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I just had a red-eye flight in from NYC, no sleep, starving and tired. After checking in, I wanted a bite to eat and some stores to shop. Because the concierge was not in, the front desk said, "oh!! you want food? and shops?" "yes,...More
1 Thank toasty24
Response from Marco Antonio M, Guest Relations Manager at Crowne Plaza Queretaro DiamanteResponded 9 June 2014
Good day toasty24
We want to thank you for the time to share your comments regarding the recent stay with us at Crowne Plaza Queretaro. Sadly, we read that you didn't have a good experience with the recomendation made by the front desk. May I...More
The views from the bedrooms of the city are spectacular. There is a pool (that I did not use) but it looks decent. The beds are great! I slept very well. Very clean. The only thing I thought was weird is the bathroom was very...More
Thank amy s
Response from Marco Antonio M, Guest Relations Manager at Crowne Plaza Queretaro DiamanteResponded 5 June 2014
Good day amy S
It really is great to read comments like yours, we try our best everyday to fulfill our guests needs and offer an excellent stay. I forwarded your comment to all the areas involved and this really helps us to work even...More
Great rooms, lots of space. Good - high level for Mexico. Restaurant is good and plates are really big. service is nice and polite.
My problem was the internet - wifi did not really work at all. TV had quite a lot of "snow" in...More
Response from Marco Antonio M, Guest Relations Manager at Crowne Plaza Queretaro DiamanteResponded 10 April 2014
Good day simrokkzz
We really want to thank you for your comments, last week we replaced some WiFi Antennas and maybe that is why you experienced a hard time. We hope these new systems will provide an excellent and continuous signal and WiFi will always...More
Great rooms, lots of space. Very nicely done. Restaurant is good, very good service.
The issues are that the internet is horrible. Does not work at all. TV stations are terrible. Many with no sound. But in general I always stay here it's a good...More
1 Thank marc203
Response from Marco Antonio M, Guest Relations Manager at Crowne Plaza Queretaro DiamanteResponded 6 March 2014
Good day Marc203
We want to thank you for the time to upload your comments, its very important for us to read the real feelings of our guests and this helps us a lot to improve. I totally understand your comments about the Internet, we've...More
great value for the money paid. close to the city center, fantastic views of the city. The restaurant is very good. Breakfast is top notch, with mexican specialties, omelette station, fresh fruit etc.. they also do a good job at night.More
Response from Marco Antonio M, Guest Relations Manager at Crowne Plaza Queretaro DiamanteResponded 18 February 2014
Thank you so much for your comments, it really is a breath of fresh air when we read something like that, we do every effort to fulfill our client's needs and it´s amazing when we notice people checks out of the Hotel with...More
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Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Business Centre with Internet Access
Things to do
Fitness Centre with Gym / Workout Room
US$78 - US$136 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#21 Business Hotel in Queretaro City
Family Rooms ,
Number of rooms
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