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Homewood Suites by Hilton Rochester / Henrietta

PricelineUS$124*
View Deal
04/06/2017 05/06/2017
1 room 2 adults 0 children
US$246*
US$124*
Great Deal
US$129*
US$129*
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Homewood Suites by Hilton Rochester \/ Henrietta
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460 Reviews from our TripAdvisor Community

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There are newer reviews for Homewood Suites by Hilton Rochester / Henrietta
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Showing 458: English reviews
Lake Placid, New York
Reviewed 7 October 2016

When I checked in, Matt, the assistant general manager greeted me at the front desk. I mentioned we were staying a few nights while our 3 year old was having hip surgery at Strong Memorial. Matt was very compassionate in regards to our situation. He made our stay and our evening by having a bottle of wine, a box of...

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Helpful?
Thank ADKPhotography R
Matt C, Manager at Homewood Suites by Hilton Rochester / Henrietta, responded to this review

ADKPhotography R, Thank you for sharing with us how pleased you were with your stay! We're glad to hear Matt and the rest of the staff helped make a stressful time a little bit better for you and your family. We look forward to welcoming you back the next time you are in Rochester. Thanks again! Brent Palmer General Manager

Henrietta, United States
Reviewed 5 October 2016

As part of the Hilton chain, you can depend on everything being well done. Good variety at breakfast, towels at the pool, etc... The staff was very pleasant and always helpful. Great location for getting on Interstate 390 and for shopping, restaurants.

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank Karen W
Matt C, Manager at Homewood Suites by Hilton Rochester / Henrietta, responded to this review

Karen W, Thank you for taking a moment to share your thoughts about your stay. We're very happy to hear you enjoyed yourselves during you stay, and that the staff was helpful. We hope to have you back again very soon! Thanks again! Matt Clark Assistant General Manager

Orillia, Canada
Reviewed 30 September 2016

Loud AC unit. Cupboards chipped. Room smelled of a freshener trying to cover up smoke smell. Overall room was "tired" looking. Bathroom was clean, but not spotless. When I add the Canadian exchange rate, this room was not worth the cost.

Review collected in partnership with Homewood Suites by Hilton
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Thank 139terryo
Matt C, Manager at Homewood Suites by Hilton Rochester / Henrietta, responded to this review

139terryo, Thank you for taking the time to let us know about your stay. We're sorry to hear you felt everything wasn't what it should have been. Your comments will be addressed with the housekeeping staff. We hope to have you back again soon so we can show you our best. Matt Clark Assistant General Manager

New York City, New York
Reviewed 28 September 2016

The hotel is very nice and clean. The staff, especially Chris and Matt, were very friendly and helpful. The room was spacious and clean. My only reason for my rating of 4 stars and not 5 stars was because the mattress was not comfortable. The breakfast the next morning offered a nice variety, hot & cold food, dining area was...

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Helpful?
Thank Kerry1820
Matt C, Manager at Homewood Suites by Hilton Rochester / Henrietta, responded to this review

Kerry1820, Thank you for taking a moment to share your thoughts about your stay. We're very happy to hear you enjoyed yourselves during you stay, and that the staff was helpful. We hope to have you back again very soon! Thanks again! Matt Clark Assistant General Manager

Bend, Oregon
Reviewed 10 September 2016

Extraordinary service by most of the staff was the exception that shined against a hotel that looked and felt neglected. I reserved and used three double suites for myself and family members traveling to Rochester for a wedding. Proximity to the airport and distance from wedding events made it the perfect location for us, Many small things in all three...

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Helpful?
Thank edd51766
Matt C, Manager at Homewood Suites by Hilton Rochester / Henrietta, responded to this review

edd51766, Thank you for taking the time to share your thoughts with regards to your stay. We're glad to hear our staff was accommodating to your needs. We're sorry if you felt your stay was less than it should have been. We will be sharing your comments among the management team and with our ownership. We hope to see you...

Oregon
Reviewed 9 September 2016

I have never been more disappointed in a hotel, much less one that bears the Hilton name. With the exception of staff who were overall professional, caring and friendly, this hotel falls far short of what I think any Hilton property should be. From dirty and poorly maintained carpet to peeling wall paper in rooms, barely acceptable housekeeping and an...

Review collected in partnership with Homewood Suites by Hilton
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Thank oredd
Matt C, Manager at Homewood Suites by Hilton Rochester / Henrietta, responded to this review

oredd, Thank you for taking the time to share your thoughts with regards to your stay. We're glad to hear our staff was accommodating to your needs. We're sorry if you felt your stay was less than it should have been. We will be sharing your comments among the management team and with our ownership. We hope to see you...

Charleston, South Carolina
Reviewed 6 September 2016

The hotel in general was very nice and clean. The rooms were a decent size and the bathroom was large enough for 2 people to get ready at the same time. Check-in was quick and the staff was all nice. The only problem that I found with the hotel is the breakfast in the morning. They had the usual (eggs,...

