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Holiday Inn Express Irondequoit

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Holiday Inn Express Irondequoit
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137 Reviews from our TripAdvisor Community

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Showing 134: English reviews
Delhi, New York
Reviewed 22 February 2016

Nice property close to the Hospital. Made it very easy to get to where I needed to go. I was very happy it was close to Target and Starbucks. Breakfast was very fair. Staff was very friendly and helpful. Next time I come to Rochester, I'll be back here!

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Helpful?
Thank Mac T
Brandon W, General Manager at Holiday Inn Express Irondequoit, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Brandon Wade General Manager

Toronto, Canada
Reviewed 31 December 2015

Good location, though not downtown. Hotel rooms were clean, comfortable but a little dark. Enough parking. Breakfast was good - bagels/bread, fruits, coffee etc. Staff friendly. Lots of restaurants/shops nearby.

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Helpful?
Thank sail29er
IHGCare, Guest Relations Manager at Holiday Inn Express Irondequoit, responded to this review

Dear sail29er , Thank you for your stay and for leaving a review about our hotel on TripAdvisor. Your feedback is extremely important as this will help us to achieve our mission to provide the perfect guest experience. Thank you for noting our good location and I am glad to read that you enjoyed our breakfast selections. Thank you as...

Monroe, New York
Reviewed 11 November 2015

This is close to everything! Hotel is very clean, staff is excellent. A little pricey but worth it. Area is great, close to Lake Ontario and Sea Breeze amusement park. This is a must stay if in the area. Have been coming here for 10 years. All seasons. Thank you Holiday Inn!

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Thank Gloria C
Bradford, Pennsylvania
Reviewed 8 November 2015

Slept here after going to a hockey game in Rochester. Lobby was loud and there was a large group of people getting drunk and making noise, when we checked in at 10pm. Room was ok, little outdated and the toilet would not stop running all night. Breakfast was average. Good place to stay on a budget, close enough to downtown....

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Thank Brett E
IHGCare, Guest Relations Manager at Holiday Inn Express Irondequoit, responded to this review

Dear Brett E, Thank you for taking the time to tell us about your experience at our hotel. Thank you for noting our good location. However, I regret to learn that your stay at our hotel was only average. It is saddening to know that you perceived the noise level in the property too high. Our guest's comfort remains a...

Reviewed 10 September 2015

The hotel was good. Not outstanding. But solid. The staff was friendly.The workout room was nice. But the location makes it really easy to hit downtown Rochester but also go the other way and get to the lake easily. I also made the drive to Tilted Kilt. I'd make the drive again. I don't mean for the scenery. It was...

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Thank Jamesmedlock
Union, New Jersey
Reviewed 3 September 2015

Was here for one night. We found the hotel to be comfortable but the bed was a little too soft. . . . . not like the usual hotel mattresses . . . . . and there was a musty smell when we first entered. We always travel with an air freshener spray and that seemed to take care of...

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1Thank ilivennj
Nicole T, General Manager at Holiday Inn Express Irondequoit, responded to this review

Dear ilivennj: Thank you for your feedback. I apologize that there was an issue with the smell of the room and that you were not happy with the comfort of the mattress. I have shared your concerns with the appropriate department heads so that this does not happen to another guest. We do hope that you choose to stay with...

Fort Drum, New York, United States
Reviewed 6 August 2015

My husband, dog and I stayed one night here. At first things were going great! We had to come down to rochester for a doctors appointment and chose this specific hotel because they allow dogs. The room itself could use an update. Specially the mattress, it was a queen not a king. (We specifically wanted and booked a king size...

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Thank Becca M
Nicole T, General Manager at Holiday Inn Express Irondequoit, responded to this review

Dear Becca M: Thank you for taking the time to share yur feedback. I can assure that you the room you were in did have a king size bed and not a queen size bed. The additional $15 is not an actual charge but an authorization that was taken on your card at check in in case of incidentals. After...

Red Hook
Reviewed 5 August 2015 via mobile

I need to start by saying that the interaction I had with the staff when checking in was perfectly fine. The Hotel was clean as was the room. I am not sure why they gave me this room. Maybe because I used my points? I kept rolling into the same spot. The mattress pad was so thin that it was...

