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Super 8 Highland NY

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Super 8 Highland NY
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374 Reviews from our TripAdvisor Community

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Showing 373: English reviews
Rochester, New York
Reviewed 18 October 2016

Review collected in partnership with Super 8
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Helpful?
Thank lisafU1185SC
Jennifer M, General Manager at Super 8 Highland NY, responded to this review

new york
Reviewed 16 October 2016

This was the first time that we ever stayed at a Super 8 motel, so we did not know what to expect. What a pleasant surprise!! The motel and rooms are very clean. The staff was very helpful and nice. The king-size bed was very comfortable. There were 16 couples that stayed here for our friends' son's wedding. Only one...

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Helpful?
Thank andrew1953
Jennifer M, General Manager at Super 8 Highland NY, responded to this review

Wow. Thank you sir for such a detailed review of our property. Glad to hear we exceeded your expectations! Thank you for taking the time out to reflect on our location. Can't wait to see you next time you are in the area!

Springwater, New York
Reviewed 15 October 2016

Review collected in partnership with Super 8
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Thank 623ruthv
Jennifer M, General Manager at Super 8 Highland NY, responded to this review

Geneva, New York
Reviewed 13 October 2016

the motel was clean, easy to work with the people at the front desk, easy to get reservation set up and the price was right for our weekend stay

Review collected in partnership with Super 8
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Thank 77bambik
Jennifer M, General Manager at Super 8 Highland NY, responded to this review

Thank for your feedback. Glad we met you expectations!

Orlando, Florida
Reviewed 7 October 2016

The property is immaculately clean, and the front desk staff are very professional and friendly. The booking was messed up though; The Manager booked us for 3 rooms for check-in Sept 3rd, 2016 instead of for Oct 1st. 2016. It was only when I called to cancel one of the rooms, that I discovered there was no reservation for Oct...

Review collected in partnership with Super 8
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Thank Eithne C
Jennifer M, General Manager at Super 8 Highland NY, responded to this review

You booked rooms with my clerk Jordan for September 1 2016. You called me Jennifer September 3 2016 to see why your card was charged and I remember you wanted to "switch" the date to October 1st but the problem was it was September 3. 2 days after rooms were checked in. We did resolve this for you I believe....

New York City, New York
Reviewed 5 October 2016

When we booked this room, we were aware we weren't going to be getting a room at the Four Seasons. I'm willing to overlook the myriad of cleanliness problems and customer service issues we faced. BUT -- when we got to our room, there were no towels in the bathroom. The phone didn't function so I went straight to the...

Review collected in partnership with Super 8
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Thank M4697LFadamm
Jennifer M, General Manager at Super 8 Highland NY, responded to this review

This towel issue is really non existent. I understand when people post reviews and see the same problem repeated it's a problem. We have towels, we had towels as well during your stay. I remember you and your dispute and really wasn't about the towels but that's fine. Thank you for your detailed review.

Saratoga Springs, NY
Reviewed 27 September 2016

My husband booked the Super 8. I only read the reviews the day before we were to stay there, and after reading them I was very nervous. When we arrived, I was very pleasantly surprised. Yes, the room is a bit shabby with the drapes in need of replacing. Also, the sofa bed was in such poor condition, you couldn't...

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Helpful?
Thank tennisgirl45
Jennifer M, General Manager at Super 8 Highland NY, responded to this review

Thank you for taking the time to write this review. Honestly, I get this more often than not. People check in and are surprised our location is really nice, clean. Staff and myself do our best to ensure customer satisfaction. All feedback is great but yes this is true that some of these reviews are not true but I do...

Newburgh, New York
Reviewed 27 September 2016

Review collected in partnership with Super 8
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Thank redtravel2016
Jennifer M, General Manager at Super 8 Highland NY, responded to this review

The Villages, Florida
Reviewed 27 September 2016

Nice, clean hotel for the price. Close to Hudson Valley rail-trail, walkaway over Hudson, and lots of nice restaurants. Continental breakfast was ok, but nothing fancy.

Review collected in partnership with Super 8
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Thank Y3773GYjonb
Jennifer M, General Manager at Super 8 Highland NY, responded to this review

Thank you for taking teh time to write a review. Your feedback is always appreciated. Can't wait to see you again in your future travels!

New York City, New York
Reviewed 18 September 2016

Review collected in partnership with Super 8
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Thank npd814
Jennifer M, General Manager at Super 8 Highland NY, responded to this review

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Free Parking
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Breakfast included
  • Business Centre with Internet Access
  • Self-Serve Laundry
  • Free Parking

Additional Information about Super 8 Highland NY

Address: 3423 US Highway 9w, Highland, NY 12528-1902
Region: United States > New York > Highland
Price Range: $92 - $122 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Super 8 Highland NY 2*
Number of rooms: 44
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Also Known As:
Super 8 Highland Hotel Highland
Super Eight Highland
Highland Super Eight
Highland Super 8
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Questions & Answers

Here's what travellers have asked, with answers from Super 8 Highland NY staff and other travellers.
3 questions
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Webster, New York
over a year ago
Monroe, Indiana
over a year ago

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Questions? Get answers from Super 8 Highland NY staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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