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El Serafin Hotel Boutique

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El Serafin Hotel Boutique
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197 Reviews from our TripAdvisor Community

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Showing 57: English reviews
Woodbury, Minnesota
Reviewed 1 week ago

My wife and I arrived well before stated check-in time, so the staff was able to find a room to store our luggage while we walked around Queretaro. Upon check-in to the room, we found it acceptable. No real frills, but we didn't need that. The staff was also very helpful in booking us a taxi for our 4AM departure...

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Helpful?
Thank Adam B
El Serafin Hote... B, Director de Recepción at El Serafin Hotel Boutique, responded to this review

Dear Adam: It was a pleasure to meet you at home! We are very pleased to read your comments, they are very important to us, thank you for taking the time to write to us. We will be waiting for you !! Best regards El Serafin Hotel Boutique

Reviewed 3 weeks ago via mobile

Serafín worked out perfectly for me and my partner. Its location is central and walkable to everything. Next door is a great gorditas place and there's a popular taco cart in front. The service was professional and accommodating to every we request we had, like when we needed to print things, ask for extra waters and coffees, and watch our...

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Helpful?
Thank Christopher T
El Serafin Hote... B, Director de Recepción at El Serafin Hotel Boutique, responded to this review

Dear Christopher: Thank you very much for taking the time to let us know your opinion, for us it has been a pleasure to welcome you at home and we hope to see you again very soon. I assure you that we will send your congratulations to all our staff, comments like this motivate us to be better and to...

Los Angeles, California
Reviewed 5 December 2016

My wife and I had a wonderful stay in this charming and beautifully decorated hotel in the historical center, walking distance to everything. Spacious and clean rooms with extremely comfortable beds. Continental breakfast is served in the room. Warm and inviting courtyard where complementary afternoon drinks are offered. Most of all, hands-on management/owner (Sra. Maria) and staff ( Cecilia, Liliana,...

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Helpful?
Thank Jasonjnms
El Serafin Hote... B, Gerente at El Serafin Hotel Boutique, responded to this review

Dear Thank you very much for taking the time to let us know your opinion, for us it has been a pleasure to welcome you at home and we hope to see you again very soon. I assure you that we will send your congratulations to all our staff, comments like this motivate us to be better and to focus...

Ahaus, Germany
Reviewed 4 October 2016 via mobile

This is a nice boutique hotel, with some 20 rooms. Conveniently located in the centre of Queretaro, this is good value for money. Breakfast was brought to the room which was a nice surprise. Chose this hotel because it is different from the big names, yet delivers almost the same services, yet with a more personal touch.

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Thank JelleGF
El Serafin Hote... B, Gerente at El Serafin Hotel Boutique, responded to this review

Dear JelleGF Many thanks for your comments, at El Serafin Hotel Boutique we strive to provide an authentic and pleasant experience. We hope to have the pleasure of the company on your next visit to Queretaro. See you soon

Reykjavik, Iceland
Reviewed 30 July 2016

We were very pleased with our stay with you at the El Serafin Hotel. The rooms, the interior of the hotel, the staff and the welcoming atmosphere in general, made us feel at home with you. The spacious rooms, all the small details and the friendly and helpful staff were especially important to us since we stayed with you for...

Review collected in partnership with this hotel
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Thank Anna Kristín G
El Serafin Hote... B, Gerente at El Serafin Hotel Boutique, responded to this review

Dear Anna Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback! It was pleasure !

Reviewed 16 July 2016

hotel is well located, very central, easy access to the shops and main square, rooms are very old, including bathroom. breakfast is included, ok, but did not impress. Internet was free, staff was friendly.

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Thank Livia S
El Serafin Hote... B, Gerente at El Serafin Hotel Boutique, responded to this review

Dear Livia Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

Reviewed 10 June 2016 via mobile

This place is a unique pearl within Queretaro, with a nice charm which makes you feel like home. A great difference to the boring business hotels with little surprised like a wine tasting or free sports club vouchers. I stay here every time I'm in Queretaro, already 6 weeks this year.

