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Crowne Plaza Queretaro Diamante

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Crowne Plaza Queretaro Diamante
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120 Reviews from our TripAdvisor Community

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Showing 48: English reviews
Suzhou
Reviewed 15 November 2015

Nice and convenient hotel with business customer as their main target. The rooms are OK, modern and with everything equipped what is expected today. All rooms have a beautiful view at the city. Staff is friendly and supportive. Breakfast, Lunch and Dinner are OK, but not outstanding or worth an extra trip to the hotel. The bar has a phantastic...

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Helpful?
Thank Thomas C
Marco Antonio M, Guest Relations Manager at Crowne Plaza Queretaro Diamante, responded to this review

Good day Thank you so much from all the staff at the Crowne Plaza Queretaro, its great to read good comments like yours. We hope to see you back soon. Best regards and thank you again.

Emmett, Michigan
Reviewed 22 October 2015

My associates and I stayed at the Crown Plaza during a recent business trip. The rooms were very clean. The beds were very comfortable. The view of the city was breath-taking, and the staff were exceptional. In the morning, we would dine on Pollo Pibil, and eggs. After a long day of negotiations, it was a great place to come...

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Thank Chad D
Marco Antonio M, Guest Relations Manager at Crowne Plaza Queretaro Diamante, responded to this review

Good evening Thank you so much for sharing your comments this recent stay with us, it really is a pleasure to read good experiences from our guests. We long to welcome you back soon. Thank you again and best regards.

Atlanta, Georgia
Reviewed 7 September 2015

I recently stayed at the Crowne Plaza Hotel on a long business trip that was broken up into a 6-day stay, then back home for four days, then returning for 12 days. The hotel is a nice property with a great view overlooking the city of Querétaro. Built on a hillside, almost all the rooms have a great view. The...

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Thank John_Zwicke
Marco Antonio M, Guest Relations Manager at Crowne Plaza Queretaro Diamante, responded to this review

Good day John On behalf of all the staff at the Crowne Plaza Querétaro, we want to thank you for taking the time to share your comments on your recent stay with us, we strongly believe that our guest´s feedback is the best way to realize what we are doing right or wrong. We will forward your message to the...

San Miguel Mexico
Reviewed 22 August 2015

The hotel is as promised, nice rooms, amenities as expected, lots of secure parking, etc. What made this hotel stand out was the great front desk reception staff. After checking in, I had some difficulties in getting internet access so I contacted the front desk and Pamela connected me to someone in their tech department that solved the problem.

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Thank ronejack
Marco Antonio M, Guest Relations Manager at Crowne Plaza Queretaro Diamante, responded to this review

Good day Thank you so much for sharing your kind comments, we are committed to fulfill our guests needs and it´s always great to read comments like yours. We hope to welcome you back soon. Best regards.

cleveland
Reviewed 22 August 2015

Overall I have to say, better than average. Very clean, staff well intentioned and helpful. The room key did not work however, 3 times, never did get fixed. It was very troublesome to have to keep going down to get people to help. Also the TV did not work well, then finally did not work at all. I was too...

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Thank cometman
Marco Antonio M, Guest Relations Manager at Crowne Plaza Queretaro Diamante, responded to this review

Good day Thank you for uploading your comments, we are sending the maintenance department to verify the TV´s, as soon as we know about a problem with TV signal we have people specialized in that area. The room keys situation has been fixed already. We look forward to welcome you back soon Best regards.

Aiken, South Carolina
Reviewed 26 July 2015

Held a one week training class at this hotel, the service was great the food in the restaraunts was also outstanding. A great view of the city from all rooms, modern, cleana nd quiet. The exercise faciltiesa are basic but enough for a decent work out

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Thank Mark E
Marco Antonio M, Guest Relations Manager at Crowne Plaza Queretaro Diamante, responded to this review

Good day Thank you so much for taking the time to share your comment, we are pleased to read you had a great experience. We hope to remain as your hotel option for further trips to Queretaro. Thank you again and best regards.

Blaricum, Noord-Holland, Netherlands
Reviewed 20 May 2015 via mobile

The hotel rooms were nice, clean and we loved the spaceful showers. They both had an amazing view of the city. The restaurant also has a beautiful view and, although the food prices are expensive, it was worth it to eat steak there. They have a nice wine selection. There's a lot of security and we liked that. We would...

