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Grand Fiesta Americana Queretaro

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509 Reviews from our TripAdvisor Community

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There are newer reviews for Grand Fiesta Americana Queretaro
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Showing 123: English reviews
Saint Charles, Illinois
Level Contributor
187 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 139 helpful votes
Reviewed 9 September 2015

Beautiful hotel lobby, fun bar area, great restaurant, nice staff. However, they were never able to locate my reservation -- even after I found the reservation confirmation number. Oh well, they just gave me a room at a slightly higher rate. Okay. I'd been traveling for 16 hours by the time I was able to relax and take a shower.... More 

Helpful?
Thank AngieB253
Gaston B, Gerente at Grand Fiesta Americana Queretaro, responded to this review

Dear Guest, thank you very much for writing a review about your experience at Fiesta Americana Queretaro. I deeply regret the inconvenience you had due to the confusion of our staff in the correct identification of your room as well as the lack of hot water supply; please you know for sure that we have corrected these faults and assured... More 

Troy, United States
1 review
Reviewed 9 September 2015

Overall excellent hotel, just need to work on times and rates for 5th floor continental breakfast. Buffet breakfast is excellent and the wait staff are very courteous. Love the coffee in the restaurant but it is very weak elsewhere.

Helpful?
Thank MIKE D
Gaston B, Gerente at Grand Fiesta Americana Queretaro, responded to this review

Dear Mike D, I appreciate you have written a review about your stay at our hotel. I regret the inconvenience you had due to the delay in opening breakfast on the executive floor, I assure you that we have already corrected this situation.   We hope to serve you again in this your hotel.   Sincerely,   Gastón Barranco  ... More 

Sao Paolo, Brazil
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 2 September 2015

So I was on Fiesta Americana Queretaro for a week due to a business trip. The hotel not only has a beautiful architecture and excellent area that goes to the bar and a gym, but also has a awesome kitchen were u can get the best of the Mexican cosine, the employees were also nice and were always willing to... More 

Helpful?
1 Thank RICARDO F
Gaston B, Gerente at Grand Fiesta Americana Queretaro, responded to this review

Dear Ricardo F, thank you very much for writing a review about your stay at Fiesta Americana Queretaro. We are pleased to know you enjoyed your stay with us. We hope to serve you again on your next visit to Queretaro.   Sincerely,   Gastón Barranco   General Manager More 

Level Contributor
36 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 1 September 2015 via mobile

Be prepared to pay almost 15 bucks (240 MX) for breakfast because it's not included. Or you can go to McDonalds. Stay it's not cheap and you still have to pay for your own breakfast? Really? Wi Fi works very nice and hotel has a good location! The mall in front of the Hotel is the oldest in town so... More 

Helpful?
1 Thank Rafael N
Gaston B, Gerente at Grand Fiesta Americana Queretaro, responded to this review

Dear Rafael N, thank you very much for writing your valuable feedback about your experience in our hotel. We will be reviewing include breakfast in the rate. We hope to serve you again on your next visit to Queretaro.   Sincerely,   Gastón Barranco   General Manager More 

Somerville, United States
1 review
Reviewed 22 August 2015

I hadn't looked at the pictures before i booked this hotel for 4 nights for a business trip. So i was pleasantly surprised that the hotel was very nice and reasonably priced. The rooms are pretty and clean. All things worked and the beds were comfy. The decor is very nice, they have a restaurant inside that serves good food... More 

Helpful?
Thank THERESA MAE S
Gaston B, Gerente at Grand Fiesta Americana Queretaro, responded to this review

Dear Theresa Mae S, I appreciate you have given your opinion regarding your stay at our hotel. We are very pleased that you enjoyed your stay with us.   Thanks for staying with us, we hope to serve you again.   Sincerely,   Gastón Barranco   General Manager More 

BJ
1 review
Reviewed 16 August 2015

Please Keep it like that. Excellent Service and Thanks to each Hotel Team member of the Fiesta Americana Queretaro. We had an excellent stay and we will be back. No Need to write a huge novel about the hotel, just try it. Excellent!

Helpful?
Thank Schroumpfette
Gaston B, Director General at Grand Fiesta Americana Queretaro, responded to this review

Dear Schroumpfette, thank you very much for writing your opinion about Fiesta Americana Queretaro. We are proud to know that you had a pleasant experience of the facilities, but especially the service of our team. Thank you very much for staying with us! We hope to meet you again.   Sincerely,   Gastón Barranco   Managing Director More 

Reno, Nevada
2 reviews
Reviewed 22 July 2015

Good location, swimming pool, business center, nice bar area, very large patio area with overhang, two shopping centers with walking distance. Wifi throughout the hotel. You can take taxi to centro for less than 50 pesos. The restaurant serves a buffet through 11am which is really excellent; stays open late for dinner.

