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Fairfield Inn Rochester South

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Traveller (18)
Room & Suite (12)
Dining (6)
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Overview
  • Excellent34%
  • Very good49%
  • Average12%
  • Poor4%
  • Terrible1%
Travellers talk about
“stayed here”(17 reviews)
“room was clean”(15 reviews)
“front desk”(21 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Family Rooms
Fitness centre
2 Star Hotel
All hotel details
Additional information
Offers from Fairfield Inn Rochester South
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Rooms
Jul. 1Jul. 2
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1 room, 2 adults, 0 children
Standard Room
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Reviews (139)
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Traveller rating
48
65
18
6
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LanguageEnglish
48
65
18
6
2
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All reviewsstayed hereroom was cleanfront desknice breakfastdecent place to staycomplimentary breakfastyogurtkey cardmicrowave and coffee makernight's sleepample parkingthe wi fichoose this hotelroom doorlots of restaurantsthe breakfast areanothing fancy
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11 - 15 of 139 reviews
Reviewed September 27, 2017 via mobile

Room was dated and phone was covered with black gunk that made the numbers untouchable. There are other Marriott choices in town that are nicer. I will avoid in the future.It was close to client but sometimes a drive is worth itMore

Thank Tim C
Response from Erica P, Front Desk Lead at Fairfield Inn Rochester SouthResponded September 29, 2017

Dear Tim, Thank you for taking the time to write a review for your stay at Fairfield Inn Rochester South. I would like to personally apologize for the mishaps that occurred during your stay. It is unacceptable and I understand your frustrations. In the future,...More

Reviewed September 25, 2017

I don't have anything to complain about nor do I have anything to rave about. This is a very standard Fairfield with good staff and ample parking. It's not really close to much, if you want something to eat you'll need to drive a couple...More

Thank michael n
Reviewed September 6, 2017

The entry lounge was small but pleasant, and the room was quite large and had amenities like a fridge and microwave. Overall very bright and nice - a bonus was that the A/C was relatively quiet, too. The only downside was the room door -...More

Thank lin k
Management response:Responded September 11, 2017

Thank you for taking time to review the Fairfield Inn South, I am so happy to hear that you enjoyed your stay with us! Thank you, Alyson Phillips

Reviewed September 3, 2017

One of the joys of getting up is a hot shower. When the water is luke warm - that's not so good. This hotel is an energy efficient hotel. You have to put your key in a slot to activate the utilities. I don't know...More

Thank John I
Management response:Responded September 5, 2017

I am sorry to hear you had such a poor experience at the Fairfield Henrietta South. While we do our best to assure each guest has an amazing stay with us we clearly fell short on your visit. I hope you will let us try...More

Reviewed August 31, 2017

We stayed at this hotel during a visit to Rochester. While the hotel isn't overly close to the downtown core, it's very convenient for tourist attractions such as the Eastman Museum. Parking is plentiful and it's very close to all major highways. Lots of restaurants...More

1  Thank skategeezer
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About
Awards & Recognition
GreenPartner
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Breakfast included
Hotel Amenities
Free Parking
Breakfast included
Business Centre with Internet Access
Multilingual Staff
Dry Cleaning
Meeting Rooms
Laundry Service
Self-Serve Laundry
Room amenities
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Heated pool
Indoor pool
Tennis Court
Details
Price range
US$113 - US$185 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Family Hotel in Henrietta
#7 Business Hotel in Henrietta
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$113 - US$185 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Family Hotel in Henrietta
#7 Business Hotel in Henrietta
Room types
Non-Smoking Rooms, Family Rooms
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Traveller (18)
Room & Suite (12)
Dining (6)
Questions & Answers
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Donald O
August 16, 2016|
AnswerShow all 4 answers
Response from JeffShutt | Property representative |
Why would you think there wss
0
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Joan J
March 8, 2016|
Answer
Response from jlsheff | Reviewed this property |
Pets are not allowed.
0
Votes
Room Tips
"hotel is on a corner lot but away from road. most rooms would be quiet"
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"We enjoyed being on the ground level as it wasn't far to carry your luggage"
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"We had 3 rooms, one was at the end of the hallway and had a little extra room, so I would recommend one of..."
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"always get a 2nd or third floor"
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