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Holiday Inn Express Suites Hamburg

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220 Reviews from our TripAdvisor Community

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Showing 214: English reviews
Clarence, United States
Reviewed 1 week ago NEW

For the second time I utilized the first floor meeting space to present my ServSafe Food Protection Manager session for a client in early January 2017. Convenient parking surrounds the property, and when I arrived @ 7:30am I was able to park close to the building so brining my equipment and session supplies inside was a very short walk via...

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Helpful?
Thank Lori T
Reviewed 2 weeks ago via mobile

Caught in a terrible snowstorm on our way from Niagara Falls to Cleveland, we had to pull off the interstate and seek shelter. This hotel was a wonderful find! Austin at the counter was super helpful and polite. We were able to use the small but efficient gym and even dip in the indoor pool with the snow swirling around...

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Thank Joy S
Fairport, New York
Reviewed 3 weeks ago

Just needed a something decent and clean as we were only in town one night for a nearby Christmas party. Based on reviews of the 4-5 hotels in this general area right off the Thruway exit it seemed the Holiday Inn was the only place to go. Place was right off the Thruway, very clean, friendly staff, free Internet and...

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Thank Clarkvara
London, Canada
Reviewed 12 December 2016 via mobile

We stayed overnight after the Bills game. We were so pleased with our entire experience. From checking in early, to entering a clean and comfortable room, to returning after a cold game to warm cookies and tea, to waking up to an amazing continental breakfast. All of the staff were so kind and helpful. Thanks for making our stay so...

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Thank JulieElizabeth2014
Granite Springs, New York
Reviewed 30 November 2016 via mobile

Only minutes from parkway, and close to Hamburg and Boston. Room was great and having breakfast in lobby was really appreciated! The front desk staff was very attentive and friendly. We'll certainly recommend our family members to stay here!

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Thank enmpecos
Reviewed 27 November 2016 via mobile

Pretty nice and clean rooms. FamilyThanksgiving gate away from out of town. Good breakfast place and nice Laundry room. Friendly staff and easy access to high way. The pool was very cold water, you should put warm water when the temperature cold out side!

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Thank Am2ru
Coopersburg, Pennsylvania
Reviewed 29 October 2016 via mobile

This is a great place to stay, it's clean, the staff is friendly, and it's decently priced. Traveling 30 weeks of the year I understand the value of a decent hotel and this one fit the bill for the Holiday Inn name. Smiles upon checking in, a really good breakfast each day, a nice gym, and it's conveniently located. The...

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Thank wkrupa
Concord, New Hampshire
Reviewed 18 October 2016

Clean, check in easy, efficient, breakfast good, but bathroom door had one position...open! And, it comes almost right to edge of the toilet bowl so it needs to be kept out of the way with your knees....where is housekeeping on this?? the refrigerator, while set 3/4 notches down from the coldest froze everything and there was no decaf coffee...ah, housekeeping...where...

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Helpful?
Thank r1manchester
IHGService, Guest Relations Manager at Holiday Inn Express Suites Hamburg, responded to this review

Dear r1manchester, Thank you for your stay and for leaving a review about our hotel on TripAdvisor. I appreciate the high rating you gave us in terms of cleanliness and service. On the other hand, I would like to apologize for the disappointments you had with the bathroom and with the fridge. Your comments are valued and noted and be...

Houston, Texas
Reviewed 6 October 2016 via mobile

This otherwise very nice holiday inn express has tremendous highway noise on one half of the building. I was exhausted and got maybe a half an hours sleep due to the trucks rolling by my window all night long. Air conditioning fan is set to go on and off with the heat and AC you cannot have continuous white noise...

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Helpful?
Thank UnitedMillionMiler
IHGService, Guest Relations Manager at Holiday Inn Express Suites Hamburg, responded to this review

Dear UnitedMillionMiler, Thank you for your recent stay and for taking the time to write a review of our hotel. It is regrettable that some aspects of our property did not live up to your expectations. I sincerely apologize for any inconvenience you may have experienced particularly with our pool and the noise levels. Please allow us to follow up...

Canada
Reviewed 25 September 2016

This hotel was great. Everything you needed and more. Everything was clean, updated and modern. It's located in a quieter area but there are still enough restaurants, stores, etc nearby. Service was good. Would stay again.

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Helpful?
Thank socon018

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Self-Serve Laundry
  • Room Service
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
The Holiday Inn Express Hotel & Suites features 84 quest rooms and suites, and is an interior corridor hotel conveniently located off I-90 at exit 57 in Hamburg, NY. This Hamburg, New York hotel is the ideal location for business and leisure travelers alike. This Hamburg hotel is situated just a short drive from Buffalo/Niagara tourist attractions, shopping malls, sporting venues, colleges and universities. Attractions include: America's Fair, Fairgrounds Gaming & Raceway, The Agri-Center, Ralph Wilson Stadium - Home to the Buffalo Bills, Downtown Buffalo / Canada, HSBC Arena - Home to the Buffalo Sabres and Buffalo Theatre/Nightlife District just to name a few.If you are planning a business or social function, we offer one meeting room accommodating up to 30 people. Let our professional sales staff plan and execute your function right down to the last detail.Additional hotel amenities include: Express Start breakfast bar, business center, high-speed Internet access, indoor heated pool, fitness room, dry-cleaning services and free parking. We look forward to your stay at the Holiday Inn Express Hotel & Suites where it is always our pleasure to serve you! ... more   less 

Additional Information about Holiday Inn Express Suites Hamburg

Address: 3565 Commerce Place, Hamburg, NY 14075
Region: United States > New York > Hamburg
Price Range: $149 - $207 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Suites Hamburg 2.5*
Number of rooms: 84
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Also Known As:
Holiday Inn Express Suites Hamburg Hotel Hamburg
Holiday Inn Hamburg
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Suites Hamburg staff and other travellers.
3 questions
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Laurelton, Pennsylvania, United States
West Seneca, New York
over a year ago

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Questions? Get answers from Holiday Inn Express Suites Hamburg staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Good property for smaller meetings and/or training sessions”
 of 5 bubbles lorit258, 15 Jan 2017 | Read review
“If you get room 402 make sure they fixed the door as I asked them to”
 of 5 bubbles r1manchester, 18 Oct 2016 | Read review
“Corner room was large, sun-filled, and quiet.”
 of 5 bubbles TheresaGEndicott_NY, 7 Sep 2016 | Read review
“We had a room at the FAR end of the lobby but the stairs were an fast and easy exit to load and unload our car.”
 of 5 bubbles MOCAGirl, 3 Sep 2016 | Read review
“Use GPS to find the hotel.”
 of 5 bubbles ABC123Ct, 6 Jun 2016 | Read review
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