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Hampton Inn Rochester-Irondequoit

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Hampton Inn Rochester-Irondequoit
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412 Reviews from our TripAdvisor Community

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Showing 405: English reviews
ithaca, United States
Reviewed 15 December 2016

This hotel is ideally located for anyone coming to Rochester from out of town for care at Rochester General Hospital. Just be sure to ask for discount code. My wife stayed here the night I stayed after surgery. And then we both stayed an extra night because of late discharge and the weather. No problem with extending the discount.

Review collected in partnership with Hampton
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Helpful?
Thank akikof990
Patrick C, Director of Sales at Hampton Inn Rochester-Irondequoit, responded to this review

Dear akikof990, Thank you for your feedback. We at the Hampton Inn Irondequoit work very closely with Rochester General Hospital and we understand how difficult it can be for many people visiting the hospital for various reasons. We do our best to make a bad situation the best we can for guests visiting loved ones in the hospital. We hope...

Xi'an, China
Reviewed 8 December 2016

We stayed there overnight during our trip to Rochester. Clean and spacious room. Quiet building. Friendly staff and nice pool. variety of selections for breakfast. Close to many attractions and local food.

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Helpful?
Thank Xiaohui W
Patrick C, Director of Sales at Hampton Inn Rochester-Irondequoit, responded to this review

Dear Xiaohue W, Thank you for your comments and we are so glad you enjoyed your stay. Please visit us again soon!! Best regards, Patrick C. Director of Sales

Buffalo, NY
Reviewed 7 December 2016

Amazing stay, best hotel I have ever stayed in. Well worth the price. The facilities are wonderful. All the staff was fantastic. The complimentary breakfast was delicious and has a variety of selections.

Review collected in partnership with Hampton
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Helpful?
Thank A202IEnancyp
Patrick C, Director of Sales at Hampton Inn Rochester-Irondequoit, responded to this review

Dear A202IEnancyp, Thank you so much for your excellent review. This is what we are here for and the feedback we take pride in. I am so glad you enjoyed your stay and we hope to see you again soon. Best regards, Patrick C. Director of Sales

Gainesville, Florida
Reviewed 29 November 2016

Hotel said tbey mistakenly gave someone a key to our room at around 11:30 pm person entered our room and stood there until my wife alerted me someone had walked in and stood around in the room. Also had issues at check in that had us sitting in the parking lot at 6 am after a 17 hour drive from...

Review collected in partnership with Hampton
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Helpful?
Thank jwalks1500
Patrick C, Director of Sales at Hampton Inn Rochester-Irondequoit, responded to this review

Dear jwalks1500, I am so sorry for the issue you experienced. We take security very seriously here and I sorry this happened. I will review with our staff and management your comments and ensure all training is refreshed with our team. Again, please accept my apologies, In regards to a check in at 6am, I am sorry we were not...

Oneonta, New York
Reviewed 18 November 2016

I Hhighly recommend this Hampton Inn! The staff is friendly and welcoming, the rooms clean and comfortable, and the breakfast is quick, easy and delicious. Having coffee, popcorn and cookies available throughout the day is a bonus!

Review collected in partnership with Hampton
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Helpful?
Thank Teachrah
Patrick C, Director of Sales at Hampton Inn Rochester-Irondequoit, responded to this review

Dear Teachrah, Thank you for your comments. We are glad you enjoyed your stay and hope to see you again! Best regards, Patrick C. Director of Sales

auburn ny
Reviewed 11 November 2016

Okay, nothing historic about this property, but we were there for one night, which happened to be Election Night. I think everyone at the hotel was up late watching the results; we had an early appointment and were the only ones at the breakfast area at 7AM. As for the hotel: decent, pretty typical Hampton. Fridge and microwave in the...

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Helpful?
Thank kickerAuburnNy
Patrick C, Director of Sales at Hampton Inn Rochester-Irondequoit, responded to this review

Dear kickerAuburnNy, Thank you for taking the time to fill out a review. That night was definitely a historic night for all. I am glad you enjoyed a hassle free night. I was surprised to read about no hot items for breakfast. Our breakfast is a HOT breakfast and we provide hot items everyday. I am so sorry if this...

