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2018-02-04 2018-02-05
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    Holiday Inn Hotel & Suites Rochester - Marketplace

    800 Jefferson Rd, Henrietta, NY 14623-3212
    +1 877-859-5095
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    2018-02-04 2018-02-05
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    US$90
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    Traveller (50)
    Room & Suite (38)
    Dining (6)
    Overview
    • Excellent62%
    • Very good27%
    • Average8%
    • Poor2%
    • Terrible1%
    Travellers talk about
    “front desk” (79 reviews)
    “breakfast staff” (25 reviews)
    “free breakfast” (33 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Kitchenette
    Multilingual Staff
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Tennis Court
    Self-Serve Laundry
    3.0 Star Hotel
    All hotel details
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    Rooms
    Feb 4Feb 5
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    1 room, 2 adults, 0 children
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    Write a ReviewReviews (579)
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    1 - 5 of 575 reviews

    Reviewed 6 days ago via mobile

    We stayed here as part of VB Tournament Stay to Play. I’m unsure how this property gets higher than 2 stars unless because we were with a group they thought we had low standards and stuck us in the worst and oldest rooms they have...More

    Thank FamilyTraveler500
    Response from Visions_Manager, General Manager at Holiday Inn Hotel & Suites Rochester - MarketplaceResponded 4 days ago

    Thank you very much for sharing your experience. We sincerely apologize for the unsatisfactory stay. We are currently under renovations and know it can be an inconvenience. We tried our best to accommodate common areas for all our Guests to use and offered a complementary...More

    Hotel's Favourite
    Reviewed 7 November 2017

    This hotel is nicely located to several restaurants that you could walk to, has an airport shuttle, has many shopping centers nearby, and has a huge offering of ethnic restaurants within a short distance. Downtown is not that far away. Movie theaters are also close...More

    Thank Pat H
    Response from Visions_Manager, General Manager at Holiday Inn Hotel & Suites Rochester - MarketplaceResponded 14 November 2017

    Thank you very much for this FANTASTIC review! We appreciate the great detail of your experience and our entire Team very happy to read this. It is great to know that our location was perfect and convenient to everything. We appreciate the compliments of Service...More

    Reviewed 4 weeks ago

    I was here on business and for the evening stay, sleep and food in the area, it was a very good location. There are a multitude of places to eat, shop and visit if you have the time for such activity. The hotel breakfast, although...More

    Thank David W
    Response from Visions_Manager, General Manager at Holiday Inn Hotel & Suites Rochester - MarketplaceResponded 2 weeks ago

    Thank you very much for this nice review. It is great to know that you were able to enjoy our convenient, perfect location. We are happy for the valuable feedback on service and our hotel and appreciate you as our Guest. Thank you so much...More

    Reviewed 26 November 2017

    Decent place, nice decor. Nice sized room, bed was Very comfortable. However do not go here on a Holiday! We were visiting Family, had an Early Thanksgiving lunch with relatives and so when we got back to the Hotel though we would have a light...More

    Thank Stacey M
    Response from Visions_Manager, General Manager at Holiday Inn Hotel & Suites Rochester - MarketplaceResponded 28 November 2017

    Thank you for staying with us during the Holidays and appreciate your valuable feedback. We sincerely apologize for the lack of service on Thanksgiving Day. We value all our Guests and also value and encourage our Team to spend time with their Families on the...More

    Reviewed 27 October 2017

    I was there mid week in October (10/24/17) for one night to attend a one day conference the following day at another location. I chose Holiday Inn & Suites due to positive reviews. I was so impressed. The check-in was smooth and super pleasant (unfortunately,...More

    Thank Pryscylla H
    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Free Parking
    • Restaurant
    • Free High Speed Internet ( WiFi )
    • Fitness Centre with Gym / Workout Room
    • Breakfast included
    • Room Service
    • Bar/Lounge
    • Hotel Amenities
    • Free Parking
    • Business Centre with Internet Access
    • Breakfast included
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Room Service
    • Airport Transportation
    • Self-Serve Laundry
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Microwave
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Heated pool
    • Bar/Lounge
    • Tennis Court
    • Indoor pool
    Details
    • Price range
    • US$95 - US$157 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #2 Business Hotel in Henrietta
    • #2 Family Hotel in Henrietta
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Kitchenette
    • Number of rooms
    • 120
    • Reservation Options
    • TripAdvisor is proud to partner with IHG, Expedia, Hotels.com, Booking.com, Travelocity, Orbitz, Priceline and HotelQuickly so you can book your Holiday Inn Hotel & Suites Rochester - Marketplace reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • New York >
    • Finger Lakes >
    • Henrietta
    • Also Known As
    • Holiday Inn Hotel And Suites Marketplace ,
    • Holiday Inn Rochester ,
    • Holiday Inn Marketplace ,
    • Rochester Holiday Inn
    Add Photo Photos
    Traveller (50)
    Room & Suite (38)
    Dining (6)
    Pool & Beach (3)
    Hotel & Grounds (33)
    Bathroom (3)
    Business Centre & Event Rooms (1)
    Nearby
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    felynek9
    21 March 2017|
    Answer
    Response from Visions_Manager | Property representative |
    Yes we do. We can add comments to your reservation for request of a cot, but cannot guarantee availability. Cots will not fit in Double Queen rooms, only our King and King Suites will fit a cot. Thank you.
    1
    Vote
    PeggyRy
    24 June 2016|
    AnswerShow all 2 answers
    Response from Neesko | Reviewed this property |
    Not that I remember
    0
    Votes
    JJswiech
    7 November 2015|
    AnswerShow all 2 answers
    Response from Visions_Manager | Property representative |
    Thank you for your inquiry and happy to answer your question. We do have a complimentary shuttle which runs from 4:30AM-11:00pm Monday-Friday and 6:00AM-11PM Saturday-Sunday. We travel To/From Airport and locally within 5... More
    0
    Votes
    Room Tips
    "don't stay in room 422"
    Read review
    "Rooms upstairs are a bit quieter...but the place is super quiet anyway."
    Read review
    "I like the suites: they are large and extra quite"
    Read review
    "ask for a room in the middle of the hallways"
    Read review
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