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Hacienda Jurica

CancelonUS$65*
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04/06/2017 05/06/2017
1 room 2 adults 0 children
US$75*
US$65*
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US$72*
US$72*
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Hacienda Jurica
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476 Reviews from our TripAdvisor Community

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Showing 54: English reviews
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Franklin, Tennessee
Reviewed 3 weeks ago via mobile

I am very proud to say that I have traveled to some countries, and it is my pleasure to say that México has the best customer service for tourism! We visited this hacienda for a short weekend. The place is beautiful and you can feel the history of this place. Surrounded by beautiful gardens, pool, but most important, excellent service....

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Helpful?
Thank Straubt
SeleenePerez, General Manager Assistant at Hacienda Jurica, responded to this review

Dear Straubt, A warm welcome from this beautiful Hacienda Jurica!!! It is a pleasure to have you as a customer and above all who liked our facilities, service, history, food this is spectacular. The hotel has facilities for children and adults to have fun at all times, the pool area is fabulous and you can breathe a tranquility and harmony...

Mexico City, Mexico
Reviewed 4 weeks ago

Amazing place, everything clean, organized, a lot of employees all the time available and kind. Nice pool, great restaurant (food was amazing)and a lot of activities to do. The spaces for kids and the gym could not be more complete. Thanks for all.

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Helpful?
Thank giba26cwb
SeleenePerez, Asistente de Gerencia General at Hacienda Jurica, responded to this review

Estimada giba26cwb, Thank you very much for your comments, which are very valuable for all of us who work at the Hacienda Jurica Hotel. We are an excellent option since we have diferenets recreational activities for adults and children, also the pool and the wading pool are fabulous for children. The hacienda has excellent facilities and large gardens to walk...

Alemania
Reviewed 17 March 2017

my qualification is very low - why?? > the rooms (equipment - particularly bath and furniture) are old and requiere a URGENt modenization > the service quality of yr restaurant is very poor! > and the MAYOR reason: I was inscribed tin IPrefer and realized more tan 100 stays in yr hotel during 2015 & 2016 - and to my...

Review collected in partnership with this hotel
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Helpful?
Thank 561helmutf
AnaLiliaVM, Concierge at Hacienda Jurica, responded to this review

Dear Mr. 561helmutf, I would like to greet you again from this house Hotel Hacienda Jurica. I offer our sincere apologies for the inconvenience caused during your stay. We want to let you know that we are permanently working with specific programs to avoid these situations. We feel very committed to you and to all our guests and clients, to...

Reviewed 15 March 2017

Jurica is a wonderful hotel, it is really beautiful. But I noticed that the service in the restaurant are not the same as it used to be. You order something and it will take 15 to 20 min to deliver only a napkin or extra cutlery for example, there is no hostess, etc. They need to fix it asap.

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Helpful?
Thank adtraveler87
AnaLiliaVM, Concierge at Hacienda Jurica, responded to this review

Dear Mr. adtraveler87, Receive a cordial greeting, we appreciate your comments that share us which help us to improve day by day. We want to let you know that we are permanently working with specific programs to avoid these situations. We are very committed to you and to all our guests, to remain very alert so that your stays in...

Reviewed 27 January 2017 via mobile

Hi everyone, Here is a summary of what I saw in Jurica hotel, Queretaro. 1. Rooms are very large and clean but with old fashion stuffs. All rooms have Air condition, coffee maker, tv and safe box. 2. Swimming pool, tennis, squash, horse running,.... all free for guests. They give us tennis rockets and balls as well. 3. Perfect breakfast....

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Helpful?
Thank Pezhman A
LicAntonioVargas, Rooms Division Manager at Hacienda Jurica, responded to this review

Dear Pezhman Thank you very much for taking the time to evaluate us. We really appreciate your comments and hope to see you soon. Regards

Guadalajara Metropolitan Area, Mexico
Reviewed 2 January 2017 via mobile

The stay at Hacienda Jurica for Christmas Holidays with family. The hotel surroundings are excellent for family vacations. The pool, the tennis courts , little golf course for kids , horse ridings and the quality of the meals in the different restaurant helps to have an excellent experience. But the must remarkable thing is the staff service from the begging...

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Helpful?
Thank ipadrg
LicAntonioVargas, Rooms Division Manager at Hacienda Jurica, responded to this review

Thank you very much for taking the time to evaluate us. We are working every day in order to offer you a better stay. We hope you are back again in our beautiful hotel in a near future Regards.

Mexico City, Mexico
Reviewed 6 December 2016

The pictures looked beautiful. The outside facilities have a lot of character, very "hacienda" Regretfully the rooms are just awful, the bed are very old, the shower head was broken and the drain was working very poorly. The hotel restaurant was ok, but the staff wasnt very friendly, All in all, this hotel has a much better reputation of what...

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Helpful?
Thank Nelisyr
Houston, Texas
Reviewed 20 November 2016

If you have a chance find your way for brunch to this place. I know there is a guard out front, but just say brunch and he will let you in. The area of the hotel is also a bit of a museum so very nice to stroll about. The brunch is very traditional Mexican, if you come too early...

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Helpful?
Thank Traveller_Green037
SeleenePerez, Asistente de Gerencia General at Hacienda Jurica, responded to this review

Estimado Traveller_Green037, Thank you very much for your kindly comments. It is a pleasure to know that the hotel's gastronomy like, all buffet, a la carte, brunch are spectacular. We also have different recreational activities to enjoy with family and stroll through its beautiful gardens listening to the sled of the birds. We are your best option to enjoy with...

Plano, Texas
Reviewed 15 November 2016

As much as I disliked it, I have to admit that the service, catering (I was conducting a workshop) and maintenance people were excellent. That being said, I found the reception and check in people to be horrible. My room was terrible and it wasn't even the ROH. The Queen Size bed was almost on the floor, the shower was...

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Helpful?
Thank Carol M
Sydney, Australia
Reviewed 31 October 2016

Beautiful old hacienda with huge grounds. Good for the grandchildren. Rooms very rustic, clean and comfortable. Breakfast buffet more than adequate and 'comida' very enjoyable. Swimming pool area very popular and could do with more seating especially under shade.

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Helpful?
Thank allendorf

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Restaurant
  • Pool
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Public Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Concierge
  • Conference Facilities
  • Meeting Rooms
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Babysitting

Additional Information about Hacienda Jurica

Address: Paseo de Jurica 618, Queretaro City 76100, Mexico
Region: Mexico > Central Mexico and Gulf Coast > Queretaro > Queretaro City
Price Range: $88 - $192 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hacienda Jurica 3.5*
Number of rooms: 239
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Also Known As:
Hacienda Jurica Queretaro
Hacienda Jurica Hotel Queretaro
Hotel Style:
#7 Spa Hotel in Queretaro City
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Questions & Answers

Here's what travellers have asked, with answers from Hacienda Jurica staff and other travellers.
4 questions
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Questions? Get answers from Hacienda Jurica staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Take some time to also visit downtown.”
giba26cwb, 24 Apr 2017 | Read review
“Didn't stay just went for brunch”
Traveller_Green037, 20 Nov 2016 | Read review
“Just don't stay there!”
carolmL1184JZ, 15 Nov 2016 | Read review
“another hotel”
willyboy46, 25 Dec 2015 | Read review
“Do not go for the bigger suite since it only adds some few inches you wouldn't even notice and it will cost you 60 usd more the night.”
ArturoP466, 28 Sep 2015 | Read review
5 of 5
Cancelon
US$65* /night
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Preferred HotelsUS$72
Expedia.comUS$72
Booking.comUS$75
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Prices are for 1 room, 2 adults
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