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Thank Toni S
Nicole T, General Manager at Holiday Inn Express Irondequoit, responded to this review

Dear Toni S: Thank you for your feedback. I can assure that guests who use thier points do not receive a less quality room than guests who are not using points. We realize that guests who are using points can use any hotel any where on any night and we are honored that they choose us. I apologize for the...

Toronto
Reviewed 28 July 2015

We liked the smell of the hotel; and enjoyed the pool with the whole family for a good hour (though it had a few hairs in it and needed skimming). The rooms were okay, but the room (even though it was a non-smoking room) had a strange, musty smell we didn't like. Kind of like chlorine water wet towels sitting...

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Helpful?
Thank PedroDeToronto
Nicole T, General Manager at Holiday Inn Express Irondequoit, responded to this review

Dear PedrodeToronto: Thank you for your feedback. I did receive your email regarding the issue with using the gift card. We are looking into the issue with our distributor. This is the first issue that we have had with our gift cards. In the meantime have you called the 1-800 number on the back of the card for assistance? I...

Bear, DE
Reviewed 19 July 2015

We stayed here July 16 - 19th. Overall the hotel was decent. The rooms were clean, the staff friendly, the breakfast was a decent. We arrived at 5pm on the 16th and our room was not ready. We waited a little over an hour to be able to check in. After a 6.5 hour drive, we just wanted to get...

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Helpful?
Thank mosween
Nicole T, General Manager at Holiday Inn Express Irondequoit, responded to this review

Dear mosween: I apologize that your room was not ready when you checked in. I have brought your comments to the attention of our Executive Housekeeper so that this does not happen to another guest. The town of Irondequoit is a warm friendly town and we are fortunate to have a brand new Starbucks, Chipotle, Sonic along with Sears, Target,...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Breakfast included
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Breakfast included
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Breakfast Available
Official Description (provided by the hotel)
Welcome to the Holiday Inn Express Hotel of Irondequoit, NY. This Irondequoit Hotel is a great location for business travelers. We offer business travelers a place to complete their work with complimentary wireless high-speed Internet access, free local calls, a 24 hour business center and more. We are conveniently located near such great companies including Kodak, Bausch and Lomb, Delphi, Rochester General Hospital, Xerox and many others. This beautiful 66 room hotel features smart amenities including a heated indoor pool, spa, fitness center, Simply Smart guest bathrooms and bedding collection, our Complimentary Hot Smart Start Breakfast Bar and more!Just minutes away you will be able to play on the shores of Lake Ontario. We are located near the numerous attractions of Irondequoit and Rochester including Blue Cross Arena, Seabreeze Amusement Park, Seneca Park Zoo, Durand Eastman Park, Kodak Park, Riverside Convention Center and more! Whether you are in the mood for culture, an exciting night on the town, a scenic stroll through the fall foliage, partake in a local festival, visit a museum or one of our high tech companies you will find it here. Come see why the Holiday Inn Express Hotel of Irondequoit is the smart way to stay! ... more   less 

Additional Information about Holiday Inn Express Irondequoit

Address: 2200 N Goodman St, Irondequoit, NY 14609-1044
Region: United States > New York > Finger Lakes > Irondequoit
Price Range: $127 - $224 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Irondequoit 2.5*
Number of rooms: 66
Reservation Options:
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Also Known As:
Holiday Inn Express Irondequoit Hotel Rochester
Holiday Inn Rochester
Rochester Holiday Inn
Holiday Inn Express Rochester
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Irondequoit staff and other travellers.
2 questions
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Questions? Get answers from Holiday Inn Express Irondequoit staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get a room on an upper floor to avoid the noise of people coming off the elevator and going to the pool or breakfast.”
  • Unmade beds
  • Nice sized room
  • Nice in-room breakfast area
  • Good storage under the shelf for suitcases and a wardrobe and desk for folded clothes.
 of 5 bubbles soxfanPaxton, 7 Dec 2016 | Read review
“I prefer the side facing the road rather than facing the parking lot”
 of 5 bubbles VirginiaA621, 31 Mar 2016 | Read review
“Upper floor so no ones walking above you!”
 of 5 bubbles MzSunshine1, 26 Mar 2016 | Read review
“Book early”
 of 5 bubbles deemarie1228, 23 Mar 2016 | Read review
“Try another Hotel”
 of 5 bubbles N7404MHbarbarah, 27 Feb 2016 | Read review
5 of 5