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Country Inn & Suites By Carlson, Rochester-Henrietta

Country InnsUS$99*
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Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
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Country Inn & Suites By Carlson, Rochester-Henrietta
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657 Reviews from our TripAdvisor Community

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Showing 651: English reviews
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Manila
Reviewed 2 days ago NEW

The overall rating for the hotel was fairly high with 4.2 average but this did not live up to our experience. There were lots of good things about the hotel but we had issues with a number of basics: -- We couldn't get internet to work. We tried with 4 different devices. Only once did it work on my computer...

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Helpful?
Thank LarryManila
CountryHotelManager, Guest Relations Manager at Country Inn & Suites By Carlson, Rochester-Henrietta, responded to this review

Thank you for taking the time to write your review. The Country Inn & Suites and the Carlson Rezidor Hotel Group will work diligently to ensure any situation is fully investigated. We appreciate you bringing this matter to our attention.

Washington DC, District of Columbia
HOTEL’S FAVOURITE REVIEW
Reviewed 19 December 2016

Let's be straightforward about this: in so many ways this is not an "excellent" property. An upgrade is badly needed and finally coming. But not everything in a hotel comes from the room. I was at the hotel recently to attend a family funeral nearby. Overnight we got 5 inches of snow (hardly a surprise in Rochester.) So first thing...

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Thank anotherroadwarrior2
About Hotel's Favourite Review
Jackson, United States
Reviewed 3 days ago NEW

I travel to Rochester several times a year to either pick up or visit my son who is a student at RIT. I like this hotel because it is close to his school, shopping and dining. I do not like that the price per rooms changes so drastically depending on the date I need to stay. The breakfast could also...

Review collected in partnership with Country Inns & Suites By Carlson
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Thank Antonia D
Binghamton, New York
Reviewed 4 days ago NEW

Review collected in partnership with Country Inns & Suites By Carlson
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Thank gustavev2017
CountryHotelManager, Guest Relations Manager at Country Inn & Suites By Carlson, Rochester-Henrietta, responded to this review

Pickering, Canada
Reviewed 4 days ago NEW

The hotel is very dated and needs an update. The bathroom counter was heaving and nobody bother cleaning the back of the toilet as there was dried vomit there. Stingy on towels as most places supplied extra towels. Coffee available but no lids available. Breakfast was barely adequate and knives were so flimsy that you could not spread the cream...

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Helpful?
Thank Jim C
CountryHotelManager, Guest Relations Manager at Country Inn & Suites By Carlson, Rochester-Henrietta, responded to this review

We apologize you were not satisfied with the condition of the hotel during your stay. e appreciate you taking the time share your experience. Your comments are valued, and your suggestions will be used to consider improvements in the future.

Shanghai, China
Reviewed 4 days ago NEW

Clean and tidy room, really nice and helpful staff, quiet and natural environment, near to thruway and company location. Absolutely great experience for business trip. No wonder in partnership with company. Hope to be back soon.

Review collected in partnership with Country Inns & Suites By Carlson
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Thank 282jiweny
Poughkeepsie, United States
Reviewed 1 week ago

Great place to stay close to everything and very accomodating . staff. Pool was out of service but we didn't have time for it anyway. Have stayed here before and enjoyed it. A little pricey over cheaper hotels but worth the difference in service and cleanliness.

Review collected in partnership with Country Inns & Suites By Carlson
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Thank patriciadH4726FA
Boston
Reviewed 2 weeks ago

Review collected in partnership with Country Inns & Suites By Carlson
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Thank dhrubesb
CountryHotelManager, Guest Relations Manager at Country Inn & Suites By Carlson, Rochester-Henrietta, responded to this review

Leicester, New York
Reviewed 3 weeks ago

Review collected in partnership with Country Inns & Suites By Carlson
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Helpful?
Thank jodygirl04
CountryHotelManager, Guest Relations Manager at Country Inn & Suites By Carlson, Rochester-Henrietta, responded to this review

Oriskany, New York
Reviewed 4 weeks ago

We Checked into room which was already occupied. Second room was apparently an upgrade however sheets dirty and Doritos and plastic utensils found under bed. Neither of which did we use. The Room was not clean!

Review collected in partnership with Country Inns & Suites By Carlson
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Helpful?
Thank Tracy J
CountryHotelManager, Guest Relations Manager at Country Inn & Suites By Carlson, Rochester-Henrietta, responded to this review

Thank you for reaching out and writing your review. We are sorry you were not satisfied with the accommodations of your room. We will review the conditions of your room with our housekeeping staff to ensure all guest rooms are up to Country Inns & Suites by Carlson standards.

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04/06/2017 05/06/2017
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Near Country Inn & Suites By Carlson, Rochester-Henrietta

Amenities

Highlights
  • Free Parking
  • Breakfast included
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
  • Self-Serve Laundry
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
Country Inn & Suites Rochester South features a spacious two-story lobby with an elegant fitness center. For our corporate guests there is a 24-hour business suites, one-room suitesand meeting room facilities. Complimentary breakfast, free local calls & free high-speed Internet in all guest-rooms. Whether on vacation, honeymoon, attending a meeting or a business trip, we have a perfect room for you to relax. ... more   less 

Additional Information about Country Inn & Suites By Carlson, Rochester-Henrietta

Address: 4635 W Henrietta Rd, Henrietta, NY 14467-9355
Region: United States > New York > Finger Lakes > Henrietta
Price Range: $149 - $292 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Country Inn & Suites By Carlson, Rochester-Henrietta 3*
Number of rooms: 77
Reservation Options:
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Also Known As:
Country Inn & Suites-Rochester Henrietta Hotel Henrietta
Country Inn And Suites-Rochester Henrietta
Country Inn Rochester South
Country Inn Henrietta
Henrietta Country Inn
Hotel Style:
#3 Business Hotel in Henrietta
#4 Family Hotel in Henrietta
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Questions & Answers

Here's what travellers have asked, with answers from Country Inn & Suites By Carlson, Rochester-Henrietta staff and other travellers.
1 question
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Questions? Get answers from Country Inn & Suites By Carlson, Rochester-Henrietta staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“rooms on the west side of the hotel are further away from the highway traffic noise.”
279cliftonj, 23 Mar 2017 | Read review
“close to many restaurants”
716kaitlynp, 3 Nov 2016 | Read review
“Quietest rooms are Second floor and away from ice machines and elevators”
quiltware, 23 Oct 2016 | Read review
“If you are a smoker a downstairs room would be a good choice they even accommodate rocking chairs out front for you to sit in!”
X2191JCamandab, 20 Sep 2016 | Read review
“I always prefer rooms on the Ground floor and they are ideal to stay at this hotel.”
JitenderM_13, 5 Jul 2016 | Read review
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Prices are for 1 room, 2 adults
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