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Dona Urraca Hotel & Spa

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Dona Urraca Hotel & Spa
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122 Reviews from our TripAdvisor Community

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Showing 42: English reviews
Nanticoke, Pennsylvania
Reviewed 4 November 2015 via mobile

We arrived at this very lovely, modern hotel, impressed by the water fountain system as you entered. Reception was great. We were able to upgrade and still paid way less than one would have expected. We were wowed by our rooms. We were in 5 and 6. Everything was just perfect...more than perfect. We actually wanted extend our stay another...

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Thank Helen L
Reviewed 7 August 2015 via mobile

Good location, nice hotel but internet and tv was not working. For a so called 5 star hotel, I expected at least internet and tv service. Service is amicable but requires further professional training. There is potential in this hotel. They just need to train their staff more, prepare for contingencies and have a plan. I travelled during the month...

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Thank ChayaMansa
Mexico City, Mexico
Reviewed 28 July 2015

I stayed just one night at this boutique hotel...but had a super experience. Nice rooms, new and updated. All the amenities of a 5 star boutique hotel. Great bed, amazing shower. The restaurant is a jewel...although service may be slow at times. Breakfast was very good, just get there with plenty time...service was slow...

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Thank ANP71
Barcelona, Spain
Reviewed 10 July 2015

It is a very cozy hotel in the heart of the city. Traditional and very comfortable to enjoy a long weekend with couple, family or friends. It has a very nice garden and swimming pool, very good kitchen and a good bar.

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Thank GerardoI
Melbourne, Australia
Reviewed 7 May 2015

It might be a little difficult to find, with minimum signage and the barn doors closed late at night, but inside is a fantastic low-rise hotel. Staff are great, rooms beautifully appointed and maintained. Only criticism is that noise can transfer into rooms from outside (other guests), for instance when wheeling suitcases along the tiled corridors, or just groups conversing...

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Thank lfandsl
SP
Reviewed 30 January 2015

This is a lovely little Gem. The rooms are very beautiful, and well equipped. The hotel is small and feels homely. Staff were all very kind. I did not (unfortunately) have a chance to visit the spa... I could not hear any noise (despite the fact that the hard floors in the corridors may help sound travel). Waking up to...

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1Thank samwSp
Toronto, Canada
Reviewed 30 January 2015

I have owned a travel agency for 30 years and have stayed in many hotels. The Dona Urraca was so unique. It was so clean! The location was perfect. Just a short stroll the the centre of the historic district, which is filled with locals, especially on the weekends. We loved it there.

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1Thank 340mary
San Francisco, California
Reviewed 25 November 2014

We stayed at this hotel for 2 nights in the junior suite and we loved it. The room was very spacious, had really nice amenities and we did not hear any of the noise that people here have been complaining about. It is a small nice hotel, close to the center of town which is great and not too far...

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1Thank julieta A
Mazatlan, Mexico
Reviewed 4 November 2014

Awful smell from poor or old drainage made our room smell terrible! Poor service and if you consider staying definitely put your valuables in a safe place! I had a pair of brand new Bose headphones stolen from our room and the hotel authorities said I had no way of proving it. Never ever coming back! Beautiful city just stay...

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2Thank catalina91
Zurich, Switzerland
Reviewed 3 September 2014 via mobile

Been in the hotel for a few days in business trip. I was quite impressed by the architecture not only of the rooms but of the entire building. Cosy and large rooms, quiet, great location inside Queretaro, very welcoming service, and indeed great food. Did not try the spa as no time was available, but it is a hotel to...

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Thank ElMa1983

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Spa
  • Free Parking
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Accessible rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Free Parking
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff

Additional Information about Dona Urraca Hotel & Spa

Address: 5 de Mayo # 117, Col. Centro, Queretaro City 76000, Mexico
Region: Mexico > Central Mexico and Gulf Coast > Queretaro > Queretaro City
Price Range: $170 - $224 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Dona Urraca Hotel & Spa 4*
Number of rooms: 24
Reservation Options:
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Also Known As:
Dona Urraca Hotel Queretaro
Dona Urraca Hotel And Spa
Hotel Style:
#3 Luxury Hotel in Queretaro City
#6 Spa Hotel in Queretaro City
#13 Romantic Hotel in Queretaro City
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Questions & Answers

Here's what travellers have asked, with answers from Dona Urraca Hotel & Spa staff and other travellers.
1 question
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Questions? Get answers from Dona Urraca Hotel & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“second floor rooms can have a bit of a walk to stairs, elevators, etc.”
  • My room
 of 5 bubbles 860jay, 17 Jan 2016 | Read review
“overlooking pool”
 of 5 bubbles CVictorT, 9 Nov 2015 | Read review
“Rooms further away from the restaurant are quieter”
 of 5 bubbles ANP71, 28 Jul 2015 | Read review
“the rooms in the back, top floors have nice views”
 of 5 bubbles GerardoI, 10 Jul 2015 | Read review
“All rooms have access to the internal garden. The higher up the room is, however, the better the view of the city.”
 of 5 bubbles globalnole, 14 Aug 2014 | Read review
5 of 5