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Thank Frank S
El Serafin Hote... B, Gerente at El Serafin Hotel Boutique, responded to this review

Dear Mr Frank! We work hard to make our guests happy and appreciate your feedback. Thanks for staying with us. It is always a pleasure . You are part of the family El Serafin Hotel Boutique Is your home every time you come back to Querétaro.

Mexico City, Mexico
Reviewed 12 May 2016

This place was nice and comfortable, very quiet and with very centric location. I enjoyed my stay as well as my mother. It was clean, service was nice and polite, they put up with me since I was not very happy at the beginning because the end price changed and there was a lack on the information about the Car...

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Thank Gaby C
El Serafin Hote... B, Gerente at El Serafin Hotel Boutique, responded to this review

Dear Guest We appreciate your feedback! Thanks for staying with us, it was a pleasure ! We work hard to make our guests happy , we hope we can see you soon in El Serafin Hotel again Best Regards!

Portland, Oregon
Reviewed 2 May 2016

El Serafin Hotel is a good, small hotel in an excellent location. The women in the office are excellent to work with and helpful with tips for your visit in Queretaro. We stayed in the room "La Lluvia," which has a comfortable king bed, a small sitting area, a room safe and a nice bathroom. Breakfast is more of a...

Review collected in partnership with this hotel
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Thank DaveWells
El Serafin Hote... B, Gerente at El Serafin Hotel Boutique, responded to this review

Dear Mr. Wells Thanks for staying with us, it was a pleasure ! We work hard to make our guests happy , we hope we can see you soon in El Serafin Hotel again and appreciate your feedback! Best Regards!

Taos, New Mexico
Reviewed 19 April 2016

This hotel is now one of my favorite.....in the world. The staff is exceptional in every way; courteous, friendly, helpful and extremely intelligent, each and every one. Their kindness and expertise made our stay a true joy. Their suggestion of restaurants in the town was fantastic and therefore every meal was a delight. The refined taste of the owner is...

Review collected in partnership with this hotel
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Helpful?
Thank Douglas G
El Serafin Hote... B, Gerente at El Serafin Hotel Boutique, responded to this review

Dear Mr. Douglas We work hard and with the heart to make you happy , we appreciate your kind and very beautiful feedback !! We enjoy your stay in home, it was a pleasure for us! Gladly we will be waiting for you soon! Best Regards!

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Laundry Service
  • Self-Serve Laundry
  • Breakfast included
  • Meeting Rooms
  • Concierge
  • Multilingual Staff
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning

Additional Information about El Serafin Hotel Boutique

Address: Independencia #22 Centro Historico | Queretaro , Queretaro, Queretaro City 76000, Mexico
Region: Mexico > Central Mexico and Gulf Coast > Queretaro > Queretaro City
Price Range: $64 - $124 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — El Serafin Hotel Boutique 3*
Number of rooms: 13
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Questions & Answers

Here's what travellers have asked, with answers from El Serafin Hotel Boutique staff and other travellers.
3 questions
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San Juan Cosala, Mexico
11 months ago

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Questions? Get answers from El Serafin Hotel Boutique staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Pick a room in the 1st floor!”
 of 5 bubbles gaby_caballero, 12 May 2016 | Read review
“La Lluvia is a good choice --- larger, with a sitting area, a room safe and a nice bathroom. You will hear people walking past by 8:00 a.m. It is quiet at night after about 11:00 p.m. We were happy there.”
 of 5 bubbles DaveWells, 2 May 2016 | Read review
“I had the opportunity to see many of the rooms and they all seem wonderful.”
 of 5 bubbles 209douglasg, 19 Apr 2016 | Read review
“Sligthly warm room during night . Lacking of open windows due to old architecture. Beareable stay with excellent pillows and matress make pleasent dreams and relaxing sleep.”
 of 5 bubbles , 17 Apr 2016 | Read review
“Higher rooms would have more light”
 of 5 bubbles Gemmagee, 13 Mar 2016 | Read review
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