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The Hotel Ithaca

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468 Reviews from our TripAdvisor Community

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Showing 458: English reviews
Ann Arbor, Michigan
Reviewed 24 March 2015

The room was clean, the bed comfortable, and the warm indoor pool was a welcome respite from the snowy Ithaca spring. Complimentary coffee and tea in the lobby, sports bar in the hotel is a nice place to pass time.

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Helpful?
Thank J P
HotelManagerHIIthaca, Guest Relations Manager at The Hotel Ithaca, responded to this review

Thank you for chosong the Hotel Ithaca on your recent visit. We truly appreciate you taking the time to let us know about your experience. We strive to exceed our guest expectations by providing the right service to make every stay relaxing, enjoyable and filled with positive experiences. Again, thank you for your feedback to Tripadvisor and look forward to...

14801
Reviewed 21 March 2015

I have been staying at this hotel since 1979. Decided to stay loyal through the ownership change. There were some 'bumps in the road'. You can tell this is going to be an outstanding hotel...eventually. Today we stopped in at 2pm to see if we could check in early. YES you can...come back at 2:30. We were not in our...

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Helpful?
4Thank scrotim
HotelManagerHIIthaca, Guest Relations Manager at The Hotel Ithaca, responded to this review

Thank you for choosing the Hotel Ithaca on your recent visit. We greatly appreciate your business. I was concerned to read about your experience with our front desk, I would like to take this opportunity to apologize for their behavior, as it is not the way we typically take care of our guests. We have discussed the situation with our...

New York City, New York
Reviewed 15 March 2015

When I was a college student, I remember when this hotel was technically a Holiday Inn. Extensive renovations were put into this hotel, including many of the rooms. Modern furnishings and an upgraded bathroom made me feel at ease. Only a few minor gripes, which honestly are personally opinion. Renovated rooms have laminate flooring...which I had never seen in a...

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Helpful?
Thank mbp817
HotelManagerHIIthaca, Guest Relations Manager at The Hotel Ithaca, responded to this review

Thank you for choosing the Hotel Ithaca on your recent visit to the area. We greatly appreciate your business and look forward to seeing you again the next time you are in Ithaca. Your feedback is very important to our efforts for continuously improving guest satisfaction. We strive to do the best job we can and comments like yours are...

Reviewed 11 March 2015

I stayed at this hotel for just one night. The room was very nice with a extremely comfortable bed. The hardwoods in the room were a little dusty. Amazing shower and nice amenities with great shampoo and conditioner all natural. The hotel is in a great location downtown right near the Commons and neat shopping areas. The shuttle was very...

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Helpful?
1Thank Brian M
HotelManagerHIIthaca, Guest Relations Manager at The Hotel Ithaca, responded to this review

Thanks for the great feedback on Tripadvisor on our hotel and particulary our associates. I have passed on your comments to the entire team. We truly appreciate knowing that our guests have been well served so we can celebrate our success and work towards even better service in the future. We look forward to your return when you are in...

Darien, Connecticut
Reviewed 10 March 2015

Many rooms (ours) not in main building but in a motel setting along parking area. Our room was clean but tired. We returned from an extended business meeting to find the door to our room wide open, apparently left open by housekeeping, long gone. Fortunate nothing missing. No hot water in the morning, which is particularly problematic of you are...

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1Thank davidbF844BC
HotelManagerHIIthaca, Guest Relations Manager at The Hotel Ithaca, responded to this review

Thank you for chosing the Hotel Ithaca on your recent visit. We greatly appreciate your business. I was concerned to hear about your experience while at the hotel.Our building is slowly going thru upgrades and renovations so I apologize that your accommodations were not up to the expected standards. The security issue has been addressed as well with our housekeeping...

Eugene, Oregon
Reviewed 9 March 2015

Located about a block or so from The Commons, they offer free round-the-clock shuttle service to Cornell and the Ithaca Airport. Checking in was a snap, the room was large and well-appointed with well-maintained hardwood floors. I was able to sleep well--the most important thing about a hotel, in my opinion.

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Helpful?
Thank bb_organic
HotelManagerHIIthaca, Guest Relations Manager at The Hotel Ithaca, responded to this review

Thank youi for choosing the Hotel Ithaca on your recent visit to the area. We truly appreciate you taking the time to let Trpadvisor know about your stay. We strive to exceed our guest expectations by providing the right accommodations and service to make every stay relaxing, enjoyable and filled with positive experiences. We look forward to your next stay...

Minnesota
Reviewed 6 March 2015

I was pleasantly surprised at this hotel. My room was newly renovated and clean, with hardwood floor and new furniture. Staff were very nice, friendly, and helpful. It was also great to have shuttle service to and from the Cornell campus and airport, especially during snow. Free wifi is also available. This hotel is also conveniently located near Urban Outfitters...

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Helpful?
Thank yn1a
HotelManagerHIIthaca, Guest Relations Manager at The Hotel Ithaca, responded to this review

Dear Guest, Thank you for choosing the Hotel Ithaca on your recent visit to the area. We truly appreciate you taking the time to let us know about your stay. We strive to exceed our guest expectations by providing the right accommodations and service to make every stay relaxing, enjoyable and filled with positive experiences. Thank you again for your...

