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All reviews waffles ithaca college typical breakfast marriott points front desk staff newer property free wifi other hotels king suite clean hotel a great stay buttermilk falls top floor large bathroom complimentary breakfast comfortable beds the breakfast area
A very quiet hotel which is reasonably priced in Ithaca in the winter. Not in the center of the city, but easy enough to drive to the center without spending additional cost for city center hotels. Top fights employees, all of whom are friendly. The...More
Clean hotel. Go early for breakfast. Food ran out and was not refilled even when the dining area although quite small was full of people. Some people came before the breakfast time ended and had to leave with just coffee as the staff had cleared...More
Pros: Hotel was clean and well located for a college drop off. Check-in and Check-out service very efficient and pleasant. Continental breakfast the next morning was a nice option.
Cons: Overpriced for the stay but we needed to be close to Cornell. Also no Marriott...More
Date of stay: August 2018
Response from Cosmopolitan825129, Manager at Fairfield Inn & Suites IthacaResponded November 13, 2018
Thank you for staying with us. We appreciate your business and take your comments seriously. Please feel free to contact us regarding your points.
We stayed at the hotel for Ithaca College’s Parents Weekend. The hotel is clean, but our room had a stale, musty odor. Another customer complained loudly at the front desk describing her room as smelling like body odor and she refused to stay in it....More
Date of stay: November 2018
Response from Cosmopolitan825129, Manager at Fairfield Inn & Suites IthacaResponded November 7, 2018
Thank you for your comments. I will pass them along to our Housekeeping department for resolution. We appreciate your business and look forward to hosting you again so you travel back to Ithaca.
This hotel is consistently clean and comfortable. We have stayed here about 5 times and have always been comfortable. The staff is accommodating. WiFi is weak even at the platinum/ paid level. Competitively priced with other local hotels.
I am the GM of the Fairfield in Ithaca. I apologize as I believed I had answered your question when it was first posted. We do have cribs, please make a request for one when you book your room. Please don't hesitate to... More
I am the GM of the Fairfield in Ithaca. I apologize as I believed I had answered your question when it was first posted. We do have cribs, please make a request for one when you book your room. Please don't hesitate to contact me at the hotel if I may be of any additional assistance.