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BEST WESTERN Maple City Inn

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78 Reviews from our TripAdvisor Community

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There are newer reviews for BEST WESTERN Maple City Inn
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Showing 75: English reviews
east meadow, United States
Reviewed 12 May 2016

I've been using this hotel for a few years [rior to Best Western taking over. Its always been fine but now all the beds are new. The rooms and lobby have been redone and the staff is great. I will be staying there again.

Review collected in partnership with Best Western
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Helpful?
Thank Gary G
Kelly K, General Manager at BEST WESTERN Maple City Inn, responded to this review

Thank you for taking the time out to let us and others know of your stay, we are really HAPPY that you enjoyed your stay and hope to see you back real soon.

Rochester, New York
Reviewed 8 May 2016

What a wonderful stay. We had work to do in canisteo and chose to stay overnight last minute. What a great choice. This Hotel is CLEAN! CLEAN! ,staff is very nice ,breakfast very good, and the beds are wonderful. If you are in the area and need to or just want to stay, don't hesitate, you will be very impressed....

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Helpful?
Thank lindawal1
Kelly K, General Manager at BEST WESTERN Maple City Inn, responded to this review

I would like to thank you for taking the time to write a review via TripAdvisor. Thank you so much for the great review, we here at the Best Western try to make every guest feel at home. We are glad you enjoyed the breakfast as we all know that it is the most important meal of the day. Thanks...

Reviewed 6 May 2016

Vicki has done an excellent job with breakfast and being exceptionally helpful, 5 STAR SERVICE!! The front desk service has been very attentive and catered to my needs as a business traveler far from home.

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Helpful?
Thank Warren L
Kelly K, General Manager at BEST WESTERN Maple City Inn, responded to this review

I would like to thank you for taking the time to write a review via TripAdvisor. I am very pleased that you talk about our staff so highly. We here at the Best Western Hornell try to make every guest feel at home. Thanks again and we hope to see you again soon.

Philadelphia, Pennsylvania
Reviewed 3 May 2016

Maybe you would expect an hotel more related with the area, but this is a simple and standard hotel. For the area is good. Unluckily the hotels of this part of the state are not so cheap, sad with no amenities and poor in service. Something good is the heated pool and the gym. Nothing spectacular, but they get points...

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Helpful?
Thank Jortar
Kelly K, General Manager at BEST WESTERN Maple City Inn, responded to this review

I would like to thank you for taking the time to write a review via TripAdvisor. We are happy that you enjoyed your stay and hope to see you again.

Camillus
Reviewed 2 May 2016

I have a child attending Alfred Univ. This is the only hotel that we stay at when visiting him. Recently renovated and we love the new look and updates, not so crazy about the new updated rates though, but will not stay anywhere else. Breakfast is nice, enough choices to satisfy anyone. Staff is friendly.

Review collected in partnership with Best Western
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Helpful?
Thank Stephanie N
Kelly K, General Manager at BEST WESTERN Maple City Inn, responded to this review

I would like to thank you for taking the time to write a review via TripAdvisor. We are happy that you enjoyed your breakfast because as we all know that is the most important meal of the day. We hope to see you back real soon.

Reviewed 1 May 2016 via mobile

We stayed here after nine hours of driving and exhaustion. Not having made a reservation and still being offered a room made us happy (unlike a Best Western in the previous town) Pros: -Bed/bedding very comfortable -Decent location (although the 7/11 down the street was sketchy as heck) -Friendly staff Cons: -Train tracks behind the hotel (train rumbling through complete...

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Thank Xterramama
Kelly K, General Manager at BEST WESTERN Maple City Inn, responded to this review

I would like to thank you for taking the time to write a review via TripAdvisor. Your concerns are very important to me. We value all feedback, as it helps us improve our product and service. If there is anything else that I can do for you, please feel free to reach out to me personally and I’d be happy...

Pompton Plains
Reviewed 26 April 2016

I have stayed at this hotel previously when visiting my daughter at college. Staff is always welcoming, beds are comfortable, property is clean and location is perfect for where I need to be. Definitely will continue to stay here.