Alexandria, VA
Reviewed 8 November 2016

We stayed for two nights this past weekend and enjoyed our stay at this Hampton Inn. All of the staff we encountered were friendly. Our room was clean and included two very comfortable double queen beds, flat screen TV with cable channels, microwave and small fridge. The complimentary breakfast was sufficient and included an assortment of fruits and cereals, eggs,...

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Helpful?
Thank Kjbzmommy
Patrick C, Director of Sales at Hampton Inn Rochester-Irondequoit, responded to this review

Dear Kjbzmommy, Thank you for your comments. It sounds like you enjoyed your stay with us overall. I have communicated your comments with maintenance and we have let him to turn the temperature up in the pool for a comfortable swim. We are glad you enjoyed your stay and we hope to see you again! Best regards, Patrick C. Director...

Ontario
Reviewed 6 November 2016

Greeted by nice staff at front desk. Check in was a breeze. We were off to our room in no time. When we got to our room we were greeted by two beautiful comfy looking beds. The room also included a mini fridge and small microwave. Small flat screen tv but still acceptable. Our room was a bit cool so...

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Helpful?
Thank Leamer
Patrick C, Director of Sales at Hampton Inn Rochester-Irondequoit, responded to this review

Dear Leamer, Thank you for your comments. We pride ourselves in going above and beyond for our guests and I am sorry we fell short of this. The breakfast menu is rotated daily and we typically provide a meat. I am not sure why it was not done this time. We will communicate this to our breakfast staff. At times,...

Macungie, Pennsylvania
Reviewed 3 November 2016

I stayed at this hotel the last week in October. While there, the hotel had a Halloween party for the community to go to. They had made one of the meeting rooms into a game room. They also had transformed a stairwell for the kids to go through -- it was done up really well. I was very impressed with...

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Helpful?
Thank mrsgfhjr
Patrick C, Director of Sales at Hampton Inn Rochester-Irondequoit, responded to this review

Dear mrsgfhjr, Thank you for your comments. Yes we host our annual "Haunted Hampton" during Halloween for the Irondequoit community and children. This is something we take pride in doing and we enjoy seeing the children so happy during this event. We ask all that attend to bring a non-perishable food item to the event and we in return will...

Littleton
Reviewed 24 October 2016

It was a nice, clean hotel. It met all of my needs. The staff was very helpful and had recommended places to eat in he city. Next time I would want to stay closer to more attractions and things to do.

Review collected in partnership with Hampton
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Helpful?
Thank nicholasd330
Patrick C, Director of Sales at Hampton Inn Rochester-Irondequoit, responded to this review

Dear nicholasd330, Thank you for your comments. I am glad the staff was helpful. I am sorry the local attractions were not close enough but there is plenty to do in the Irondequoit area. We hope you stay with us again and please inquire with the front desk or myself and we would be more than happy to give you...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Laundry Service

Additional Information about Hampton Inn Rochester-Irondequoit

Address: 1323 E Ridge Rd, Irondequoit, NY 14621-2004
Region: United States > New York > Finger Lakes > Irondequoit
Price Range: $135 - $205 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn Rochester-Irondequoit 2.5*
Number of rooms: 77
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Also Known As:
Hampton Inn Rochester-Irondequoit Hotel Rochester
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Questions & Answers

Here's what travellers have asked, with answers from Hampton Inn Rochester-Irondequoit staff and other travellers.
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Questions? Get answers from Hampton Inn Rochester-Irondequoit staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Just a couple miles away from downtown.”
johncO9440WZ, 21 Feb 2017 | Read review
“I was on the Ridge road side and I could hardly hear traffic”
316bruceb, 19 Jan 2017 | Read review
“We chose a room second from the elevator and it was very quiet; no elevator noise, and an easy walk from the elevator area.”
kickerAuburnNy, 11 Nov 2016 | Read review
“Top floor at the end of the hall.”
magic_carpets, 10 Oct 2016 | Read review
“The fourth floor was very quiet.”
306elainer, 26 Sep 2016 | Read review
5 of 5