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Comfort Inn & Suites

135 reviews
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Traveller (6)
Room & Suite (5)
Pool & Beach (1)
Overview
  • Excellent70%
  • Very good23%
  • Average5%
  • Poor1%
  • Terrible1%
Travellers talk about
“parking lot”(16 reviews)
“front desk”(16 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
2.0 Star Hotel
All hotel details
Offers from Comfort Inn & Suites
Special Offer: Choice Privileges Points
Hotel deals
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Rooms
Feb 5Feb 6
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (135)Write a Review
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Show reviews that mention
All reviewsparking lotfront deskakwesasne casinofree breakfastbreakfast room isgreat hotelrecommend this hotelwatch tvgrocery store across the streetgreat breakfast includedcasino hotelpool areastay there againpool and hot tubfew drinksnice stayrooms are clean
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1 - 5 of 134 reviews
Hotel's Favourite
Reviewed 19 October 2017

Front Desk was great and it actually is a better hotel than the casino beside it. Rooms were bigger than expected and the close proximity to the casino make it a very desirable location. It was quiet and cleanMore

1  Thank John M
Response from Jim_Brann-CHA, General Manager at Comfort Inn & SuitesResponded 20 October 2017

Thank you for taking time to review our property. We truly appreciate your business, and are very happy to hear that our team and service exceeded your needs and expectations. We're glad that you found our location convenient to the casino that is just steps...More

Reviewed 10 October 2017

This was everything one expects from a Comfort Inn - pleasant staff; reasonably comfortable, clean room with usual basic amenities; clean bathroom. No surprises - good or bad. If you are planning on visiting the Akwasasne Casino, this is a good, cheaper alternative to the...More

Thank PAfromOttawa
Response from Jim_Brann-CHA, General Manager at Comfort Inn & SuitesResponded 11 October 2017

We appreciate you taking the time to provide us with such candid feedback of your stay. I am very sorry to hear that your stay did not exceed your expectations. We hope you enjoyed your complimentary breakfast and hope to see you again soon. Warm...More

Reviewed 30 August 2017

I was very happy with my stay. The room was very nice and clean. Only problem was the safe seemed to be broken. I am sure if I called they would of fixed it, but I did not need it. It was nice to have...More

Thank pattie403
Management response:Responded 2 September 2017

Wow! What a wonderful review, we truly appreciate your business and your trust in us. I am very happy to hear that our staff and service met your needs and expectations. We look forward to welcoming you back to the hotel in the near future....More

Reviewed 14 August 2017 via mobile

It was my first time to visit this hotel and I was really amazed by the hospitality off the personal on the front desk.the kitchen is very clean and had a lot of variety hot and fraiche food very tasty.the pool was amazing the wather...More

Thank Hany K
Management response:Responded 23 August 2017

Wow! What a wonderful review, we truly appreciate your business and your trust in us. I am very happy to hear that our staff and service met your needs and expectations. We look forward to welcoming you back to the hotel in the near future....More

Reviewed 30 July 2017

I don't know how many times we have been here but the first was in 2013.. Always great Room, staff, pool area breakfast.. All of it.Very close to casino all rooms are amazing..There is a nice area outside the pool to sit after being there.More

Thank Nancy J
Management response:Responded 1 August 2017

It brings me a lot of pride and joy to hear that you're an avid fan of our hotel. We appreciate your business, your loyalty and your trust. Don't hesitate to call us if there's anything we can help you with for your next trip....More

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About
Awards & Recognition
GreenLeaders Silver level
Certificate of Excellence
Amenities
Top amenities
Free Parking
Pool
Free High Speed Internet ( WiFi )
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Breakfast included
Meeting Rooms
Business Centre with Internet Access
Breakfast Available
Laundry Service
Self-Serve Laundry
Room amenities
Air Conditioning
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Heated pool
Hot Tub
Indoor pool
Details
Price range
US$110 - US$148 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$110 - US$148 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (6)
Room & Suite (5)
Pool & Beach (1)
Hotel & Grounds (30)
Bathroom (1)
Questions & Answers
Ask a question
Pat C
27 September 2016|
AnswerShow all 2 answers
Response from Jim_Brann-CHA | Property representative |
The Comfort Inn brand became 100% Non-Smoking as of July 1, 2016. Our hotel actually became 100% Smoke Free as of January 1, 2013 while we were completing our expansion, for the benefit of all of our guests and associates.
1
Vote
Pat C
27 September 2016|
AnswerShow all 3 answers
Response from Jim_Brann-CHA | Property representative |
Unfortunately no we do not. The entire Comfort brand of hotels is 100% smoke free in North America.
0
Votes
Room Tips
"no worry all rooms are excellent.."
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"1st floor, south wing across from the pool is so quiet"
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"away from ice machine, which is near the elevator"
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"Had a great corner room!"
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