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Super 8 Hamburg

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Super 8 Hamburg
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257 Reviews from our TripAdvisor Community

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Showing 252: English reviews
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Hamburg, New York
Reviewed 5 days ago NEW

Mold in the Bathroom . tv remote control had crust from the last guest clear they don't wipe things down.. There was axe soap in the tub from the last guest wonder if they even cleaned it..room smelled like cigrettes and stale ...doesn't matter if this a smoking room should be stale...

Review collected in partnership with Super 8
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Helpful?
Thank C3078RX
-HotelManagementNY, Guest Relations Manager at Super 8 Hamburg, responded to this review

Dear C3078RX, Thank you for completing our guest satisfaction survey and letting us know about your recent experience at our hotel. I am so sorry that you smelled smoke in your room and I want to assure you that we do our best to ensure that smokers do not smoke in our non-smoking rooms; and when a situation like this...

Cleveland, Ohio
Reviewed 1 week ago

After having unsatisfactory experiences at two other Hamburg, NY hotels (see my other reviews) I decided to try the Super 8. Tucked behind a newly built Quality Inn the Super 8's location is low-profile and far enough away from the NY Thruway that you don't hear it all night long. My room was clean and spacious, well-lit, and equipped with...

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Helpful?
Thank terrymA1171SS
-HotelManagementNY, Guest Relations Manager at Super 8 Hamburg, responded to this review

Dear terrymA1171SS, We are so glad to know that you had a great time with us and thank you so much for appreciating our efforts of providing you with clean and comfortable accommodations in a reasonable cost. We would love to have you back and we do hope to see you again soon. Thank you so much for your business...

Erie, Pennsylvania
Reviewed 3 weeks ago

Upon entering and walking to the room on the ground floor , it appeared that upgrades had been done and the décor was nice. The room was clean and quiet , as in most older hotels , walls were thicker and provided more soundproofing. The staff was great and helpful , as was the owners family . Stayed New Years...

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Helpful?
Thank Regis S
-HotelManagementNY, Guest Relations Manager at Super 8 Hamburg, responded to this review

Dear Regis S, Thank you so much for your feedback and kind words regarding the five star service and accommodations that you received during your most recent stay with us! It's rewarding to learn that we exceeded your expectations with the accommodations, hospitality and cleanliness of our guest rooms. We would love to have you back and we do hope...

Altamont, New York
Reviewed 5 weeks ago

Checked into the hotel lady at front desk was short with me. I asked about aaa discount she said it would only save you 5 dollars I get the bill and it wasn't taken off said she couldn't because I booked it online. Which I have before and it was taken off. I asked if there was a late check...

Review collected in partnership with Super 8
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Helpful?
Thank U789OBthomast
-HotelManagementNY, Guest Relations Manager at Super 8 Hamburg, responded to this review

Dear U789OBthomast, Thank you for your review, your feedback and your comments regarding your stay. I do apologize for the problem our staff has caused you. We look forward for a general orientation soon so we can better our services to our customers. Your comments help us to see where we need to improve and we appreciate that you have...

Cocoa, Florida
Reviewed 12 January 2017

We reserved two rooms which ended up on different floors. Lady at from desk moved one room to a smoking room, which we had to go back and change. Poor staffing issue with front desk clerk also in charge of breakfast and he could not keep multiple items from running out. Twice coffee ran out and we had to ask...

Review collected in partnership with Super 8
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Helpful?
Thank Marc D
-HotelManagementNY, Guest Relations Manager at Super 8 Hamburg, responded to this review

Dear Marc D, Thank you for sharing your experience, and I am so sorry to learn that we failed to meet your expectations of quality service and accommodations. Know that your voice is of tremendous importance to us and we are confronting each of the issues that you mentioned to ensure that no guest has this experience in the future....

