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Quality Inn

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Quality Inn
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104 Reviews from our TripAdvisor Community

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Showing 103: English reviews
Reviewed 28 March 2015

I like how the front desk people know me and great me by name every time. When they do the little things like ask me how my trip in was and take the time to actually have a conversation with you it makes me feel like its a second home. Not to mention the beds they have here are much...

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Helpful?
3Thank Christian J
G M, General Manager at Quality Inn, responded to this review

Thank you so much for your kind review. We appreciate positive feedback and hope you will continue to enjoy future stays with us.

Ohio
Reviewed 8 March 2015

Hubby and I came for a concet this weekend. Not to far away from the downtown Buffalo area and we didn't have to pay a ridiculous price either. The front desk staff Sam & Todd were very friendly and great with directions. Rooms were clean and beds were comfy. What else could we ask for.

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Thank Melissa S
G M, General Manager at Quality Inn, responded to this review

Than you for such a positive response. We love to hear these and we hope to see you again.

Buffalo, New York
Reviewed 6 January 2015

I typically stay at this hotel every other month for a few days. The front desk staff is always pleasant & helpful. My room although outdated is always clean and the beds are the best sleep I ever get when I'm away from my own. Housekeepers always smile & say hello. Breakfast, its free but its better than a continental....

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2Thank William C
G M, General Manager at Quality Inn, responded to this review

Thank you so much for your positive review. We have started a turnover with new staff so we are in hopes of a great transition for 2015. We look forward to seeing you again.

Pittsburgh, Pennsylvania
Reviewed 27 December 2014

We had a horrible experience with this hotel. The room itself was adequate though the bathroom was subpar. The shower was uneven and the bottom was cracked. Housekeeping did not clean the sink or make up both beds. The staff was disorganized upon checkin. Worst part was we had items stolen out of our room and the hotel staff refused...

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5Thank My3boys16
Wilton, Connecticut
Reviewed 22 October 2014

Not worth it - skip this hotel. It was football weekend - so wasn't expecting four stars but certainly not this. Rooms are dirty - a good vacuum is needed. Get this house keeping only made one bed??? Will never ever stay here again. Good thing - polite staff.

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3Thank SaltyDog54
Wasaga Beach, Canada
Reviewed 2 October 2014

Where is the Quality Inn? Quality Inn has been one our preferred accomodations. We arrived at this hotel to find it was attached to a Super 8. Parking was very inconvienient and there was no elevator to bring your bags to the room. We had to carry our four bags 2 flights to our room. The room seemed to be...

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3Thank Getfact
G M, General Manager at Quality Inn, responded to this review

I extend my own apologies for the inconvenience this problem has caused you. It is apparent that we need to train our weekend hskp help more thoroughly.

Lancaster, Pennsylvania
Reviewed 27 September 2014

I've stayed at several Hamburg area hotels, and this hotel is easily the worst. The hotel itself is pretty run down- the hallways smell, the bathrooms are not vented and they've caused mildew in the bathrooms and the rooms themselves. The worst part of my stay was that the live band in the attached bar/restaurant kept me up past 2am...

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2Thank 1111PATraveller
Hamilton, Canada
Reviewed 2 September 2014

Seemed out dated. But say was ok. Breakfast was ok. Self serve not lot of options. The best part was the bar that's attached to the hotel in the front. Best wings around hands down & stuffed peppers to die for. That made up for the hotel.

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1Thank Diesel D
G M, General Manager at Quality Inn, responded to this review

Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

Reviewed 2 September 2014

As the title says, this hotel was nothing spectacular but there were no major problems. Clerk was very polite at check in. Music from restaurant/lounge was quite loud but it didn't last late that we noticed. The bathroom could use some attention--very loose shower head and the grout in tub was stained, I'm sure from mold. On two towels per...

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1Thank MarciD
Glen Head, New York
Reviewed 2 September 2014

I stayed at the Quality Inn during my trip to Buffalo on Labor Day weekend. Overall, it was an OK stay where I made it out in one piece but it could've been better considering everything. The room had a well made bed but torn curtains and the bathroom felt like it was one step away from growing mold. The...

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2Thank conrade886

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
About the property
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Suites
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access

Additional Information about Quality Inn

Address: 5440 Camp Road, Hamburg, NY 14075
Region: United States > New York > Hamburg
Price Range: $72 - $155 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Inn 2.5*
Number of rooms: 86
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Questions & Answers

Questions? Get answers from Quality Inn staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“They say you get what you pay for but within our group of 50+ prices were all over!”
 of 5 bubbles bmacgoo, 12 Aug 2016 | Read review
“One of the remodeled rooms is preferential.”
 of 5 bubbles regiss246, 17 Jul 2016 | Read review
“Don't book this hotel!”
 of 5 bubbles 666jent, 6 Jul 2016 | Read review
“All rooms are great . Very consistent”
 of 5 bubbles 443RickG, 10 Dec 2015 | Read review
“Choose an alternate hotel.”
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 of 5 bubbles M7941ROlauram, 7 Dec 2015 | Read review
5 of 5