Reviewed 28 February 2015

Good location but otherwise the hotel was a disappointment. The linens were stained, the chair was ripped, and overall the room was old and worn. It was not in the main building either and exited into a semi-outdoor walkway that was not heated.

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1Thank Rosehawthorn
HotelManagerHIIthaca, Guest Relations Manager at The Hotel Ithaca, responded to this review

Dear Guest, Thank you for choosing the Hotel Ithaca on your recent visit. We greatly appreciate your business. We appreciate you taking the time to review our hotel on TripAdvisor. I was concerned to hear about your experience with our hotel. We strive to accommodate all our guests and their needs, and I was disappointed to hear about the problems...

Schenectady, New York, United States
Reviewed 21 February 2015

We were visiting our son and our usual choice was full, so I decided to try Hotel Ithaca. We found the 4pm check-in time to be a bit late for us, but they were able to get us into our room around 3pm. The room was very clean and new. I would have liked adjustable reading lamps by the bed,...

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Helpful?
Thank Stacy C
HotelManagerHIIthaca, Guest Relations Manager at The Hotel Ithaca, responded to this review

Thank you for taking the time to review our hotel on Tripadvisor. Guest satisfaction is our main goal at the Hotel Ithaca and it is rewarding to learn that it has been achieved during your stay. Your comments are well appreciated and I even forwarded your suggestions in regards to the boot/mat tray in the guest rooms. Who knows, you...

Reading, Pennsylvania
Reviewed 28 January 2015

Was originally a Holiday Inn....you would never know....hardwood laminate floors, leather comfy chairs, super comfy bed with ample pillows and they took the tub out so its a walk-in shower with glass doors and even my husband who travels all the time commented all hotels should have a shower like theirs. This hotel room and bathroom was super-clean and beautiful....

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Helpful?
1Thank Kristen B
HotelManagerHIIthaca, Guest Relations Manager at The Hotel Ithaca, responded to this review

Thank you for providing us with such positive feedback in regards to your recent stay here at the Hotel Ithaca. Our number one goal is to be the cleanest, friendliest and best maintained hotel in the area. We are pleased the hotel met all your expectations and we look forward to your future visits when you return to Ithaca. Best...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Pool
  • Room Service
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Pool
Room types
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Shuttle Bus Service
  • Meeting Rooms
  • Business Centre with Internet Access
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Concierge
  • Banquet Room
Official Description (provided by the hotel)
Welcome to The Hotel Ithaca located in the heart of the beautiful Finger Lake Wine Region on the Ithaca Commons. Our hotel offers an indoor pool, fitness room, two penthouse suites and our restaurant, Max s Classic American Grill featuring thick, juicy burgers and nostalgic diner specialties.While staying in Ithaca, shop in one of a kind specialty boutiques on the Ithaca Commons, take in a show at the Historic State Theatre, enjoy a glass of wine along the Cayuga and Seneca Lake Wine Trails or take a stroll along Taughannock and Buttermilk Falls. Come and enjoy a summer of festivals and events including the annual Ithaca Festival , Finger Lakes Wine Festival , Grassroots Festival , and the Dragon Boat Festival . NASCAR and Indy fans will love to catch a race at Watkins Glen International Raceway. The Hotel Ithaca is an ideal location for business travelers and college families. We are only a mile away from Cornell University and Ithaca College, and close to many companies including Emerson Power Transmission, Borg Warner, TPG Inc., Goodrich Ithaca Space Systems, Wilcox Press, Cargill Inc. and Cayuga Medical Center. We are the perfect location for planning your next business meeting, seminar, wedding or small convention.The Hotel Ithaca awaits your arrival! ... more   less 

Additional Information about The Hotel Ithaca

Address: 222 S Cayuga St, Ithaca, NY 14850-5510 (Formerly Holiday Inn Ithaca)
Region: United States > New York > Finger Lakes > Ithaca
Price Range: $148 - $250 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — The Hotel Ithaca 3*
Number of rooms: 125
Reservation Options:
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Also Known As:
Holiday Inn Ithaca Hotel Ithaca
Ithaca Holiday Inn
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Questions & Answers

Here's what travellers have asked, with answers from The Hotel Ithaca staff and other travellers.
4 questions
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Questions? Get answers from The Hotel Ithaca staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get an updated/renovated room. Your sense of smell will thank you.”
 of 5 bubbles Beckiki, 14 Nov 2016 | Read review
“Ask for one of the newly renovated rooms. Do not stay in the low slung wing to the side of the hotel.”
 of 5 bubbles Windwood32, 14 Nov 2016 | Read review
“Front of hotel faces busy main street and intersection.”
 of 5 bubbles snwa, 2 Nov 2016 | Read review
“Ask for a renovated room.”
 of 5 bubbles drmjd, 18 Oct 2016 | Read review
“Make sure not to get rooms that are not accessible by elevator”
 of 5 bubbles cccqz, 29 Sep 2016 | Read review
5 of 5
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