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    Best Western Rochester Marketplace Inn

    940 Jefferson Rd, Henrietta, NY 14623
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    2017-08-06 2017-08-07
    US$109
    US$90
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    Overview
    • Excellent31%
    • Very good34%
    • Average20%
    • Poor9%
    • Terrible6%
    Travellers talk about
    “free dinner” (14 reviews)
    “cookies” (23 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Hot Tub
    Non-Smoking Hotel
    Airport Transportation
    Family Rooms
    Fitness centre
    Wheelchair Access
    Business Centre
    Self-Serve Laundry
    Shuttle Bus Service
    2.5 Star Hotel
    All hotel details
    Offers from Best Western Rochester Marketplace Inn
    Special Offer: $10 GIFT CARD EVERY NIGHT
    Hotel deals
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    Rooms
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    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (389)
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    There are newer reviews for Best Western Rochester Marketplace Inn
    See the most recent reviews

    131 - 135 of 375 reviews

    Reviewed 22 May 2015

    My family booked 2 rooms for 3 nights a year ago for my brother's graduation. My Dad called and confirmed the reservation at 3 pm the day of explaining that my family would be arriving after 10 pm due to the long drive to Rochester....More

    3  Thank CDARZ
    Response from James_Best_Western, General Manager at Best Western Rochester Marketplace InnResponded 26 May 2015

    Dear Guest, Thank you so much for taking the time to inform me of the issues you had at check in. It is our mission to provide the highest customer service during your stay. I would like to apologize for the fact that you did...More

    Reviewed 19 May 2015

    Hotel was very nice .You could tell that when you walked in with hot coffee, lemon water and cookies for you to enjoy. The staff was great and great location if you like to shop as the mall is close . Great continental in morning...More

    Review collected in partnership with Best Western
    2  Thank Cheryl P
    Response from James_Best_Western, General Manager at Best Western Rochester Marketplace InnResponded 26 May 2015

    Dear Cheryl, Thank you so much for taking the time to share with us your stay, I am happy to hear that you enjoyed your time with us and we exceeded all expectations. I am also pleased to hear that you liked the complimentary snacks...More

    Reviewed 13 May 2015

    the quality of the hotel is average but considering the price, it's the best deal i experienced. specially if you're in group and book on monday to thursday, with the free breakfast and dinner, you're sure save a lot.More

    Review collected in partnership with Best Western
    Thank Rossini C
    Response from James_Best_Western, General Manager at Best Western Rochester Marketplace InnResponded 26 May 2015

    Dear Guest, Thank you so much for your kind words, I am pleased to hear that you enjoyed your time with us. The dinner and drink is a great added amenity at no cost to you, We look forward to your next visit to the...More

    Reviewed 6 May 2015

    The location of this hotel is why we return. We also are rewards club members, so staying at a Best Western gives us perks with the chain. We have been coming to this hotel since 2009. Years ago we were told by desk staff that...More

    Review collected in partnership with Best Western
    1  Thank Noreen M
    Response from James_Best_Western, General Manager at Best Western Rochester Marketplace InnResponded 12 May 2015

    Dear Valued Guest, Thank you so much for your feedback on your past and current stay with us. I am happy to hear that you always stay with us when in Rochester. I understand your concern in regards to renovations and am happy to share...More

    Reviewed 21 April 2015

    Very clean, the bed was extremely comfortable. This is the first hotel in Rochester I have been a repeat customer for. It is good for a single traveler, since the small bathrooms don't matter as much. The stairway and elevator are both right in the...More

    Review collected in partnership with Best Western
    Thank deborahl212
    Response from James_Best_Western, General Manager at Best Western Rochester Marketplace InnResponded 12 May 2015

    Dear Deborah, Thank you so much for the feedback I am very happy to hear that you enjoyed your stay with us and that you continue to visit the property. I would like to thank you for being a loyal customer, myself and the staff...More

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    About
    Amenities
    • Top amenities
    • Free High Speed Internet ( WiFi )
    • Free Parking
    • Breakfast included
    • Fitness Centre with Gym / Workout Room
    • Hotel Amenities
    • Free Parking
    • Breakfast included
    • Self-Serve Laundry
    • Shuttle Bus Service
    • Airport Transportation
    • Meeting Rooms
    • Business Centre with Internet Access
    • Room amenities
    • Microwave
    • Things to do
    • Fitness Centre with Gym / Workout Room
    • Hot Tub
    Details
    • Price range
    • US$74 - US$170 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #6 Business Hotel in Henrietta
    • Room types
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 101
    • Reservation Options
    • TripAdvisor is proud to partner with Best Western, Booking.com, Expedia, Orbitz, Hotels.com, TripOnline SA, Travelocity, Hotwire, Cheap Tickets, Cancelon, getaroom.com and HotelQuickly so you can book your Best Western Rochester Marketplace Inn reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • New York >
    • Finger Lakes >
    • Henrietta
    • Also Known As
    • Best Western Marketplace Hotel Rochester ,
    • Best Western Rochester ,
    • Rochester Best Western
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    Traveller (27)
    Room & Suite (23)
    Dining (5)
    Hotel & Grounds (11)
    Bathroom (6)
    Business Centre & Event Rooms (1)
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    Ask a question
    Questions & Answers
    mkim5473
    18 October 2016|
    Answer Show all 5 answers
    Response from Lynn R | Property representative |
    Hello, Unfortunately we do not.
    0
    Votes
    Denise23
    28 August 2014|
    Answer Show all 5 answers
    Response from BestWesternHotels | Property representative |
    Hi, at this time we do not allow pets at our hotel (service animals are an exception). Thank you.
    0
    Votes
    Room Tips
    "Perhaps rooms away from main road, Rt 252 or Jefferson Road would be quieter"
    Read review
    "324... faces the parking lot and street but there was no traffic noise during the night."
    Read review
    "Ask for a room that does not require you to use old locked side doors."
    Read review
    "We were in the back on the third floor and had no problem with noise."
    Read review
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