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Red Roof Inn Rochester Henrietta

304 reviews
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Traveller (40)
Room & Suite (44)
Overview
  • Excellent33%
  • Very good31%
  • Average21%
  • Poor8%
  • Terrible7%
Travellers talk about
Free Wifi
Free Parking
Air Conditioning
Non-Smoking Hotel
Pets Allowed
Wheelchair Access
Housekeeping
2.0 Star Hotel
All hotel details
Rooms
Mar. 4Mar. 5
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1 room, 2 adults, 0 children
Standard Room
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Reviews (304)Write a Review
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All reviewstim hortonslaminate floorssuperior king roomroom was cleanfast food restaurantsallow petscoffee potfresh towelsnys thruwaywould stay here againnon smokingnice stayrochester henriettaflat screen tvfirst floorfront desk personshort drive
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81 - 85 of 299 reviews
Reviewed 3 May 2016

Woke up sick; laundry detergent and/or towels and/or filters in room's HVAC are in desperate need of CHANGING. Not recommended for people w. sensitivities or allergies. Broken toilet handle and gunk on corners of BA floors; I thought having floors w. hardwood laminates would be...More

Thank jncapobi
Response from PamPeri, General Manager at Red Roof Inn Rochester HenriettaResponded 9 May 2016

Thank you for staying with us and taking the time out of your day to write a review about your experience at our hotel. We appreciate you mentioning good internet, great location, and our flat screen televisions. I am sorry that some issues arose during...More

Reviewed 4 April 2016 via mobile

We stayed in a lower floor room very close to the front desk. 103, 104? On March 31,2016 The room smelled heavily of cigarettes. Supposed to be a non smoking hotel but obviously not enforced. We spent the night trying not to breathe deeply. Headed...More

Thank Sharon C
Response from PamPeri, General Manager at Red Roof Inn Rochester HenriettaResponded 5 April 2016

Thank you for choosing to stay with us and taking the time to write a review about your stay. We appreciate you mentioning our great and convenient location right off the highway and close to both McDonald's and Tim Horton's. I am very sorry about...More

Reviewed 1 April 2016

Just traveled East Coast and back rapidly. Four nights. Four different Red Roofs. This one was "tired." Furniture not updated; bathroom fixtures not updated. However, it was clean. It was tidy. Check in, check out seamless. Even arriving at 12:45 AM the desk clerk was...More

Thank Robb H
Response from PamPeri, General Manager at Red Roof Inn Rochester HenriettaResponded 6 April 2016

Thank you for deciding to stay with us and taking the time to write a review. We appreciate you mentioning our clean rooms and seamless check-in and check-out. I am sorry you found the furniture to be "tired" we do our best to keep our...More

Reviewed 7 March 2016

This Red Roof is very clean and well located with a Tim Horton's on one side and a McDonald's on the other. On the other hand, it appears they have a complete lack of information on local places (e.g. churches, restaurants, etc.) other than the...More

Thank rmc905
Response from PamPeri, General Manager at Red Roof Inn Rochester HenriettaResponded 16 March 2016

Thank you for staying with us and taking the time to write a review about your stay. We appreciate you mentioning our clean rooms, great location, and free wifi. I am sorry that we were not able to provide you with the information about the...More

Reviewed 8 February 2016

Looking for a budget hotel for a 3 night stay and decided on the Red Roof. We had stayed there once before, as it is Pet Friendly and decided ot give it another try, but no dog this time ! Room was nice, with nothing...More

1  Thank Larry K
Response from PamPeri, General Manager at Red Roof Inn Rochester HenriettaResponded 13 February 2016

Thank you for staying with us and taking the time to write a review about your stay with us. We appreciate you mentioned our comfortable beds and warm rooms. I am sorry that your floor was not vacuumed well and the door latch was difficult...More

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About
Amenities
Top amenities
Free Parking
Free High Speed Internet ( WiFi )
Hotel Amenities
Free Parking
Room amenities
Air Conditioning
Microwave
Details
Price range
US$51 - US$98 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
Details
Price range
US$51 - US$98 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
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Traveller (40)
Room & Suite (44)
Questions & Answers
Ask a question
Jen O
10 July 2016|
AnswerShow all 2 answers
Response from Jamie K | Reviewed this property |
I have no idea. It is best to call the hotel directly and ask
0
Votes
Candy R
16 September 2014|
AnswerShow all 3 answers
Response from Dawn R | Property representative |
we allow pets but are smoke free
0
Votes
Room Tips
"I like the rooms on the McDonald's side - it is a little darker but quiet."
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"My Dad has a hard time walking and my Mom is in a wheelchair right now and we was able to get a 1st floor..."
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"We stayed on the second floor, paid a little more for deluxe king room but OK"
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"I stayed on the 2nd floor, which was quiet."
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