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BEST WESTERN Maple City Inn

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79 Reviews from our TripAdvisor Community

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Showing 76: English reviews
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chesterland, United States
Reviewed 1 week ago

Very friendly service. Nicely updated and clean. Good breakfast. Has a nice pool and workout room. Easy to get to from the highway. Restaurants are not too far away. Would stay again if in the area for any reason!

Review collected in partnership with Best Western
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Helpful?
Thank Annette P
Kelly K, General Manager at BEST WESTERN Maple City Inn, responded to this review

Thank you for taking the time to let us and others know of your stay. We are excited that you enjoyed your stay and hope to see you again.

Hornell, New York
HOTEL’S FAVOURITE REVIEW
Reviewed 14 February 2017

This hotel is very clean newly remodeled has a hot breakfast, the staff is very friendly Has a heated indoor pool, fitness center. They have a listing of local places to eat and if you need directions they are willing to help you get to where you are going.

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Helpful?
Thank Alberta R
About Hotel's Favourite Review
Kelly K, General Manager at BEST WESTERN Maple City Inn, responded to this review

Thank you for the GREAT review. We here at the Best Western do take pride in our hotel and we hope that you will come back and visit us again real soon.

Patchogue, New York
Reviewed 3 weeks ago

Great stay. Went with three teens Visiting Alfred state. Hotel was Clean, comfortable and a good value. Would definitely stay again. Not a lot around the area but no problems finding food or groceries.

Review collected in partnership with Best Western
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Thank Nicole B
Kelly K, General Manager at BEST WESTERN Maple City Inn, responded to this review

Thank you for taking the time to send in your review via trip-advisor. We hope that when you return that you come back and visit us again.

Kings County, United States
Reviewed 14 February 2017

Came to Best Western on a Football Recruiting visit at Alfred University for my son. The hotel is located about 15-20 minutes from the college. If you visit the college and drive to this hotel at night, make sure to take the main roads because the back route at night is extremely creepy and dark. The hotel overall is decent...

Review collected in partnership with Best Western
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Helpful?
Thank Avery M
Kelly K, General Manager at BEST WESTERN Maple City Inn, responded to this review

Thank you for taking the time to let us and others know of your stay. We are grateful that you liked the hotel and hope that you will be back real soon for another visit.

Reviewed 29 January 2017 via mobile

My cousin, sister, and I recently stayed at this hotel for a birthday outing and were very pleased. The staff was friendly and efficient and our room was clean and cozy. We swam in the heated pool and ate a very nice breakfast the next morning. We really enjoyed ourselves and will definitely stay again the future.

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Helpful?
Thank LaShonda S
Kelly K, General Manager at BEST WESTERN Maple City Inn, responded to this review

Thank you for the GREAT review. We are very please that you enjoyed your stay with us and we really hope that you will come back and visit us again real soon.

Stone Mountain, Georgia
Reviewed 4 January 2017

Stayed 4 nights. Came back to the room late one night to find our room had not been cleaned. When I told the front desk they didn't seem surprised and really made no effort to apologize. The printer was also broken so we couldn't print our boarding passes. They could have cared less when I asked about it.

Review collected in partnership with Best Western
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Thank Susan M
Kelly K, General Manager at BEST WESTERN Maple City Inn, responded to this review

Thank you for taking the time out to share with us and others as well to let us know of your stay. I do apologize about your stay and we will correct everything that was wrong. We hope that you will come back and give us another chance.

Chateauguay, Canada
Reviewed 12 December 2016

If you're in Hornell on business or pleasure and you need a great overall and complete hotel the Best Western in Hornell New York has everything you'll need. Close to everything. One little catch however - reserve in advance as rooms tend to sell out frequently. The local business is growing and the hotel's bookings appear to have increased. Oh...

Review collected in partnership with Best Western
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Helpful?
Thank Jeff S
Kelly K, General Manager at BEST WESTERN Maple City Inn, responded to this review

Thank you so much for taking the time to tell us and others about your stay at the Best Western Hornell. We are very happy that you enjoyed your stay and we hope to see you back again real soon.

