. We are glad to see you had an enjoyable visit. Thanks for staying with us. We hope to see you again someday!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We were a little Leary about traveling during COVID-19 but due to a funeral, we needed to. Hotel was totally clean, the loby, hallways, and room were immaculate. They had a grab and go breakfast, coffee, tea and a few wrapped snacks. It was very good. The hotel staff from the check-in to the cleaning personnel were very nice and helpful.According to their literature everything was sanitized all doors that were not occupied were sealed. Great job Hampton Inn.
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Date of stay: September 2020
Value
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This was an around great experience. In town for a family celebration our kids were set to fly in on Saturday night but due to weather their flight was cancelled. My husband and I had arrived by car and alerted the front desk that one of the rooms would only be needed for one evening. Staff were very accommodating and understanding and revised the reservation for the next day and one overnight instead of two.
Our king room was lovely outfitted with a small couch and king size bed. Shower amenities were attached to the shower wall as seems to be what most hotels are doing these days.
Breakfast is back for the most part to pre pandemic days with one exception- instant instead of made oatmeal. A concession I certainly can live with, lol.
This is our third stay here and would certainly stay again when back in the area.
Our king room was lovely outfitted with a small couch and king size bed. Shower amenities were attached to the shower wall as seems to be what most hotels are doing these days.
Breakfast is back for the most part to pre pandemic days with one exception- instant instead of made oatmeal. A concession I certainly can live with, lol.
This is our third stay here and would certainly stay again when back in the area.
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Date of stay: July 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We reserved the Hampton Inn in a block of rooms for a nearby wedding Labor Day weekend. Our King room, 204, was spacious and had a microwave, fridge, loveseat, desk and chair, three wire shelves, and a movable side table. There were light and outlet controls on both sides of the bed. There was a sheer shade that blocked the view (of the front of the hotel and street, not much noise) with a Roman shade that blocked most of the outside light. Lights in the room were dim. The shower was large with easy controls and the AC worked well and was easy to change. The décor is modern. There is a sliding barn door covering the closet and the bathroom, meaning when one was open, the other was closed. This also meant that the bathroom door did not close tightly, and you could hear everything. Breakfast was normal hotel fare; the coffee wasn’t great. Snacks and drinks area available for purchase in the lobby. Housekeeping was very loud at 8:30 am on Monday. Check out the cute town of Hamburg—we had an excellent brunch at the Grange Community Kitchen.
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Date of stay: September 2023Trip type: Travelled with family
Value
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Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This is a nice hotel. We appreciated the travel guidance provided by Javi, hevwas most helpful!
My personal experience with Hampton Inns has been so good that anything less than perfect is noticeable! Most travelers wouldn't notice the minor shortcuts taken at this property. For the price (elevated for the holiday), we expect to be impressed. We felt like this was ordinary... the breakfast was more Choice Hotels than Hampton by Hilton.
All of the staff was pleasant. Cleaning people missed a couple of areas in the room (one area has been missed for awhile).
None of these were deal-breakers. I would choose this hotel again.
My bar may bexa little high, Hampton high!
My personal experience with Hampton Inns has been so good that anything less than perfect is noticeable! Most travelers wouldn't notice the minor shortcuts taken at this property. For the price (elevated for the holiday), we expect to be impressed. We felt like this was ordinary... the breakfast was more Choice Hotels than Hampton by Hilton.
All of the staff was pleasant. Cleaning people missed a couple of areas in the room (one area has been missed for awhile).
None of these were deal-breakers. I would choose this hotel again.
My bar may bexa little high, Hampton high!
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Review collected in partnership with Hampton
Date of stay: July 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
I was so impressed with the customer service this hotel provided! My daughter is staying at this hotel with my wife for a dance competition in Hamburg, as are parents of dancers. I was unable to attend, but I was hoping to put something nice in her and her friends room prior to arrival to wish them good luck. I mentioned this request to Josh yesterday (the GM,) and he jumped right on board to do something special. I used to travel a lot, and I have never had a representative be so helpful in wanting to assist. I had a budget, and he went to the store to pick up flowers and a card for each room and placed it prior to their arrival. This is above and beyond customer service. I highly recommend this establishment if you are looking for exceptional customer service and attentiveness. Thank you Josh for all of your assistance and your follow through, you will put smiles on some kids faces today!
