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Country Inn & Suites By Carlson, Big Flats (Elmira)

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419 Reviews from our TripAdvisor Community

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There are newer reviews for Country Inn & Suites By Carlson, Big Flats (Elmira)
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Showing 415: English reviews
Pittsburgh, Pennsylvania
Reviewed 7 October 2016 via mobile

Good for one night stay. No fridge or microwave. Beds are good. Room was clean. Staff was nice. Average breakfast. Hotel is dated. Next to mall. Restaurants near. Didn't use the pool. Looked nice. About 20 minute drive to Watkins glen.

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Helpful?
Thank Nick M
ManagerX1, Manager at Country Inn & Suites By Carlson, Big Flats (Elmira), responded to this review

Thank you for taking the time to evaluate your stay, and we are happy that you liked most of our facilities and services. We appreciate your comments regarding the need to update. We realize this and are taking measures to refresh and rejuvenate our property. We apologize for any inconvenience you experienced during your stay. Thank you again, and we...

Pittsburgh, Pennsylvania
Reviewed 4 October 2016

The front desk attendant was very helpful and friendly even though she was very busy! The fresh cookies were delicious. The complimentary breakfast was hot and plentiful, good variety. The 24 hr coffee and tea was a nice feature.

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Thank jevans8232
ManagerX1, Manager at Country Inn & Suites By Carlson, Big Flats (Elmira), responded to this review

Thank you so much for the wonderful review, most especially the kind comments about our staff. It's important to us that all our guests have a great experience and we're delighted you enjoyed your stay with us. Thanks for appreciating our unique feature of Complimentary Coffee, Cookies, and Candy, available 24 Hours. Thanks again for your review, we hope you...

Wyomissing, United States
Reviewed 4 October 2016

Review collected in partnership with Country Inns & Suites By Carlson
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Thank Megan D
ManagerX1, Manager at Country Inn & Suites By Carlson, Big Flats (Elmira), responded to this review

Lebanon, New Hampshire
Reviewed 3 October 2016

Review collected in partnership with Country Inns & Suites By Carlson
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Thank 843bernadettek
ManagerX1, Manager at Country Inn & Suites By Carlson, Big Flats (Elmira), responded to this review

Montclair
Reviewed 3 October 2016

Great location. Easy on/off to highway. Down the road from Corning Museum and Finger Lakes region. I would recommend this hotel if you are in the area. I was on business, but there were many families here as well.

Review collected in partnership with Country Inns & Suites By Carlson
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Thank Susan W
ManagerX1, Manager at Country Inn & Suites By Carlson, Big Flats (Elmira), responded to this review

We appreciate you taking the time to share your fabulous feedback. We are delighted to read that our location was great for your plans and that you were pleased with our service and amenities. We work hard at providing unique family-friendly accommodations and a memorable stay for every guest. We are glad your trip was a success and hope you...

Mill Hall, PA, United States
Reviewed 30 September 2016

This hotel was wonderful! Rooms were nice and clean, breakfast was delicious, and the staff was super friendly! When we checked in and the lady at the front desk found out we were on our honeymoon they had some extra king suites open o she upgraded us for no extra charge! sweet! My Husband and I will be back. :)

Review collected in partnership with Country Inns & Suites By Carlson
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Thank Emily W
ManagerX1, Manager at Country Inn & Suites By Carlson, Big Flats (Elmira), responded to this review

Emily, we appreciate your business and love exceeding your expectations. Thank you for recognizing the exceptional service delivered by our Front Desk team! Our entire staff is integral to the service we offer, thank you for complementing our efforts. We look forward to seeing you and your husband at Country Inn & Suites By Carlson Big Flats (Elmira), NY on...

Brisbane, Australia
Reviewed 28 September 2016

Review collected in partnership with Country Inns & Suites By Carlson
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Thank MargaretMaugenest
ManagerX1, Manager at Country Inn & Suites By Carlson, Big Flats (Elmira), responded to this review

Howell, United States
Reviewed 27 September 2016

Review collected in partnership with Country Inns & Suites By Carlson
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Thank Samiul A
ManagerX1, General Manager at Country Inn & Suites By Carlson, Big Flats (Elmira), responded to this review

Silver Creek, New York
Reviewed 26 September 2016

My 5 friends and I came to the Finger Lakes to celebrate our turning 70 (on this side of the grass). I chose the Country Inn & Suites based on my prior experience in Ohio. I was not disappointed. The facilities are clean and nicely done and the staff is wonderful. The complimentary breakfast is tasty and plentiful and the...

Review collected in partnership with Country Inns & Suites By Carlson
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Thank Diana C
ManagerX1, Manager at Country Inn & Suites By Carlson, Big Flats (Elmira), responded to this review

Many thanks for evaluating your recent visit to the Country Inn & Suites By Carlson, Big Flats (Elmira). We are thrilled to read that you enjoyed your well-maintained suite, our courteous associates and the breakfast we serve. We appreciate you recommending us and hope to see you again in the near future. Yours In Hospitality, Gregg Murrelle General Manager Country...

Upstate Ny
Reviewed 23 September 2016

Great place, people, cookies, room, pool, breakfast--all at a great price! Check in associate was very friendly and extremely helpful...asking if we had a location preference, working to find a room by the pool...SO NICE! Room was on the back of the building...SO quiet...no clomping overhead, no rude noisy people in the halls, everyone friendly and welcoming. LOVED IT!

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Thank cls265UpstateNy
ManagerX1, Manager at Country Inn & Suites By Carlson, Big Flats (Elmira), responded to this review

Thank you for the five-star review! We are thrilled to read that you liked our welcoming associates and your peaceful room. It is also nice to know that you were pleased with all that we had to offer. Thank you again, and we hope to welcome you and your family back on your next trip to the Big Flats area....

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Pool
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Breakfast included
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Self-Serve Laundry
Official Description (provided by the hotel)
We would like to invite you to a warm and cozy hotel in the horseheads area located next to arnot mall lot's of shopping and great places to have dinner. We are in the beautiful Fingerlakes region! ... more   less 

Additional Information about Country Inn & Suites By Carlson, Big Flats (Elmira)

Address: 105 E Mall Rd, Horseheads, NY 14845-9009
Region: United States > New York > Finger Lakes > Horseheads
Price Range: $98 - $353 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Country Inn & Suites By Carlson, Big Flats (Elmira) 3*
Number of rooms: 70
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Also Known As:
Country Inn & Suites By Carlson, Big Flats Hotel Horseheads
Country Inn And Suites By Carlson, Big Flats
Country Inn Horseheads
Horseheads Country Inn
Country Inn Big Flats
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Questions & Answers

Here's what travellers have asked, with answers from Country Inn & Suites By Carlson, Big Flats (Elmira) staff and other travellers.
4 questions
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New York City, New York
7 months ago

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Questions? Get answers from Country Inn & Suites By Carlson, Big Flats (Elmira) staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“2nd floor next 2 stairs”
230alfredj, 13 Apr 2017 | Read review
“No Security Cameras on this property”
iluvmygman, 12 Mar 2017 | Read review
“Nice view overlooking the pond, lots of ducks and geese.”
williamkN4690JR, 9 Mar 2017 | Read review
“Easy on/easy off the major route. Lots of restaurant choices within a mile.”
drakepc, 14 Feb 2017 | Read review
“I was on the second floor, in the queen size room. It was very roomy and close to the pool.”
starrJ2013, 8 Jan 2017 | Read review
5 of 5