Review collected in partnership with Best Western
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Helpful?
Thank Maryjo T
Kelly K, General Manager at BEST WESTERN Maple City Inn, responded to this review

Thank you for taking the time to let us and others know of your great experience. Our staff members are always trying hard to make each and every guest feel at home. We hope to see you again real soon.

Harpursville, New York
Reviewed 18 April 2016 via mobile

We stayed at this hotel in October 2015 when we checked in the front desk person was helpful.the overnight desk person. had a poor attitude when I complained about the dryer in guest laundry room and when i asked for change for the dryer. The breakfast room attendant took down the breakfast room 5 minutes before closing time while someone...

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Helpful?
Thank albanyrat
Kelly K, General Manager at BEST WESTERN Maple City Inn, responded to this review

I would like to thank you for taking the time to write a review via TripAdvisor. Your concerns are very important to me, and I appreciate you giving me the chance to make this right for you. We value all feedback, as it helps us improve our product and service. I would first like to sincerely apologize that your stay...

Hornell, United States
Reviewed 16 April 2016

We've stayed at the Best Western in Hornell before and it's service has always been outstanding. The people working there make you feel at home in every way possible. An excellent stay for all the family. We love this Best Western in Hornell NY.

Review collected in partnership with Best Western
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Helpful?
Thank Dominic C
Kelly K, General Manager at BEST WESTERN Maple City Inn, responded to this review

I would like to thank you for taking the time to write a review via TripAdvisor. The entire staff here at the Best Western try to make each and every guest feel at home. Thanks again and we hope to see you back soon.

Hyde Park, United States
Reviewed 16 April 2016

I enjoyed my stay very much. The best part was a late night swim. I loved the pool. I stayed at the hotel to visit my son for his birthday. He attends a local college. I stay here every time I visit. I tried another hotel in the area once and it was the worst. This is the only place...

Review collected in partnership with Best Western
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Helpful?
Thank Nancy M
Kelly K, General Manager at BEST WESTERN Maple City Inn, responded to this review

I would like to thank you for taking the time to write a review via TripAdvisor. We are happy that you enjoyed your stay with us and we hope to see you back real soon.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Breakfast included
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Suites
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
  • Banquet Room
Official Description (provided by the hotel)
BEST WESTERN Maple City Inn newly renovated hotel as of June 2015 features a heated indoor pool & fitness facility, a hot breakfast and free Wi-Fi. We are located in the heart of the Maple City with the rolling hills of the Finger Lakes region surrounding the hotel. Alfred University & State College are just minutes away. The hotel is conveniently located near many of the area's businesses and organizations such as: Alstom and Trikeen. Start your morning right with a deluxe hot breakfast which includes: hot scrambled eggs, sausage, make your own waffles (different flavors daily) breads, muffins, Danishes, juice and 100% Arabica coffee. In-room amenities include a coffee maker, hairdryer, DVD player and a 37-inch flat screen TV. Enjoy nearby Letchworth State Park known as the "Grand Canyon of the East", Swain Resort for snow skiing and snowboarding, Corning Glass Museum and Watkins Glenn International Speedway just to name a few. ... more   less 

Additional Information about BEST WESTERN Maple City Inn

Address: 1 Canisteo Sq, Hornell, NY 14843-1954 (Formerly Comfort Inn)
Region: United States > New York > Finger Lakes > Hornell
Price Range: $148 - $174 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN Maple City Inn 2.5*
Number of rooms: 62
Reservation Options:
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Also Known As:
Comfort Hotel Hornell
Comfort Inn Hornell Ny
Hornell Comfort Inn
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Maple City Inn staff and other travellers.
4 questions
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Buffalo, New York
9 months ago
over a year ago
over a year ago

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Questions? Get answers from BEST WESTERN Maple City Inn staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Second floor, away from the elevator”
 of 5 bubbles Holley-7, 5 Dec 2016 | Read review
“Overall generally quiet.”
 of 5 bubbles maigrait, 24 Sep 2016 | Read review
“ask for first floor, convience only”
 of 5 bubbles base1mom, 18 May 2016 | Read review
“The back side of the motel is away from the railroad tracks and parking lot and thus quieter.”
 of 5 bubbles TimAlbany_NY, 14 May 2016 | Read review
“all the rooms are good”
 of 5 bubbles lindawal1, 8 May 2016 | Read review
5 of 5