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Date of stay: May 2021
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Deidra M, Director of Sales at Hampton Inn Buffalo-hamburg
Responded Jun 29, 2021
Greetings! Thank you for sharing this wonderful review. Josh and his team are committed to providing exceptional hospitality. We hope you will be able to attend the next competition. We look forward to seeing you in the future!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Being Hilton women for the last many decades (diamond member with over 2mm points) Ive decided to branch out to Marriot because of my constant disappointment with Hilton. Our 1 night stay at this Hampton was ok for the price point.
Pros: the breakfast was what I'd expect (eggs, meat, cereal, waffles, no yogurt ☹️). The decor was updated and pleasant, the bedding was soft and comfortable, the rooms had a microwave and mini fridge. The work out room was open 24 hrs and decent. Cons: Our beds were very squeaky, you could hear every step the people above us made, the bathroom wasn't clean, the check in person was unfriendly at best (which I've come to expect from Hilton regardless of the brand, except in fort Collins CO, and is the main reason why I'm exploring Marriotts) the location was industrial-like nothing appealing, the available TV stations were basic with zero movie channels, only commercial laden channel options. I have found no benefit, in terms of service, for being a Hilton honors member with any kind of status.
Pros: the breakfast was what I'd expect (eggs, meat, cereal, waffles, no yogurt ☹️). The decor was updated and pleasant, the bedding was soft and comfortable, the rooms had a microwave and mini fridge. The work out room was open 24 hrs and decent. Cons: Our beds were very squeaky, you could hear every step the people above us made, the bathroom wasn't clean, the check in person was unfriendly at best (which I've come to expect from Hilton regardless of the brand, except in fort Collins CO, and is the main reason why I'm exploring Marriotts) the location was industrial-like nothing appealing, the available TV stations were basic with zero movie channels, only commercial laden channel options. I have found no benefit, in terms of service, for being a Hilton honors member with any kind of status.
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Date of stay: November 2022Trip type: Travelled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This is a fairly new hotel that was built fast and cheap. There is a complete lack of sound proofing between rooms and floors, to the point where you can hear every step the person above you takes and complete conversations your next door neighbor is having through the walls. You have to run the fan in the heater all night in order to block out the road noise. And to top it all off, the front desk personnel do not honor your request for room types. The manager/owner also does not respond to complaints.
If you don't mind the noise, then this hotel is fine. Rooms were clean and comfortable.
If you don't mind the noise, then this hotel is fine. Rooms were clean and comfortable.
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Review collected in partnership with Hampton
Date of stay: March 2021Trip type: Travelled on business
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Josh Reinhardt, General Manager at Hampton Inn Buffalo-hamburg
Responded Apr 3, 2021
Hi Timothy, Thank you again for reviewing our property. We have already been in touch regarding the noise issue you experienced on a different review platform. Have a good day.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Traveling thru and decided to spend the night here. Good spot would have been nice to have a park close by to stretch our legs after the long drive. Very friendly staff and clean facilities. Comfortable beds made for good night sleep. Should supply more foot towels in handicap bathrooms since water spills out.
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Review collected in partnership with Hampton
Date of stay: May 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Deidra Mutka, Sales at Hampton Inn Buffalo-hamburg
Responded Jun 28, 2021
Hello mdb25, Thank you for taking the time to share a positive review. Our entire team is interested in receiving feedback about the experience we provided. It makes us very happy to see that you enjoyed your visit. Thank you for choosing to stay here. We hope to see you again, the next time you travel through!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We do not allow dogs that are pets.
Not sure, give them a call. It definitely is a well maintained hotel
If you used TripAdvisor routinely, you might not have had some of these issues. When I am about to take a trip, I check TripAdvisor reviews of the places I am contemplating staying and the activities I am considering.