Helpful?
Thank Robertson742
Gaston B, Director General at Grand Fiesta Americana Queretaro, responded to this review

Dear Guest, thank you very much for writing a review about your experience at our hotel. We are proud to know that you enjoyed the facilities and menu in our restaurant. We hope to serving you again in this your hotel! Gastón Barranco Managing Director More 

Cincinnati, United States
1 review
Reviewed 21 July 2015

Fiesta Americana was a very clean, well kept hotel with nice amenities. It was certainly very comfortable and had excellent access to all areas of the city (the hotel is situated in the Norteast section of the city). Traffic in the morning is fairly heavy so make sure to plan ahead.

Helpful?
Thank JEFFREY S O
Gaston B, Director General at Grand Fiesta Americana Queretaro, responded to this review

Dear Guest, thank you very much for giving your opinion about your stay at Fiesta Americana Querétaro. We hope to serving you again, thank you for staying with us! Gaston Barraco Managing Director More 

San Diego, California
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 17 July 2015

We booked this trip for business and due to a change in plans cancelled well before our trip (and well within the "free cancellation" window). Nevertheless, this hotel charged us for five nights and refuses to refund the money. Fortunately I have written confirmation of my cancellation stating the hotel's cancellation policy but I am still fighting with my credit... More 

Helpful?
1 Thank Khristopher W
Gaston B, General Manager at Grand Fiesta Americana Queretaro, responded to this review

Dear Guest, thank you very much for providing a review of our hotel. In order to follow up your case, I'll thank you contact me so that I will personally follow up. I am at your service. Gastón Barranco Managing Director gaston.barranco@posadas.com More 

Rome, Italy
Level Contributor
4 reviews
Reviewed 12 July 2015 via mobile

This is my first time in this hotel and I was very well impressed with the friendly welcome that the staff gave to me. In the other hand, the room is great, big, clean and with a wonderful decoration with beautiful pictures. I asked for some things that I needed and they brought everything immediately.

Helpful?
Thank Ralvarezco
Gaston B, Gerente at Grand Fiesta Americana Queretaro, responded to this review

Dear Guest, thank you very much for sharing your experience at Fiesta Americana Queretaro. We are pleased to know that you enjoyed the service and facilities. We hope to welcome you again! Sincerely, Gastón Barranco General Manager More 

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Bar/Lounge
GreenLeadersGold level
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Banquet Room
  • Breakfast Available
Official Description (provided by the hotel)
Find the perfect place to stay in a contemporary ambience in Querétaro: Grand Fiesta Americana Querétaro offers warmth, luxury and comfort in each of our 173 minimalist-style rooms with architecture that evokes the great haciendas. Its location in the city's most important area makes it ideal for business or pleasure. ... more   less 

Additional Information about Grand Fiesta Americana Queretaro

Address: Boulevard Bernardo Quintana 4050 | Col. Alamos 3a Sección, Queretaro 76160, Mexico (Formerly Fiesta Americana Queretaro)
Region: Mexico > Central Mexico and Gulf Coast > Queretaro > Queretaro
Price Range: $141 - $203 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Grand Fiesta Americana Queretaro 4*
Number of rooms: 173
Reservation Options:
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Also Known As:
Fiesta Americana Queretaro Hotel Queretaro
Queretaro Fiesta Americana
Hotel Style:
#1 Luxury Hotel in Queretaro
#1 Green Hotel in Queretaro
#1 Family Hotel in Queretaro
#2 Romantic Hotel in Queretaro
#3 Business Hotel in Queretaro
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Questions & Answers

Here's what travellers have asked, with answers from Grand Fiesta Americana Queretaro staff and other travellers.
2 questions
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Questions? Get answers from Grand Fiesta Americana Queretaro staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The higher the better to avoid traffic noise.”
 of 5 bubbles MPHV, 14 Nov 2016 | Read review
“all rooms are comfy, but the ones that are on the inside patio view are better and quieter. rooms on the out side view are sunnier.”
 of 5 bubbles 841gloriar, 5 Sep 2016 | Read review
“Our room overlooked the pool and patio area. Pleasant view.”
 of 5 bubbles kathleeno49, 27 Jul 2016 | Read review
“Rooms facing the city have a nicer view, but are a bit noisier, Higher floors are better.”
 of 5 bubbles Bob_B_HH, 18 May 2016 | Read review
“Parking is available at a very very cheap price all the Hotel has wonderful rooms”
 of 5 bubbles rmorisse, 6 Feb 2016 | Read review
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