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Thank Eva T
Marco Antonio M, Guest Relations Manager at Crowne Plaza Queretaro Diamante, responded to this review

Good day Eva T Thank you so much for taking the time to share your comments, we try hard everyday to achieve our guest´s satisfaction and its amazing to read comments like yours. We hope to welcome you back soon and thank you again. Best regards.

New York City, New York
Reviewed 29 March 2015

This hotel is on a hill offering a beautiful view of the city in the evening. I found the bar lacking some atmosphere and the restaurant was ok, but could have a better layout and ambience. Rooms are average and large in size with views over the city. Food was good at both breakfast and dinner. Nice wine selection. I...

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Thank MarkS41
Marco Antonio M, Guest Relations Manager at Crowne Plaza Queretaro Diamante, responded to this review

Good day Thank you so much for your kind comments, we long to have you back soon in another trip to Queretaro. Thank you again and best regards.

Mexico City, Mexico
Reviewed 8 March 2015

If you get a city view is great, in the other side you will be facing the parking lot, not very nice. Rooms are great, except that you have to put your key at the door to turn the lights on, like in many hotels nowaday, but when you leave ALL lights go out. There is a clock in the...

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Thank ETame
Marco Antonio M, Guest Relations Manager at Crowne Plaza Queretaro Diamante, responded to this review

Good day Thank you for taking the time to share your comments regarding your recent stay with us, we are sorry to know that you didn´t enjoy the room you had. We created those rooms with the inner view specially for many guests requests with the need of more space in the rooms. We accomplish with all the Crowne Plaza...

Windsor, Canada
Reviewed 27 February 2015

Quiet for sleep, rooms nice, bathroom in room nice, newer hotel, bar and restaurant good, breakfast good, very nice city view from room, Wi-Fi good, hotel is safe, key card needed to operate elevators. Recommend for the business traveller.

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Thank DUPS14x
Marco Antonio M, Guest Relations Manager at Crowne Plaza Queretaro Diamante, responded to this review

Good day DUPS14 Thank you so much for taking the time to share your comments, we do our best effort to fulfill our guests needs and it´s always good to read comments like yours. We hope to have you back soon, thank you again and best regards.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Dry Cleaning
  • Business Centre with Internet Access
  • Multilingual Staff
  • Meeting Rooms
  • Airport Transportation
  • Laundry Service
  • Babysitting
Official Description (provided by the hotel)
The modern Holiday Inn Queretaro-Diamante offers you a business and family atmosphere with the most breathtaking view of the city, with high quality standards such as hairdryer, satellite TV, in-room electronic safe, radio, AM/FM alarm clock, iron, ironing board, coffee maker, voice mail, High speed Internet access, and much more! Located in the main commercial area (bars, restaurants, movie theaters, principal shopping malls, etc) 25 min. from airport with free shuttle, easiest access to major industrial parks and 5 min. (2 miles) driving to downtown. ... more   less 

Additional Information about Crowne Plaza Queretaro Diamante

Address: Anillo Vial Junipero Serra 1. 5, Queretaro City 76140, Mexico
Region: Mexico > Central Mexico and Gulf Coast > Queretaro > Queretaro City
Price Range: $107 - $160 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Crowne Plaza Queretaro Diamante 3.5*
Number of rooms: 139
Reservation Options:
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Also Known As:
Crowne Plaza Queretaro Diamante Hotel Queretaro
Hotel Style:
#21 Business Hotel in Queretaro City
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Questions & Answers

Questions? Get answers from Crowne Plaza Queretaro Diamante staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“very confusing you actually enter hotel at mid point and 1-5 floors are below the lobby. Higher floors and city view are the best.”
  • City View Room 1409 was excellent
 of 5 bubbles Joe90123, 7 Dec 2016 | Read review
“Ask for a city view room. It is quieter.”
 of 5 bubbles davidmK556NG, 7 Nov 2016 | Read review
“If available take floor 2”
 of 5 bubbles 492hectord, 24 Aug 2016 | Read review
“Quiet Zone”
 of 5 bubbles jzaaboo, 30 Jun 2016 | Read review
“Higher level rooms have better view of the city.”
 of 5 bubbles 914geom, 18 Jun 2016 | Read review
5 of 5