I also write detailed reviews to help others make this type of decision.
If you stayed at more Hampton Inns, you would realize that the one in Buffalo Hamburg is quite a good one.
Four is the standard number of insulated paper cups by the coffeemaker in a Hampton Inn room.
I have recently been in a Hampton Inn on Montage Mountain, in Pennsylvania, where there was only one cup in the entire room, among other serious deficiencies (you can check my review--I also did not get a decent explanation by the manager, even after calling her directly, at her invitation, in response to my TripAdvisor review, which I titled, "Was Goldilocks in my room or not?"
In a Hampton Inn, there is a station with hot water for tea and several types of coffee 24/ 7--there are always napkins and paper cups there and you can help yourself to whatever you need.
Also, I asked the question about the paucity of trash cans in the dining area to a Hampton Inn several years ago--apparently it is company policy. When the breakfast area is open, there are additional trash cans within and there are also trash cans in the lobby.
The fresh white duvet cover, which you complained about in your review ( The ultra white comforters are nice, but white? I am visualizing all the yucky stuff that can end up on a comforter and look pretty gross), is one of the primary reasons I stay at Hamptons. It is also a standard feature at every Hampton Inn. Did you find anything yucky on your duvet cover? Were you aware that the duvet cover is freshly laundered for each guest?
If you have further issues with the hotel's response, you can always contact Hilton customer service.
However, if you were offered an alternate room with a bathtub and you did not choose to move, that is your issue and management is not bound by its satisfaction guarantee.
I have no ties whatsoever to Hilton management, but I am a Diamond Hhonors member this year and Hamptons are my preferred accommodation when on the road.
Next time you travel, 344 willow, do your research and you will not be disappointed.
The Hampton website has pictures of the type of rooms they offer at each site, as do the websites of Holiday Inns and most other motel and hotel chains.
Hope your next trip is more enjoyable and welcome to the TripAdvisor community.
"Parking is free. No EV chargers on-site although there is one down the street at the Burger King."Read full review
"IF you like rooms smelling like smoke stay here! Priced as a luxury hotel looks like a budget on the inside. Staff rude, inept!"Read full review
PRICE RANGE
C$199 - C$328 (Based on Average Rates for a Standard Room)
LOCATION
United StatesNew YorkHamburg
NUMBER OF ROOMS
80
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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Frequently Asked Questions about Hampton Inn Buffalo-hamburg
Which popular attractions are close to Hampton Inn Buffalo-hamburg?
Nearby attractions include Hamburg Gaming (2.1 km), Penn Dixie Fossil Park & Nature Reserve (4.3 km), and Ralph Wilson Stadium (5.8 km).
What are some of the property amenities at Hampton Inn Buffalo-hamburg?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
Which room amenities are available at Hampton Inn Buffalo-hamburg?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Hampton Inn Buffalo-hamburg?
Guests can enjoy free breakfast during their stay.
Is parking available at Hampton Inn Buffalo-hamburg?
Yes, free parking and paid private parking on-site are available to guests.
What are some restaurants close to Hampton Inn Buffalo-hamburg?
Conveniently located restaurants include Ilio DiPaolo's Restaurant & Banquet Facility, Lucia's on the Lake, and Waterstone Grill.
Are there opportunities to exercise at Hampton Inn Buffalo-hamburg?
Yes, guests have access to an indoor pool and a fitness centre during their stay.
Are pets allowed at Hampton Inn Buffalo-hamburg?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Hampton Inn Buffalo-hamburg offer any business services?
Yes, guests have access to a business centre and meeting rooms during their stay.
Are there any historical sites close to Hampton Inn Buffalo-hamburg?
Many travellers enjoy visiting Boise-Lord House (1.7 km).
Is Hampton Inn Buffalo-hamburg accessible?
Yes, it offers wheelchair access and reduced mobility rooms. For specific enquiries, we recommend calling ahead to confirm.