Ballston Lake, New York
Reviewed 11 January 2017

Not a bad hotel for a cheap stay, I've been in better, but for the cheap cost I definitely couldn't complain

Review collected in partnership with Super 8
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Helpful?
Thank richardtD5817NL
-HotelManagementNY, Guest Relations Manager at Super 8 Hamburg, responded to this review

Dear richardtD5817NL, Thank you for your review, your feedback and your comments regarding your stay. Your satisfaction and enjoyment are very important to us. While I am glad you do see it as a good value for your money and that you do intend to return and We hope you'll be truly impressed during your next guest experience at our...

Reviewed 23 December 2016 via mobile

Very clean and modern hotel. Friendly staff. Comfortable beds. Great value. Here for only one night to watch the Dolphins / Bills game tomorrow. Glad I picked this hotel. Food and shopping only 10 minutes away.

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Helpful?
Thank MartinToronto37
-HotelManagementNY, Guest Relations Manager at Super 8 Hamburg, responded to this review

Dear MartinToronto37, Thank you for giving us the opportunity to recognize our staff for their exemplary work in providing clean and comfortable experience for our valued guests. Our staff is highly trained to give you an exceptional experience, and to provide our customers the best we can offer in a reasonable price. We can't begin to tell you how much...

Reviewed 3 December 2016

My wife and I were traveling to Orchard Park to watch a friend play and sing. We found this Super 8 to have the best prices and was most convenient to the venue that we were going to visit. Check-in was super easy and the person checking us in was extremely friendly. Our room was a very clean and practical...

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Helpful?
Thank Eric O
-HotelManagementNY, Guest Relations Manager at Super 8 Hamburg, responded to this review

Dear Eric O, Thank you so much for sharing your review and giving us an honest look at the guest experience in our hotel. I am glad that you enjoyed the value and the convenient location of our hotel! We are delighted by your compliments, rating and review of our high housekeeping and hospitality standards. Your 5 stars review is...

Rochester, New York
Reviewed 27 November 2016

We (family of 4 - 2 adults, 2 kids 8 & 11)stayed in this hotel for one night while we were in town for an event at the Event Center. This was one of the least expensive hotels among a number of others in close proximity I found online so I was not expecting much. The room was newly renovated...

Review collected in partnership with Super 8
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Helpful?
Thank MAZE L
-HotelManagementNY, Guest Relations Manager at Super 8 Hamburg, responded to this review

Dear MAZE L, Thank you for your kind comments and review regarding our high standards of cleanliness, hospitality and you enjoyed the breakfast offered at our hotel. Hearing about how our efforts to give you a pleasant and accommodating experience have been successful is very rewarding for every member of our staff and management team. I do apologize for the...

Niagara Falls, Canada
Reviewed 22 November 2016

Review collected in partnership with Super 8
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Thank Cwleviathan
-HotelManagementNY, Guest Relations Manager at Super 8 Hamburg, responded to this review

34 photos of this hotel

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included

Additional Information about Super 8 Hamburg

Address: 5442 Camp Rd, Hamburg, NY 14075-2749
Region: United States > New York > Hamburg
Price Range: $72 - $147 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Super 8 Hamburg 2*
Number of rooms: 54
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Questions & Answers

Questions? Get answers from Super 8 Hamburg staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The 2nd floor is best if you just want to work or rest. There was no hallway noise my entire stay!”
 of 5 bubbles terrymA1171SS, 16 Feb 2017 | Read review
“bed is very comfortable and quit hotel”
 of 5 bubbles 843harrisp, 5 Jan 2016 | Read review
“Stay at Quality Inn next door”
 of 5 bubbles B5604QLMike_S, 28 Aug 2015 | Read review
“No elevator in hotel. Hallways dark & dingy. Stairs difficult if disabled. Cleaning staff up and yelling in the halls.”
 of 5 bubbles spookitty, 10 Jul 2015 | Read review
“Stay at another motel. And, not the Quality Inn attached to the same property here. It did not seem much better.”
 of 5 bubbles 787sh, 13 Aug 2014 | Read review
5 of 5