Rio Rancho, New Mexico
Reviewed 5 December 2016

We didn't expect much when we drove up that rainly night, but it turned out to be a pleasant surprise. A very nicely done, updated hotel. The staff was super friendly & the lady by the pool (watering the flowers) was a kick. Breakfast was the usual, but put out very nicely. A little tricky to find at first, but...

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Thank Holley-7
Kelly K, General Manager at BEST WESTERN Maple City Inn, responded to this review

Thank you for taking the time out to let us and others know of your stay. We are happy that you enjoyed your stay and hope that you will return again.

Akron, Ohio
Reviewed 4 December 2016 via mobile

A nicely remodeled hotel. The room was clean and attractive. The breakfast was on a par with more expensive properties. I would have rated it higher if the sound insulation were better. We could hear our neighbor's TV, and foot steps from above. Fortunately, nobody partied late, and we were able to have a restful night on a comfortable mattress.

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Helpful?
Thank Allen H
Kelly K, General Manager at BEST WESTERN Maple City Inn, responded to this review

Thank you for letting us and others know about your stay here at the Best Western Hornell NY. We are glad that you enjoyed your stay and we sure hope that you will return again to visit us.

Reviewed 4 December 2016

Made reservations here as this was the closest hotel to our intended activity. The hotel was clean and the staff welcoming. The bed was comfortable. I was a little taken aback to find a metal wardrobe instead of a closet. I just found everything to be just a little less than in other hotels. The towels a little thinner, soaps...

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Helpful?
Thank Judy H
Kelly K, General Manager at BEST WESTERN Maple City Inn, responded to this review

Thank you for the review, we are glad that your stay was okay. I would like to apologize for not exceeding you expectations. We hope that you will come back and visit us again.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Breakfast included
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Suites
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
  • Banquet Room
Official Description (provided by the hotel)
BEST WESTERN Maple City Inn newly renovated hotel as of June 2015 features a heated indoor pool & fitness facility, a hot breakfast and free Wi-Fi. We are located in the heart of the Maple City with the rolling hills of the Finger Lakes region surrounding the hotel. Alfred University & State College are just minutes away. The hotel is conveniently located near many of the area's businesses and organizations such as: Alstom and Trikeen. Start your morning right with a deluxe hot breakfast which includes: hot scrambled eggs, sausage, make your own waffles (different flavors daily) breads, muffins, Danishes, juice and 100% Arabica coffee. In-room amenities include a coffee maker, hairdryer, DVD player and a 37-inch flat screen TV. Enjoy nearby Letchworth State Park known as the "Grand Canyon of the East", Swain Resort for snow skiing and snowboarding, Corning Glass Museum and Watkins Glenn International Speedway just to name a few. ... more   less 

Additional Information about BEST WESTERN Maple City Inn

Address: 1 Canisteo Sq, Hornell, NY 14843-1954 (Formerly Comfort Inn)
Region: United States > New York > Finger Lakes > Hornell
Price Range: $164 - $194 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN Maple City Inn 2.5*
Number of rooms: 62
Reservation Options:
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Also Known As:
Comfort Hotel Hornell
Comfort Inn Hornell Ny
Hornell Comfort Inn
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Maple City Inn staff and other travellers.
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Buffalo, New York
10 months ago
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Questions? Get answers from BEST WESTERN Maple City Inn staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Second floor, away from the elevator”
 of 5 bubbles Holley-7, 5 Dec 2016 | Read review
“Overall generally quiet.”
 of 5 bubbles maigrait, 24 Sep 2016 | Read review
“ask for first floor, convience only”
 of 5 bubbles base1mom, 18 May 2016 | Read review
“The back side of the motel is away from the railroad tracks and parking lot and thus quieter.”
 of 5 bubbles TimAlbany_NY, 14 May 2016 | Read review
“all the rooms are good”
 of 5 bubbles lindawal1, 8 May 2016 | Read review
5 of 5