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All reviewsstayed hereroom was cleanfront desknice breakfastdecent place to staycomplimentary breakfastyogurtkey cardmicrowave and coffee makernight's sleepample parkingthe wi fichoose this hotelroom doorlots of restaurantsthe breakfast areanothing fancy
Room was dated and phone was covered with black gunk that made the numbers untouchable. There are other Marriott choices in town that are nicer. I will avoid in the future.It was close to client but sometimes a drive is worth itMore
Thank Tim C
Response from Erica P, Front Desk Lead at Fairfield Inn Rochester SouthResponded September 29, 2017
Thank you for taking the time to write a review for your stay at Fairfield Inn Rochester South. I would like to personally apologize for the mishaps that occurred during your stay. It is unacceptable and I understand your frustrations. In the future,...More
I don't have anything to complain about nor do I have anything to rave about. This is a very standard Fairfield with good staff and ample parking. It's not really close to much, if you want something to eat you'll need to drive a couple...More
The entry lounge was small but pleasant, and the room was quite large and had amenities like a fridge and microwave. Overall very bright and nice - a bonus was that the A/C was relatively quiet, too.
The only downside was the room door -...More
Thank lin k
Management response:Responded September 11, 2017
Thank you for taking time to review the Fairfield Inn South, I am so happy to hear that you enjoyed your stay with us!
One of the joys of getting up is a hot shower. When the water is luke warm - that's not so good. This hotel is an energy efficient hotel. You have to put your key in a slot to activate the utilities. I don't know...More
Thank John I
Management response:Responded September 5, 2017
I am sorry to hear you had such a poor experience at the Fairfield Henrietta South. While we do our best to assure each guest has an amazing stay with us we clearly fell short on your visit.
I hope you will let us try...More
We stayed at this hotel during a visit to Rochester. While the hotel isn't overly close to the downtown core, it's very convenient for tourist attractions such as the Eastman Museum. Parking is plentiful and it's very close to all major highways. Lots of restaurants...More