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Helpful?
Thank Daniel H
Matt C, Manager at Homewood Suites by Hilton Rochester / Henrietta, responded to this review

Daniel H, Thank you for taking the time to share your thoughts with regards to your stay. We're glad to hear you enjoyed yourself. We're sorry if you felt the breakfast didn't meet your needs. We will share your thoughts with Hilton's food and beverage team. We hope to see you back here the next time you are in Rochester....

Rochester, NY
Reviewed 3 September 2016

This review starts when *trying* to get into the building with luggage. No automatic doors. It is a standard size. It took 4 tries, rocking the luggage cart back and forth, to get it in the door. I dropped items off the cart which meant I had to push the cart out, reorganize the luggage and try again. I was...

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Helpful?
Thank wineluvr
Matt C, Manager at Homewood Suites by Hilton Rochester / Henrietta, responded to this review

wineluvr, Thanks for taking a moment to share your thoughts with regards to your stay. We're sorry to hear you experienced difficulties entering the property doors. While we understand many people are used to new properties with self opening doors, this building was not built to accommodate them. I wanted to let you know our doors are fully ADA compliant...

Northborough, Massachusetts
Reviewed 1 September 2016

This hotel was perfect in every way. The staff went out of their way to make sure you had what you needed. The suite we stayed in was beautiful and comfortable. I slept so well there. The breakfast was so good and the breakfast workers were so helpful and welcoming. They even had a free evening social with drinks and...

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank Rachel M
Matt C, Manager at Homewood Suites by Hilton Rochester / Henrietta, responded to this review

Rachel M, Thank you for taking a moment to share your thoughts about your stay. We're very happy to hear you enjoyed yourselves during you stay, and that the staff was helpful. We hope to have you back again very soon! Thanks again! Matt Clark Assistant General Manager

Tuxedo, NY
Reviewed 30 August 2016

We were moving my daughter into her dorm in Geneseo which was about a 20 minute ride. But we really liked staying here at the Homewood Suites in Rochester/Henrietta. We had a lot more dining options and the space in the room was just what we needed to let teenage girls have their own space. Accommodations were comfortable and clean....

Review collected in partnership with Homewood Suites by Hilton
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Thank bookreadergirl
Matt C, Manager at Homewood Suites by Hilton Rochester / Henrietta, responded to this review

bookreadergirl, Thank you for taking the time to share your thoughts with regards to your stay. It makes us very happy to know our rooms satisfied your needs and allowed you all some comfort. We hope to see you again very soon! Thanks again! Matt Clark Assistant General Manager

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Welcome to our cozy all-suite hotel in Rochester, New York. Enjoy complimentary breakfast each morning and spend the evening with us Monday through Thursday for the evening reception. Each suite has a fully equipped kitchen with a full size refrigerator, stove top and plate-ware to make you feel at home. Stay connected with friends and family with complimentary internet access. Located only six miles from the airport, our hotel is in an ideal location for easy travels. We are pet friendly (non refundable $75.00 pet fee). ... more   less 

Additional Information about Homewood Suites by Hilton Rochester / Henrietta

Address: 2095 Hylan Drive, Henrietta, NY 14623-4219
Region: United States > New York > Finger Lakes > Henrietta
Price Range: $159 - $347 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Homewood Suites by Hilton Rochester / Henrietta 3*
Number of rooms: 90
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels Direct, Hotwire, Booking.com, Orbitz, Priceline, Travelocity, Hotels.com, Expedia, Cancelon, Cheap Tickets, getaroom.com, TripOnline SA, HotelQuickly, HotelsClick and HRS so you can book your Homewood Suites by Hilton Rochester / Henrietta reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Homewood Suites By Hilton Rochester / Henrietta Hotel Rochester
Hilton Rochester
Homewood Rochester
Homewood Suites Rochester Henrietta
Rochester Homewood Suites
Hotel Style:
#3 Family Hotel in Henrietta
#5 Business Hotel in Henrietta
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Questions & Answers

Here's what travellers have asked, with answers from Homewood Suites by Hilton Rochester / Henrietta staff and other travellers.
5 questions
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Bethel, Alaska
8 months ago
Cold Spring, Kentucky
over a year ago
Canada
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Questions? Get answers from Homewood Suites by Hilton Rochester / Henrietta staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Avoid Room 120 because you will hear the second floor flushing toilets all night”
billl187, 25 Mar 2017 | Read review
“It is not Handicaped friendly, the large rooms are too far from Elevator.”
569lindyw, 20 Mar 2017 | Read review
“My room was very far from the elevator.”
rebeccak259, 1 Nov 2016 | Read review
“seem quiet everywhere.”
wineluvr, 3 Sep 2016 | Read review
“Even my room on the highway side of the hotel was quiet...”
L0VE-TRAVEL-17, 10 May 2016 | Read review
5 of 5
Priceline
US$124* /night
View Deal
HomewoodUS$129
TripAdvisorUS$129
AMOMAUS$246
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*Disclaimer
Prices are for 1 room, 2 adults
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