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Best Western University Inn

533 reviews
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Traveller (58)
Room & Suite (26)
Pool & Beach (1)
Overview
  • Excellent27%
  • Very good33%
  • Average22%
  • Poor11%
  • Terrible7%
Travellers talk about
“grocery store”(31 reviews)
“shuttle service”(26 reviews)
“shopping center”(15 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Airport Transportation
2.5 Star Hotel
All hotel details
Offers from Best Western University Inn
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Rooms
Mar. 4Mar. 5
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1 room, 2 adults, 0 children
Standard Room
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Reviews (533)Write a Review
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All reviewsgrocery storeshuttle serviceshopping centeroutdoor poolfree shuttlewould stay here againspacious roomsithaca areaeasy accessconvenient locationcollege visitithaca nyyogurtagavefireplaceuniversityconvenience
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1 - 5 of 516 reviews
Reviewed 4 January 2018

Biggest plus is the courtesy van which will take you and pick you up from virtually any spot in the local area. Hotel staff very friendly and helpful, located in a strip mall with a major supermarket and several smaller stores with options for dining...More

Review collected in partnership with Best Western
Thank Y7428XEericr
Response from Best47958, Director of Sales at Best Western University InnResponded 8 January 2018

Thank you for your feedback about the Best Western University Inn. The shuttle is a big asset! Thanks also for the comment on the staff and our location in the East Hill Plaza. Please let us know when you will be back in the area!...More

Hotel's Favourite
Reviewed 21 October 2017

Large rooms in a well-run hotel featuring easy access to Cornell. Excellent value with ample parking & excellent breakfast. Front desk management & staff provided excellent advice in guiding us to very enjoyable dining venues and nearby sites/museums.

Review collected in partnership with Best Western
Thank waynecs2017
Response from Best47958, Director of Sales at Best Western University InnResponded 25 October 2017

Thanks for you wonderful review of the hotel. These comments make us especially proud of what we offer to our guests. We look forward to you returning to Ithaca in the future! Best, Jim McMann

Reviewed 13 December 2017

The hotel is good, clean, and resonable value. Nothing fancy. reasonable rates for the area. Allows pets. Very close to Cornell University. Very easy to get to with a grocery store close, a mexican restaurant, laundry mat and drug store. If you are not looking...More

Review collected in partnership with Best Western
Thank Jay C
Response from Best47958, Director of Sales at Best Western University InnResponded 14 December 2017

Dear Jay, Thank you for your great review! We are glad you were able to take advantage of the many businesses in the East Hill Plaza. We look forward to seeing you in the future. Kind regards, Jim McMann

Reviewed 3 December 2017

After staying in a few luxury hotels during my business trip, I wasn't sure what to expect in a small country town. It was such a pleasant surprise discovering this small hotel. The thing I loved was just the attention to detail, the small things...More

Thank DrWalkabout
Response from Best47958, Director of Sales at Best Western University InnResponded 5 December 2017

Dr. Walkabout, What a great review! We so pleased that you were found us a pleasant surprise during your trip. Yes, the WiFi is complemented by many of our guests. Thanks also on the staff and the coffee! We hope to see you again in...More

Reviewed 28 November 2017

Employees could not have been more helpful or caring. Travelling with two family members in their 90s with walkers led to some unique challenges. Best Western staff could not have been more accommodating. They honored every special request.

Review collected in partnership with Best Western
Thank Margaret E
Response from Best47958, Director of Sales at Best Western University InnResponded 30 November 2017

Dear Margaret, We are pleased with your comments on the hotel and staff. We look forward to seeing and your family again when you return to the Ithaca area. Kind regards, Jim McMann

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About
Amenities
Top amenities
Free High Speed Internet ( WiFi )
Pool
Free Parking
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Business Centre with Internet Access
Shuttle Bus Service
Free Parking
Breakfast included
Meeting Rooms
Airport Transportation
Dry Cleaning
Laundry Service
Room amenities
Air Conditioning
Refrigerator in room
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Outdoor pool
Details
Price range
US$111 - US$210 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#9 Business Hotel in Ithaca
Room types
Non-Smoking Rooms, Accessible rooms
Details
Price range
US$111 - US$210 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#9 Business Hotel in Ithaca
Room types
Non-Smoking Rooms, Accessible rooms
Add Photo Photos
Traveller (58)
Room & Suite (26)
Pool & Beach (1)
Questions & Answers
Ask a question
suerubb
7 April 2017|
Answer
Response from Best47958 | Property representative |
Yes and it open 24 hours. The workout room is on the lower level of the hotel in the main building.
0
Votes
Donna C
13 March 2017|
AnswerShow all 2 answers
Response from Best47958 | Property representative |
We do have free shuttle service to and from the airport, as well as to Cornell and Collegetown. The shuttle runs from 7am-11pm daily.
0
Votes
Eamonn K
30 July 2015|
Answer
Response from sjk5243 | Reviewed this property |
Small. Not sure of exact size but not big enough for laps. During My visit it was clean and there were chairs and tables to relax. It has been very warm in Western NY this summer so I'm sure the temp of the pool is warm... More
0
Votes
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12
Room Tips
"Room 215 was nice with good access to the free parking. Grocery store 2 minutes walk."
Read review
"Some rooms have fireplaces."
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"Stay away from entry/exit doors to minimize noise"
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"I was on the 400's side of the complex. Very quiet."
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