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Best Western University Inn

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Traveller (62)
Room & Suite (142)
Dining (14)
Overview
  • Excellent27%
  • Very good34%
  • Average22%
  • Poor10%
  • Terrible7%
Travellers talk about
“shopping plaza”(8 reviews)
“shuttle bus”(5 reviews)
“outdoor pool”(9 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Airport Transportation
2 Star accommodation
All hotel details
Additional information
Offers from Best Western University Inn
Special Offer: BOOK DIRECT & SAVE
Hotel deals
Offers from Best Western University Inn
Special Offer: BOOK DIRECT & SAVE
Hotel deals
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Rooms
Aug. 27Aug. 28
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (558)
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539 results
Traveller rating
150
167
122
59
41
Traveller type
Time of year
LanguageEnglish
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150
167
122
59
41
Show reviews that mention
All reviewsshopping plazashuttle busoutdoor poolcollegetown bagelswould stay here againroom was spaciousithaca areaeasy accesscollege visitwafflesbwfireplacesupermarketuniversitynymicrowaveconference
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1 - 5 of 539 reviews
Reviewed 3 days ago

I paid almost $200 per night to have a jacuzzi tub that emitted black debris when turned on. There was hair in my bed and in the shower. I found a bug in the bed and leftover change on the fireplace from the previous guest....More

Review collected in partnership with Best Western
Thank kbauer1122
Response from Best47958, Director of Sales at Best Western University InnResponded 2 days ago

Dear Kbauer1122, On behalf of the hotel, please accept our apologies for the serious oversight at the front desk during your stay. The clerk was incorrect in quoting the number of points for a free night stay and we regret the misinformation you were given....More

Hotel's Favourite
Reviewed June 22, 2018

Outstanding customer service!!! Exceptionally warm, accommodating and thoughtful staff. Pet friendly is an understatement - my dog, Murphy the Mastiff, had an emergency appointment at Cornell, he was allowed to stay on premise, which in itself was a tremendous blessing but the entire staff was...More

1  Thank khtrip2018
Response from Best47958, Director of Sales at Best Western University InnResponded July 5, 2018

Thank you for the great response. We did enjoy have you and Murphy as our guest. I hope he is getting better. Best, JIm

Reviewed 4 days ago

The Inn was comfortable and clean. The layout was more of a campus layout, appropriate beside a university campus. There were 3 bldgs for the Inn, with a nice landscaped swimming pool. It was easy to walk from our room to the office with the...More

Thank wifeNmommy
Response from Best47958, Director of Sales at Best Western University InnResponded 2 days ago

Dear wifeNmommy, How refreshing to read your review today! We are certainly glad you enjoyed your stay with us and took advantage of the pool while you were here. Yes, the breakfast area can be quite busy in the summer, but we are to direct...More

Reviewed 4 days ago

A great little hotel on the outskirts of ithaca. Very affordable, especially if you are visiting one of the college's (they offer a discount if you are) .Room was spacious. Hotel was quiet.. Only complaint is that the beds were too form for my comfort.

Review collected in partnership with Best Western
Thank alicia0717
Reviewed 1 week ago

The Best Western was a great place to stay in Ithaca, New York. it was close to Cornell and easy to visit the campus. It was easy to find and a great location to enjoy the Finger Lake region, which is worth the visit!

Review collected in partnership with Best Western
Thank Trisha123459
Response from Best47958, Director of Sales at Best Western University InnResponded 1 week ago

Trisha, We truly appreciate your comments on the hotel an glad you enjoyed the Finger Lakes while you were here. Ithaca is "gorges"! Best, Jim

View more reviews
About
Amenities
Top amenities
Free High Speed Internet (WiFi)
Pool
Free Parking
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Business Centre with Internet Access
Shuttle Bus Service
Wheelchair Access
Free Parking
Breakfast included
Meeting Rooms
Non-Smoking Hotel
Breakfast Available
Pets Allowed ( Dog / Pet Friendly )
Airport Transportation
Dry Cleaning
Laundry Service
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Outdoor pool
Details
Price range
US$149 - US$281 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#7 Mid-range Hotel in Ithaca
#6 Quiet Hotel in Ithaca
#7 Family Hotel in Ithaca
#12 Business Hotel in Ithaca
#7 Quaint Hotel in Ithaca
Room types
Non-Smoking Rooms, Accessible rooms
Details
Price range
US$149 - US$281 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#7 Mid-range Hotel in Ithaca
#6 Quiet Hotel in Ithaca
#7 Family Hotel in Ithaca
#12 Business Hotel in Ithaca
#7 Quaint Hotel in Ithaca
Room types
Non-Smoking Rooms, Accessible rooms
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Traveller (62)
Room & Suite (142)
Dining (14)
Pool & Beach (9)
Amenities (13)
Questions & Answers
Ask a question
Susan R
April 7, 2017|
Answer
Response from Best47958 | Property representative |
Yes and it open 24 hours. The workout room is on the lower level of the hotel in the main building.
0
Votes
Donna C
March 13, 2017|
AnswerShow all 2 answers
Response from Best47958 | Property representative |
We do have free shuttle service to and from the airport, as well as to Cornell and Collegetown. The shuttle runs from 7am-11pm daily.
0
Votes
Eamonn K
July 30, 2015|
Answer
Response from sjk5243 | Reviewed this property |
Small. Not sure of exact size but not big enough for laps. During My visit it was clean and there were chairs and tables to relax. It has been very warm in Western NY this summer so I'm sure the temp of the pool is warm... More
0
Votes
Room Tips
"Room 215 was nice with good access to the free parking. Grocery store 2 minutes walk."
Read review
"Some rooms have fireplaces."
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"Stay away from entry/exit doors to minimize noise"
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"I was on the 400's side of the complex. Very quiet."
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